What can I say about Planet Fitness except that I go there out of necessity — not because I enjoy it. There’s nary a window in the place… nothing but awful fluorescent lighting. Loads of cardio machines and your basic machine circuit. They also have a mini Curves style 30 minute machine circuit cordoned off in what I would describe as a metal corral with an actual stoplight telling you when to start and when to stop and move on to the next machine. I wouldn’t be caught dead doing that but whatever works for you. Locker rooms are basic and dreary and all of the lockers are rusted on the inside, but for the most part it’s clean. They have tanning booths set up right in the weight machine area, which is kinda weird/awkward and a couple of massage chairs which you can get access to with an upgraded membership. I will say that the cardio machines are always in good working order and clean, from what I can tell, which is nice considering I had a Gold’s membership elsewhere and that was definitely not the case there. Lastly, you can’t really beat the price of the membership — it’s CHEAP — and therefore worth lowering one’s standards a little until the weather improves and it’s nice enough to work out outside.
Edwin N.
Place rating: 5 Naugatuck, CT
As a truck driver always on the road I get to see my fair share of PF locations and I must say this one her in Amherst is a great location. Staff is great and gave me no hassles for not having my BC member key fob on me and were very pleasant. I will definitely be back soon. Will check-in next time and advise all of any changes
Thomas B.
Place rating: 3 Bellingham, MA
Nice place, normally very tame
Ethan D.
Place rating: 4 Raleigh, NC
I’ve had a white card membership in this planet fitness for over a year now and have yet to be disappointed. The gym is usually moderately busy but never overcrowded. This location also manages to escape the«college» feel that one would expect from being situated between Amherst and Northampton. Beyond that the equipment is clean, abundant and well maintained. My one minor gripe: they always seem to be running out of paper towels in the bathroom. This is everything that one would expect from a basic gym, a pleasant experience that I recommend.
Laurie R.
Place rating: 1 Washington, DC
Thanks for telling me my membership was canceled after you received my signed letter(aside, why the heck do you require a signed letter to cancel this… I can cancel a credit card over the phone), then continuing to charge me even though I confirmed it was canceled. So I guess you or one of your employees just lied to me over the phone??? I will never ever go to another Planet Fitness again, and I plan on convincing everyone I know to cancel as well(IFTHEYCAN.)
Andrew P.
Place rating: 4 Medford, MA
I have been a member of quite a few planet fitnesses but I can say this one is the best. Treadmills are all in good shape, there is just the right amount of freeweights, the ventilation is good(this is usually a huge problem at all planet fitnesses). I would say go, if you’re a student in the amherst area its worth it, it will not be nearly as crowded as teh rec center.
Jocelyn H.
Place rating: 3 Vernon, CT
If you’re coming to the gym to use machines and free-weights, I think you’re good to go. The gym itself is smaller compared to where I’ve been before(think BodyXchange and InShape Fitness), but if you avoid going between 4pm and 7pm, it’s rarely that crowded. Tons of treadmills; I do wish they had more cardio options, or at least a stair stepper. Recently their TVs and audio system have been falling apart. I understand this probably doesn’t bother some, but it will others. As a student who can’t afford cable TV – and also one who benefits from some audio/visual distraction while I do my cardio – I often schedule my evening gym treks around shows I’d like to watch. But so many of their screens are down, and those that are up are often not even hooked up to the audio system(what?) that I’ve been cutting my visits short. I was drawn into my one-year contract by their low-low rate of $ 99 for the year which I doubt will show up come time to renew my subscription; but considering my only other option is paying 3x that for the university rec center, it’s better than nothing.
Kristi W.
Place rating: 4 Amherst, MA
Planet Fitness in Hadley is currently my home gym. I enjoy the atmosphere there but have to dock off one star for cleanliness. Dont get me wrong, it’s not filthy or very dirty… and there is a lot of traffic in and out of that gym, but honestly it’s the tanning booths that aren’t so hot. First off the floors are a bit dirty(people who use them are supposed to wipe the floors) but what really creeps me out is the dust/hair that are stuck in the fans in the tanning booths. This is really the only complaint I have abuot this location. Otherwise, it’s decent.
Madeleine H.
Place rating: 3 Los Angeles, CA
I have to dock a couple of stars for the customer service, because I had an atrocious experience. I went down to New York City for the semester and was hoping to cancel or transfer my membership. I tried to cancel first — I gave the good folks in Hadley a call. The pleasant tone of voice(which I did recognize, but I’m not naming names) quickly soured when I said so and got a curt«Is it military or medical?» response. When I said neither, I was again curtly informed that I had to cancel in person. That was going to be difficult, since I was in Brooklyn at the time. No matter. I then went to the website to get more information. Lo and behold, an option to transfer membership! I jumped on it. Except the website wouldn’t take my name and member number. I tried as many different combinations as I could think of… no dice. I gave up and sent an email asking them to confirm the name I used to sign up and my member number. After a second email, I got a quick response telling me that my number was something completely different than what I thought, and no confirmation on the name I had used. I tried that number with every name variation I could think of. Again, nothing. I emailed again and once again, got no response. So basically, as long as you stay at your home gym and remember to actually cancel or suspend your membership before you go anywhere, you’re in good shape. I lost $ 80 because of the shoddy customer service. Don’t get me wrong, the folks are all perfectly friendly in person, and when there are no logistics or memberships involved, the gym is a great place to go. Just a warning that with $ 10 – 20 a month, you really do get what you pay for.
Tracy G.
Place rating: 4 Greenfield, MA
I only stopped going because I moved to Greenfield and live ¼ mile from the Y now. I already miss the spacious workout space, the ability to hop on any machine at any time(no waiting, friends, it’s awesome), and certain machines that they just don’t have at the Y. And yeah, I miss the $ 10 monthly fee. It’s a basic gym. No classes, no pool, no separate activity room. But you can get the job done there, totally. A fantastic value. Prior to joining Planet Fitness I belonged to Gold’s Gym and Hampshire Fitness. I never went to Gold’s much, never felt very comfortable there; and the locker room at Hampshire was so disgusting that I could not bring myself to renew my membership. PF is clean, modern, spacious, bright, friendly. I recommend it. The only reason I don’t give it 5 stars is that I would have LOVED if there had been a separate activity room with a few classes, or even just a room for ball work and stretching.
Azad A.
Place rating: 4 Easthampton, MA
Planet Fitness is definitely where I’ll be workin’ on my fitness. It’s only 10 bucks a month which is pretty unbeatable, unless you get free use of a gym at one of the surrounding colleges. But that’s not the case for me, so ten dollars a month for a wide range of cardio equipment, free-weights, and strength-training machines is pretty awesome. And no, it’s not a dump. When I say 10 bucks a month, people are quick to assume that you don’t get much for your money. But that 10 bucks goes a long way at Planet Fitness. The locker rooms are basic but are clean and spacious enough for all of the clientele. And there are more machines than I can keep track of. I’ve never had to wait for a machine and have only once had someone wait for the strength-training machine that I was using. There are two sets of all of the free-weights and there are even two of some strength training machines. There’s a great area for stretching where you can just grab a mat and do your thing. And there are plenty of cleaning supplies around so you can always keep the machines clean which I like since gyms tend to be sweaty places. The only thing that’s taking a while to get used to is the fact that the entire gym is just in one, huge open room. Past gyms that I’ve been to have different rooms so you get a bit more privacy or don’t have to be in such close proximity to other people who are working out. But for 10 bucks a month it’s really a sweet deal!