Legendary Smiles, PC

Unfortunately I only have two hands and therefore can only give two thumbs up. FANTASTIC! Being in the service industry myself I always expect the most exceptional service. Legendary Smiles did not disappoint. Dr. Theis and his staff are the best! I have went there twice for botox. After having not so thrilling experience with other doctors who I have used for botox prior to seeing Dr. Theis I was gonna give Legendary Smiles a try. As soon as I walked in I was greeted by the front desk personnel with a huge smile. I was able to get in immediately. Dr. Theis listened to everything I had concern with, made me feel so comfortable and did EXACTLY what I wanted. The results were excellent! I’m so happy I was finally able to find the place that fits me. Surely enough I have recommended more people to Dr. Theis who, by the way, were also extremely happy, and I will continue to do so. Now I am looking forward to my dental appointment in two weeks. I highly recommend this place to everyone and as for me I see no reason to ever go anywhere else. Five stars all the way!!!

Some background on me since I think some folks may relate. I’m in no way a dental hygiene nut. I’m not experienced enough to compare the nuances of dental offices, conditions of waiting rooms at one place vs another, etc. In fact, quite the opposite is true.
Since having had quite a few bad childhood experiences with dentists and orthodontists, I developed what some could consider to be a convenient phobia through adolescence and my adult life. Nothing that would be comparable to a grown woman crying when confronted by a clown on ‘Maury’…more like I’d come up with excuses to avoid getting the treatment I needed. A busy work schedule and lack of insurance were ways I rationalized not coming in, even for a quick checkup. Truthfully though, I was afraid of being judged for my poor oral health and the pain that would soon follow as punishment. This went on for about 10 years until a dental emergency combined with the fact that I haven’t felt free to laugh or smile for the past two years due to my cracked/​decayed front teeth, forced me to face my fear of the dentist and go.
I wasn’t going to get rid of my phobia overnight. I decided I’d slowly start pushing myself over the edge by extinguishing all of the excuses I’ve used in the past. With the new year coming up, I budgeted time away from work to go to the dentist and I picked up a Careington discount plan so I could get reasonable savings. I then compared all of the Careington providers in my area against online reviews and found Legendary Smiles to be the highest rated. They did not disappoint!
Prior to the actual exam, I was asked how long it had been since I had been to the dentist. I reluctantly admitted that it had been 10 years and awaited the scolding. Lucy, who was getting ready to do my X-​rays, genuinely replied «Good for you!»…that was it! I thought… surely my cracked and mangled front teeth will horrify her… NOPE! She was very professional and simply went about her work. This helped me to feel like I wasn’t the only one that’s been in this situation. Shortly thereafter, Dr. Theis performed a very thorough examination and worked with me to develop a treatment plan. He was very positive and forward thinking. He focused on solutions and at no point did I receive the lecture I had played out in my head a thousand times. I left my first appointment excited about the possibility of living pain free and being able to smile and laugh without having to be embarrassed about my teeth.
Now a month later, I’ve gone through scaling/​root planing, root canals, extractions and fillings. Having taken responsibility for my prior neglect, I understand that all of these scary sounding procedures were necessary for me to recover. All of these visits were relatively pain free and not what I had imagined them to be. That chair, that I initially imagined to be the one from the Green Mile, is now growing on me. That’s right– I now like going to the dentist! The staff is very pleasant and knowledgeable and can carry a great conversation to take your mind off things. Before you know it, you’re walking out of there and it’s almost like the actual procedure was just something that happened during your visit!
However, today was an extra special day! I got the cracks in my front teeth fixed and I can barely tell where the cracks and decay used to be, even when looking closely. I almost got into a car accident on the way home– I couldn’t stop looking at my teeth in the rear view mirror! If the older gentleman driving the red dodge is reading this… sorry for almost giving you heart attack. I probably looked demented– smiling and swerving on the road– but I felt like a million bucks!
This is a new start for me and I have the staff at Legendary Smiles to thank!

I’m so glad I finally found a dentist that I like! The office is clean and well organized. No wait time. Dr Theis is friendly and thorough. They have Netflix installed on the TVs in each exam room, definitely easing any anxiety!

Dr. Theis was very thorough and gave me an excellent evaluation, even pointing out a small cavity that needed to be filled. The office is very clean and well-​organized. On the downside, the tech who took my x-​rays was a little abrupt and condescending, but oh well. I will come back, especially since it’s so close to home.

Customer service ⁵⁄₅ — I called several dentistry’s in the area and of all of them Legendary Smiles was the most capable of answering my questions, efficient in conversation and direct with pricing. Staff at Legendary Smiles changed my original appointment to better accommodate my schedule. They were understanding during the actual visit and made me feel like a long-​time customer even though I’d never been there before.
Pricing ⁵⁄₅ — Legendary Smiles has some incredible deals for making those teeth pearly white and keeping them that way. I’m sure prices are always changing but a new-​patient appraisal, two standard teeth cleanings with any additional teeth work discounted made Legendary Smiles by far the cheapest choice. Every other dentist I called in the area was charging an equivalent amount for a SINGLE TEETH CLEANING.
Expertise ⁵⁄₅ — I always have questions, questions on questions and then questions within those questions. Dr. Theis was patient, understanding and willing to walk me through everything I asked him. By verbalizing the procedures performed Dr. Theis created a very open and comfortable environment to be within.
All in all Dr. Theis is a great dentist and individual. Since moving from Portland, OR a few years previous I’ve been looking for a dentist who can handle all tooth needs. I’ve found Dr. Theis and staff to be more than capable and expect, no count on becoming a long-​term patron!

Excellent staff and dentist. Explained everything that would happen. Extra clean. Appointment time is honored at the time scheduled. No waiting!
Shady billing practices. If you’re not sure of your plan coverage you will pay out of pocket for services that should be covered under the plan. Office manager is not nice or helpful either.
It’s hard to rank them because they have great care but shady billing. Be your own judge, just be aware of what your out of pocket responsibility is. You will get Excellent care here!

It had been so long since I’ve been to a dentist, that I needed root canals and at least 6 cavities filled. Time was definitely of the essence due to the extraordinary amount of pain I was in. Dr. Theis wasted no time! He fixed everything painlessly, and with no swelling or discomfort whatsoever after the procedure. I was amazed after having read «what to expect» articles prior to the procedure. I didn’t think I could be any more relieved and happy, until he also cleaned my teeth, fixed the discoloration and scratches on my front teeth, and even whitened them too! The first time I saw my smile again after his work, I was blown away! Now, I feel so confident about my smile, that I hardly ever leave my lips closed in photos anymore and I want the world to see! :D
I have to hand it to him for choosing an amazing staff as well! The hygienists, receptionists, everyone has been so kind, helpful, and personable. Music is shared, there’s beautiful paintings everywhere on the walls of celebrity smiles… the place has so much character that it actually makes going to a dental appointment relaxing and enjoyable!
I’m putting my trust in Legendary Smiles for all of my future dental work and upkeep and I highly recommend them!

Finally, I have found my perfect Dentist. When choosing a dentist it can be scary never knowing exactly what you are going to get. The level of service, customer care, and attention to detail offered by legendary smiles is second to none. Dr. Theis and his staff are the most down to earth cordial people I have ever met. All of the equipment is top of the line and they are well versed in the newest and most cutting edge dental methods. As soon as I sat down in the chair and the smiling hygienist asked me what kind of music I wanted to listen to I knew I was home. I’ve found my dentist, and its a good feeling!

Great experience. Well, as good as a visit to the dentist can be… Dr. Theis explained everything in layman terms before we started and checked in with me often to make sure I was comfortable. Happy I finally found a good Dentist.