Push Fitness Club

I joined Push 6 years ago when it first opened. Previously I was a member of NYSC Forest Hills. My cousin had joined so I checked it out. I joined right away as it was 10 min away from my house, had the same if not better equipment, was way cleaner and ½ of what I was paying at nysc. I have never regretted my decision and I love the improvements and changes to Push that have been made over time. You really feel like you’re doing something positive for yourself. The machines are the most up to date and the whole work out experience is streamlined. It’s not just a gym. It’s a HEALTH Club that’s top of the line. Everyone is friendly and helpful. Love the juice bar and the wifi is reliable. You can tell they’ve reinvested into Push. I’ve also been to their other location in New Hyde Park and it’s just as gorgeous and a bit larger but the original location is much closer to me and more convenient. Investing in myself is important because I’m worth it. And I’m glad Push makes it easier to do so.

Honestly if it wasn’t for my mom, I would have given a 3 – 4 stars. I was recommended here and my friend, who is a member of this gym, gave me a free one day guest pass and the experience was pretty good. The person who was in charge of my form, Eric, was really friendly and understanding. I had a pretty decent first impression of all the workers.
However, my mom wanted to sign up for it recently since its literally 15 mins away from our house. She came in and was greeted by an employee called THOMAS, who’s in his late 20s? (not sure), and he’s White American. He had the WORST customer service ever. When I came in, I was requested to sign in and show my driver license card just so they can keep track of who’s here as a guest. However, he had the audacity to LIE to my mom and said no, you are suppose to give me your credit card number so he can sign her up immediately, which she didnt want. She wanted someone to explain to her thoroughly about the benefits and the membership plan before she signs up. Thomas, did not give a damn about how she felt, insisted she either show her credit card or leave. He literally told her, «you come here because you’re interested to join now not to ask around.» My mom explained that my brother goes here but she wants to be explained clearly by the employees. Thomas didnt believe her and ask her rudely with the BIGGEST attitude, what’s your son’s name. My mom answered him. However, a rude 40 years old female member who was waiting for her shake decided to join in with Thomas and rudely ask, how old is he huh? When my mom answered them, they looked at her up and down and gave her the most disrespectful glares because they wouldn’t believe she has a son and that hes 28 years old… In the end, my mom decided she will come back with my brother to talk it out, he GLADLY said «alright go ahead come back later» and basically doesn’t care if they get any business or complains.
How awful is that? I heard so many good things about the other workers but this… Push Fitness, you need to get your shit together. How dare you guys treat a completely stranger with such an awful attitude and service with no type of reason. English wasn’t my mom’s first language and hopefully that wasn’t the reason why Thomas acted how he did to my mom. My mom did not want me to submit this negative review nor go in personally because she’s afraid Thomas might lose his job HOWEVER, I will be coming in to complain for my mom and I dont care if he’s new or not, I demand an apology from him personally.

Note: If you feel like you’ve been defrauded of your money, do a charge back (if you used your credit card) and/​or report them to the Federal Bureau of Consumer Protection. Some of the stuff they do to nickel and dime you are straight up fraud.
A gym with 2 squat racks really shouldn’t be charging 60/​month to let you workout. They won’t let you do rows outside of squat rack but they enforce that rule pretty haphazardly. It gets crazy crowded during peak times (can’t figure out why with their pricing) so you’ll almost always have to wait for the rack if you’re working out after getting off work.
I tried to cancel but they apparently «didn’t make a note» and I am being forced to go in twice just to cancel. Been a member since 2011 and I have to say that things started out better.
So many other gyms are cheaper and larger… why even bother?
Oh, a tip for those who are in at a cheaper rate from earlier on or through whatever deal you made previously. Don’t bother renewing your contract, they’ll just charge you more. If you never renew, even though you’re out of contract they’ll continue to charge you the same amount monthly (if you signed with this option). You’ll also be able to cancel whenever you want as well.
Edit:
It’s probably easier to cut ties with comcast or verizon than it is with push…
I went in to cancel and they tried to bs me with the «this is your last month because you didn’t cancel 30 days before» Yeah, that’s why you took my membership card when I last canceled, right? Because this would be my last month? Anyhow, shitty clause like can’t actually be enforced (especially since I was out of contract) and so I threatened with a credit card charge back and they INSTANTLY changed their tone. «What do you want me to do?» «How was I supposed to know you wanted a refund?» Really? How were you supposed to know I wanted a refund for the month I was charged after I tried to cancel? Oh… I guess I wasn’t clear enough about what I wanted??? There are just so many crappy things push fitness does when it comes to getting your money… They have plenty of members and it’s not cheap! You’d think they get more than enough money that they don’t have to scam people out of a month of payment like that but you’d be wrong.
Cut the nonsense before you guys get reported to the Federal Bureau of Consumer Protection for defrauding people. In hindsight, maybe I should have done just that.

