SKECHERS Factory Outlet

It was one of my in-​n-​out visits.
I needed a pair of shoes, but, it’s always hard to find someone to help you right away. One has to walk to the cashier and ask for her help.
I knew the shoes I want it, I just needed the right size and pay.
The cashier took me in right away.

Get place except the, girl, working there had a, friend in there and couldn’t get help. They, were to busy, talking. Had to wait til we went up to pay. Never had this problem here before. Don’t care if you have friends but please do your job…

By far the worse customer service, ever! I was just in this afternoon to get some Skecher’s work shoes, I was looking around for about five minutes until I finally found the work shoes, during this time, no sales person said hi or ask me if I need help. I spent about another 15 minutes going through the shoes, climbing their stairs to get the shoes on the higher shelves, still no help for the sales people, Even after, I figured out who were the workers, I watched them just pass me by and not even acknowledge my presence, funny, they did watch me for a while. But, I didn’t think they would wait on me since they were too busy visiting with one another and gossiping over some random issues– VERY PROFESSIONAL !
I did mention it to the clerk, during my check out, which she was very kind and apologetic about it and ask if I wanted to speak with a manager, however, I didn’t have the time. All I can say is, the staff and there behavior and attitude is a reflection of management, poor customer service –poor management. I hope you get it together because I do like Skechers’ produces, but after not being waited on after 20 minutes and there was only one other family in the building, I think I’ll take my business elsewhere.

The ladies there were all so helpful and friendly! They went out of their way to make sure I was satisfied. Will be returning for future purchases!

We come here because we have 4 kids and the deals they have are very reasonable with our budget.
The customer service is great each time I have been in there.
Only complaint I have is on one pair of shoes my son got. They had metal coils on the bottom and wore down and made it very sharp. My son feel riding his scooter and ended up cutting his leg pretty bad. It was the last thing I needed. I was home with all four kids and couldn’t take him to the ER. i did take the shoes back to the store they gave us a new pair.
My kid has a pretty gnarly scar on his leg!
I still shop at sketchers people should be aware of what type of show they buy, I would of never thought I was buying something that would be dangerous!

Shitty ass customer service. Glad I didn’t waste my money. Why even have employees? They all just stand around wasting space and dollars

We always come to the Skechers Factory Outlet to buy shoes for the kidlet. Our young son wears out his shoes like it’s going out of style. Plus kids tend to grow out of their shoes really quickly, so we’re here pretty often.
Their usual deal is buy one pair, get another pair of equal or lesser value for half off. But today they were having a Clearance Sale and all of their Clearance items had additional percentages off.
We ended up purchasing two pairs today. Each pair normally cost $ 49, but the ones we selected were 70% off, so we only shelled out about $ 14 per pair. Awesome-​sauce!
The female manager (sorry, I forgot to get her name) was really great. She was very friendly, courteous, helpful, and a pleasure to interact with. She was great with my son as she measured his feet. I’d highly recommend anyone with or without kids to come here for a great deal with equally great service. We’ll be back in several months once our little monster finishes destroying the shoes we bought tonight.

Skechers always has buy 1 get second 50% off sales or some other sort of discount sale going on. They have tons to choose from (especially for the females) and super comfy shoes IMHO. Just bought two pair of shoes (one for me and one for the little dude) and the bill came to around $ 50. Not bad if you ask me.
Give ‘em a try

Awesome store. The staff here is really friendly and accommodating, they greet you upon arrival and are really helpful. This location can get busy and most all sizes/​styles are on the floor, so what you see is what they got for the most part. Selection is pretty good, and kind of random, they get what the factory sends them like all other Sketchers stores.
The best thing about this location is the never-​ending 50% off second pair offer. Couple that with the already low prices here and there are quite some bargains to be had.
Another thing that this store rocks is warranty support. They will take care of their customers and keep you loyal to the Sketchers brand. I had a pair of shoes that ripped stitches and they replaced them no questions asked and not even a blink — no hassle.
I am very pleased with the service, selection and staff at this location and would recommend and frequent it myself for all my family’s shoe needs. Plus the fresh-​popped popcorn near the door is a welcome treat for the kiddos.
Well done Sketcher’s Factory Store!

