Paulo’s Auto Care

these guys make me feel life family!!! thank you Nathan for always remembering me!!! I will take my car to no one else!!!

These guys are life savers!!! Got stranded with a blown out tire. Cameron and Nathan went out of their way to get me taken care of. No, this wasn’t anything typical. My car does not come with a spare (much to my surprise), I was out if town and needing to get back home to Sacramento. And I don’t exactly have a normal run of the mill tire. They found one for me, got it to me and kept me company the whole day while we waited for said tire. No gimmicks, great honest guys and they got me home safe and sound.
If I lived there, or travel through there and need car service I will go back and I suggest them to everyone in the area. Never seen such honest guys. 5 stars all the way!!!

Usually a bit lower than other reputable garages, and high quality work. Good Value for money. We have done several repairs there that came out under 300 bucks. Repairs we were worried would be in the 500 to 1000 range. Also seem to have enough workers you can actually get your vehicle serviced promptly.

Well, my experience with Paulo’s Auto Repair was not so positive. I took my truck in for a tune up, oil change and a fuel filter replacement which required me to leave the truck for the day. After making arrangements for them to keep the truck, all they got to was the oil change and I was asked if I could schedule another day to bring the truck back to complete the rest of the work. Slightly disappointed.
Additionally, I was shocked at what I was charged! $ 71 for an oil change. They explained that they charge $ 105/​hour and that it takes over ½hr in labor, then ofcourse there is the oil. Well, Jiffy Lube charges $ 29 for the same service.
Once I got home, I found the work to be inadequate. I checked under the hood to find all basic fluids had not been checked or topped off, etc, the basic services that usually accompany an oil change.
Long and short of it, I paid 3x as much for a service that was incomplete.
Not going back!

I stopped at the shop on Saturday with no appointment. My car tire nut screw was cracked. Other shops told me to come back next week. I thank u the mechanic at this shop who was patient, gave me information to buy parts from the nearby auto parts store and fixed the problem in 30 min. They charged me ½ what I was quoted from the other shop. Thank u. I will come back to give u more business.

I’m in total agreement with the other reviewers. Paulo’s is great. They are friendly, honest, and get the work done quickly. They have taken care of my cars from oil changes to repairs and have always been excellent.

Paulo was absolutely wonderful to deal with. He helped us out even though his shop was closed (it was a Sunday) and he did so with a huge smile. Would highly reccommend!

I had to have my car towed to Paulo’s. The customer service was great and the repair work and cost was even better. I’m new to the area and was really worried about getting ripped off by a new garage — everyone’s concern. I was so happy when they called me to tell me what was wrong and the price to fix it. I even googled the typical cost for that type of repair on my car and Paulo’s was under the best prices listed. Definitely the place I’ll be going for any future repairs. In fact, I just recommended them to a friend.

I have been going to Paulo’s for about 5 – 6 years now, since I moved to HMB. They instill me with confidence that I am getting a fair deal, they never pressure me and there are never any hidden charges or surprises. If I don’t have a ride Paulo will even give me a lift. Great shop! Full Marks!

Had to call to find the shop, but well worth the effort. I had heard of Paulo’s from a couple of friends. Had brake work done and was pleased by the speed of repair, quality of service and price.

I adore Paulo and Nathan! Very trustworthy mechanics and fair prices. I won’t go anywhere else!

Definitely the place to go for car repairs. Honest, reliable, and reasonable. Very friendly and helpful! wish all businesses operated like Paulos.

My wife and I have taken our cars to Paulos many times and have had excellent service. The staff is very nice and courteous, and Paulo is often in the front office and will chime in on the work they are going to do or have done. I would recommend Paulo and his staff to anyone on the coast looking for a reputable mechanic.