Discount Tire Store – Gilbert, AZ

I have been going here for years — 4 cars worth of years. The best staff. Reasonably priced. Free air checks and tire rotations. Yes, you will wait on weekends but that’s just the name of the game.

Very horrible Visit I order 4 tires they had 3 I bought them on online and had appointment at 5 they were goofy off and stuff

Service was great, Staff steals parts off your vehicle. When I addressed it with staff, he became an expert on my vehicle and stated the parts were never there. I told him to pull the video in the bays, to verify that the parts where missing or observe his staff stealing. He said they don’t have that capability. Which I find hard to believe because of all the tools, liability issues etc… I’ll still continue to use Discount Tire, just not this store… Sad.

This Arizona start up company is now nationwide. They offer the best customer service and they are always professional and helpful. Step in for a free air check whether you buy a tire or not and they will tell you the condition of your tire. don’t pay to have the pressure checked in your tire go to discounting do it for free and they will give you a free inspection of your tire.

Great service from the time we walked in. Offered great choices to replacing two bad tires. Didn’t go right to the highest end and make me work my way back down. Todd actually offered a ‘loaner tire’ as an option to buying both tires right away. I’ve bought tires for 6 different vehicles and it’s always come back to Discount having the best price and service.

Discount tire has taken care of me since I first began driving 15 years ago. I have had nothing but excellent experiences with this company! They are obviously extremely customer service oriented. I never feel taken advantage of, and always get a great deal on tires! I Highly recommend Discount!

I called on Saturday to get a quote on my tires after receiving a quote from the Discount Tires on Market Street and from San Tan Ford. Wasn’t real happy that I needed new tires and I wished I had known about this before Memorial Day so I could have taken advantage of some holiday savings.
Needless to say, I felt pressured from the Market Street guy that he’ll give me a $ 50 discount on 4 Michelin Defender tires for my ’14 Ford Focus, but I had to pay for them that day, before I could bring my car in. My car was already at the Ford dealership getting servicing and I was out of town.
Though I have gotten for many years my tires at Discount Tires on all my cars, I felt uncomfortable doing this.
This Val Vista & Ray Discount Tires, it’s been a hit or miss with this store. Sometimes I get great service, other times, not. However, i called them and Andrew gave me a better out the door price than the Market Street and I was not pressured to pay for my tires until I was actually going to get them on.
I asked if he would still give me that price if I came in later in the week and he said yes. I had made an appointment for 11 am for Wednesday, but my husband wanted the tires on the car today (Monday). So, I called in about 8:30 am and spoke with Todd to bring my car in about 11 am.
Mike helped me as Todd was busy on the phone. Mike was very friendly and said my total would be $ 548.48, which I had written down Saturday it was $ 548 when talking with Andrew. Before coming in, I thought they would try to get me to get a Discount Tires credit card, which I did not want one. They did not do that. In fact, the sales transaction was so quick and it was over in just a few minutes.
They put new tires on my Focus in about 45 minutes. I was out the door. I had asked Andrew while waiting for my car why he was able to get me a better deal than the Market Street store. He said that he knew there would be a $ 70 rebate on the Michelin tires starting Sunday and knew that when I came in, that coupon would be on.
Also, that was a $ 70 mail in rebate, which I did not have to mail it in, rather, they gave me the discount on the spot and Discount Tires would mail in the rebate on their end. That saved me the hassle.
Andrew did a great job at listening to what I wanted, which the guy at the Market Street did not. Andrew saved me money, didn’t pressure me into doing something I didn’t want, and everything from bringing in my car, paying for things, leaving was super easy.
The store was super cool — very nice A/​C, in fact, a little cold, but nice compared to the Arizona heat. I had to run a bunch of errands after Discount Tires and those Michelin Defenders are very nice. The car rides much smoother and quieter.
Thank you Val Vista & Ray store — Andrew, Mike and the guys that put on my tires. :) We are safe once again.

My family has gone here many times before. Today, I got a flat tire driving to school. My tire tread completely blew on my truck. I have a lifted truck with 35’s. I took it to this discount and saw they had my tires in a smaller size, but mine were much bigger– 35×12.5×18. They didn’t carry it in the store, but said I could leave my truck there and they’d order the same tire and have it on my truck before they close. When I got there, they said my spare tire was from 1997, my truck is a 2006… they ended up putting a newer spare on for free! Great experience with Discount Tire once again!

I have taken my van and my car to discount tires. I like how fast they can get it in an out. I like the service that I get. I wish they sold the car that lasted longer. But overall I’m happy with the service I get there.

I brought my car in to have the tire repaired after noticing a screw sticking out of a tire. It turns out that the screw didn’t actually puncture the tire. They inspected the tire for free. What can I say other then honest service hard to come by these days.

Awesome service! I needed to get a tire repaired on tires that came with my new car. I figured it would be a nominal charge. IT WAS FREE! The guy said its a service they provide. I highly recommend his place. Make an appointment online and that will streamline your time there. Good job guys.