I first would like to add that the only times I have shopped here was to buy work slip resistant shoes. It is a bit further to travel but after doing research for work shoes I felt it was worth it and I am 110% pleased! I called a few other competitors for these particular shoes, comparing prices and checked online options. When I spoke to the lady at this location she was very helpful, & let me know of their elite rewards program. I drove out there, found the perfect work shoe for me at a reasonable price. Honestly, I dislike the styles of shoes slip resistant has to offer. I am a fashionista and refuse to wear crocs, & I do not want to wear shoes that look like I garden on the weekends or slang pancakes at Denny’s. Upon my arrival to the cash register I had not received my email yet for my coupon code for 20% off. These shoes were originally about $ 80. I have a hard time accepting that for my work shoes even though I am on my feet constantly @ work. The shoes were marked incorrectly about $ 26 dollars less than what they originally cost. Cashier #50 159 on 2÷26÷14 was kind enough to honor the marked price after speaking to the lady I spoke with on the phone. They also gave me the additional 20% off that I had signed up for but hadn’t gone through yet. I was extremely thankful and to top it off he threw in a catalog that offered $ 10 off on my next purchase of $ 50 or more. Now that is exceptional customer service & keeps customers returning in my opinion! I saved a total of $ 34 and I really feel that these 2 employees deserve kudos! Every once in a while it is nice to say «Great job» when people go above and beyond for their company! Thank you!!!

Went with my son this past weekend for some shoes for he and I. Had a coupon from being in the «Elite» rewards club (which is free to sign up for!), so I wanted to see what was in the store and use the coupon ($ 30, by the way! I buy a lot of Skechers shoes. LOL). Got a pair of shoes for my son, my husband, and 2 pair for me. The service was great. I needed help getting shoes down from shelves, and the store manager was right there to help me. The selection was really good, and they had lots of sizes. It was nice to have the personalized service, as my son is disabled and can be a lot to handle out in public. Thanks for the great experience! I’ll be back for more Skechers at this particular outlet store :)

Ugh so I came here with my mom and brother because he needed cheap running shoes. We were never acknowledged when we walked in even though the two people working were LITERALLY BY THE DOOR they just gave us a blank stares. My mom asked this short girl with glasses and ghetto highlights (in Spanish) if she could have the shoe in a ten and she very rudely snapped at her «I don’t speak Spanish» my mom literally laughed in her face because she was obviously lying she even had an accent when she was talking to her co-​worker. The language thing wouldn’t have even been an issue if she wasn’t so rude, but she was. Whoever the manager is needs to tell that girl to leave her bad attitude at home.

As a florist, i am on my feet all day, mostly on concrete, sometimes sloshing through wet flower debris on the floor. I obviously want to be in shoes that are comfy, clean up well and are presentable should I have to run a delivery or an errand. Usually I am wearing my ugly crocs, which fit the two out of three conditions. This morning, however, as I stepped out into the yard I Unilocaled… and I don’t mean did a review… I literally Unilocaled in pain. A small nail had gotten wedged into the shoe so that I could not pull it out, but every time I stepped down it went into my foot. Time for a new pair of shoes.
I decided to run by the Skechers outlet in Hawaiian Gardens. They recently moved from Long Beach, where I always was able to find a quick pair of cute and economical work shoes. As I entered the store I headed straight for the sales rack… they always have a great sales rack of discontinued models or styles which have dwindled down to a pair or two. They didn’t have as many in my size as they usually do, but I still managed to pull half a dozen pair to try on.
All of a sudden my eyes spotted the children’s rack… and oh, my god… hot pink croc-​like rubber shoes with three dimensional brown hoot owls!!! oh… must have, must have… must have!!! I felt like the wicked stepsisters trying to squeeze gunboat size feet into a glass slipper! sigh. My childish heart pounded and skipped a beat with disappointment. But I digress…
I’m very A.D.D., so let’s get back to it. I managed to pick out three great comfy and cute pairs of shoes… one of them being a pair of black combat boots with a purple sock cuff and heavy laces. The very sweet and helpful manager, Arion, even knocked down the prices for me more than they were already discounted. I saved about $ 50 off the regular retail tab! Woohoo! I knew that I would be able to get what I needed on a budget and was absolutely not disappointed. Thank you Skechers and Arion, for a great product, great prices and great service!

Super friendly and helpful staff selling Skecher’s Shoes at a great price. We had a defective shoe issue and the manager and sales staff had excellent customer service and went above and beyond to help us and exchange the shoes for an identical pair. We were impressed with the range of sizes offered for both boys and girls kid’s shoes as many times, most shoe stores don’t have the correct size. Would recommend visiting this store to purchase Skecher’s shoes.