Discount Tires does some things very well, sell tires, get cars in and out very quickly and professionally. If there is a problem with the tires that isn’t typical, their customer service skills and professionalism weren’t apparent to me…
I purchased a set of wheels and tires for my truck in July of 2011, have had a constant vibration at highway speeds since these were installed (until this past Wednesday, new tires from Firestone, they match prices too, go figure). Returning week after week (I work during the week, would go here on Saturdays) didn’t solve it, they’d re-​balance, tell me they were going to torque the rims with the vehicle up in the air, tell me they would do a road force balancing, etc. then blame the truck!
I have lifetime alignments on the truck, every 5k there is an oil change, alignment adjustment and rotate and balancing. Front end has been checked by Nissan, Firestone and yours truly. I don’t think things have changed that much in the industry from 15 years ago where I would call the manufacturer of the tire and work out a pro-​ration and exchange for a different type of tire (customer pays for tread used) when a tire just doesn’t work on a vehicle or someone isn’t satisfied with the tires. I was at the point where I was ready to purchase 2 new to replace the worn and talk to Yokohama about pro-​rating the other 2. Almost 3 years of «trying», we’re done.
Straw the broke the camel’s back though was their selective measurement of the tire tread. 4 months ago, I was measured at 5/​32nds (new is 10 – 12 and legally bald is 2 – 3). 2 months later I bring her to Discount to see how much I’ll get for the mileage warranty and was told the tires are at 6/​32nds… no way they can do a mileage warranty. They wouldn’t measure the center that was showing wear bars. I leave… 2 weeks later, have the truck at Firestone for her alignment and oil change, they measure the rear tires at 4/​32nds and find a nail in a sidewall of one of them. OK, 4/​32nds at FS, 6/​32nds at DT, let’s go use my replacement certificate. Of course, when measuring for a road hazard replacement, they only measure the center which is at 2/​32nds. NOW he wants to talk mileage warranty!!! Now I know why that lady threw her tire of the store in their commercials =). Ever not satisfied, just bring it back??? I tried, then I spent my hard earned money elsewhere.

I first called this place when I realized that my car’s tires could now be used as slicks at the races.
I spoke with Andrew who has a very condescending, not-​friendly tone that sounds like he doesn’t trust women with their own cars.
I gave him my tire size (I’ve been single for awhile, I’m very familiar with how tires work) and the brand that was on the car. He looked them up and gave me a price. I told him I’d come by and pay because he’d have to get them from a warehouse. In the meantime I called another tire store and they were selling the tires for about $ 5 less. It’s not a big deal, but $ 10 is $ 10. Discount says they match prices, but when I told him I found them cheaper elsewhere, but they couldn’t get them as fast as Discount Andrew seemed to forget their price matching promise. Never got the difference between the two.
Anyway, as soon as I got there I introduced myself as the person that Andrew spoke with. He brushed past me and proceed to ‘verify’ that I had given him the right tire size. That felt wrong and I told him that I gave him the right size, but again he was just ‘verifying’ (that I wasn’t some dumb chick that had no idea about tires apparently) that I had given him the right numbers. I had, by the way.
The process was ultra fast and when I got annoyed with Condescending Andrew then things went a little smoother.
I would have given this store higher marks, but being treated like a dumb girl just didn’t do it for me and I also like for store policies to be adhered to and not ignored when pointed out. I lost $ 10 on that one.

These guys really do take care of you. Excellent customer service, price was reasonably and they were very quick on getting the work done.

Unlike the tire shop at Costco, this shop honors the manufacturer warranties for tread life. Discount Tire is determined to get your business, and will match the rebates and prices from the big box stores, and the post sales service you get is WAY better. Not only can you make morning and evening appointments, but they have more bays so you can get in and out quicker as a walk-​in.
The one thing I would say to warn customers is to do your homework first. The guy here was a bit of a fast talker, saying that he wanted to get me the best deal, but didn’t put the mail in rebate promo on my invoice until I asked. Then, he tried to give me a $ 30 rebate when I knew online that a $ 35 was available. By pulling it up on my smartphone I was able to get the correct code added to my invoice. Also, he glossed over the replacement certificates being on my order, which would have been $ 23/​tire extra I didn’t ask for, but I was able to remove them without a hassle. I also really dislike that their TPMS fee is triple the one at big box stores. On a new set of tires, that’s an extra $ 25+!

These guys are real tire pros. They repaired and replaced all the broken rims and poorly balanced tires on my 335i BMW in less than an hour… and I paid .025% of what I was paying my BMW Dealer Service Techs to screw up, never fix properly, and complain about how it was all ‘my fault’. NOT HERE… these guys took control of my car, fixed it, and had me racing down the highway on my beloved Yokohama;s in no time. Rock solid service. The best I’ve ever experienced.

Zoom in… Zoom out… If you need the pressure checked in your tires this is the best and fastest way to do it. They have a lane dedicated to just checking your air and filling you up:) Only problem, I forgot to have them check my spare. Wish they would automatically do it since it is just hanging on the back door!!!

Moe and the guys are great at this location! Have been going there for about 4 years since they opened this location

I did not see myself writing reviews for a franchised discount tire store when I first started Unilocaling… however when you are treated this well you have to tell others!
So I was kind of broke last week (probably eating out too much) and I got a flat, not only a flat but most my tires were really worn out… it was time for new tires, dang.
So into Discount Tire I go head hung low, I have to throw down major coin for some tires… my car has larger than normal tire… aka $$$$$. So I explain to the gentleman behind the counter my predicament, he kindly helps me select a good set of tires.
I’m in and out in like an hour and $ 450 more poor. So why am I writing a review?
Well I flew home to Cali the next day (after dropping my car off at the body shop to get a bumper fixed… bad month) I return Saturday pick my car up Monday and then Monday night after watching the D’Back’s get slaughtered, I get out to my car to discover ANOTHER flat!!! Uhg, put the spare back on, and discover at some point I had driven over a nail, dag’um… my now flat (near cheapest) tire they sell at Discount Tire store will surely not be replaced for free, it is not THEIR fault that I ran over a nail, that’s not a manufacture problem right.
Well I took it in the next day and in about half an hour (they had to send someone to a nearby Discount Tire Store to get another one of my tires) they had a new tire on my car, they checked all my air pressures and put away my spare for FREE!!! No questions, no problems!
That’s good customer service… Discount Tire, I’m buying my tires from you forever!