The best gym!!! The best staff! My experience with Nikki in particular has been wonderful. She has been so incredibly pleasant and courteous. Always has a smile on her face. She genuinely cares about the clients here and it really shows. Its the reason why I come here. She is a true professional who is consistently kind and always concerned about everyone there. Thank you, Nikki!!! Camille LoBianco, Jamaica, NY.

Been coming here for 5 years now. Everyone is super friendly and helpful.
I usually just come here for cardio and always get a machine no matter what time of day.

Best gym in the 5 boroughs and Long Island. Has really convenient locations. All clubs are clean and orderly. Staff is friendly and accommodating. Most if not all machines are new. Multiple locker rooms and excellent shakes and smoothies. This is definitely a great gym for people that hate gyms!

This is the place! I travel to Fresh Meadows to visit my family a few times a year and always do the monthly membership. The place has EVERYTHING a gym should have from free weighs, aerobic machines (a huge variety) personal trainers, spinning, exercises classes (everything from yoga to Zumba) small workout areas and REALLY NICE AND HELPFUL STAFF ALWAYS ON THE FLOOR.
I would give it a 5, except it is quite costly for a monthly membership, which they probably do not want to even advertise. Many of the workers are STILL here since I first joined in the fall of 2013; that has to say something positive about the management. Also, all of the elliptical/​type machines have their own TV, wifi, iPad type devices that do everything except eash your clothes. Staff frequently cleaning, picking up weights and generally trying to keep the place up. Wish they would open a sister gym in Juneau, Alaska. Tell Tony I sent you.

This gym is great! I like their clean and organized environment. I have been going to many different gyms and this gym has their stuff together. Always can find any dumbbell you want because they are strict on putting them back in place. The owners know what they are doing. The lockers are a bit small but they have two of them and space to hang your stuff which is fine. Definitely worth the money.

Writing a review for my brother:
My brother requested to cancel his account the day after he signed up. He wasn’t too happy with the gym once he actually took the time to work out. He spoke to Greg to terminate his account and Greg had the audacity to remind my brother that he is on the heavy side. That is extremely unprofessional and rude.
Beware people. If you sign up with the idea that you could cancel a few days later — you may be embarrassed.
Thank you Greg! You just cost Push Fitness a 1 star review.

The two stars is for cleanliness. I’ve been a member since 2012 and the cleanliness is why I keep going. Oh, the shakes are pretty good too. But it is definitely not for the customer service.
Although Marysol is super nice and always greets me with a smile, last week I spoke to Chris over the phone and I said «Hi, I lost my credit card and I’d like to update my membership information please», to which he rudely said «you lost it at home? At the gym? In the bathroom? I don’t understand what you want!!». I just hung up. How can he be allowed to speak to customers this way? It’s so rude.
Other than it being clean, it’s just alright. The cardio equipment shake a lot when you use them, I think there are only two good machines. It’s super crowded at peak hours, but most gyms usually are. I now go to the new Hyde park location, it’s bigger, has a parking lot and a daycare.

Great gym. I used to live in Fresh Meadows and then moved to Forest Hills a couple years ago. I’m now walking distance from a 24 Hour Fitness and a NYSC, both of which are cheaper than Push, but I still go out of my way to drive over here anyway, because it’s worth it. First and foremost, this is not a huge corporate chain, but rather a small business with only three locations and an owner who is always there personally to make sure things are good. His attention to detail is both obvious and welcome, and you can always see him looking for ways to make the place better.
There’s only a few basic rules, which should be common sense… Put your weights back where they belong, don’t grunt like a moron, and just generally respect the people around you. These are the same rules you’ll find at any gym, but in all my years and the many gyms I’ve been a member of, this is the only one where people actually follow them and expect others to follow them as well. The culture here can be fully credited to the fact that the owner genuinely cares, and it makes a huge difference.
Compared to someplace like LA Fitness, the crowd here is great. Not perfect, but pretty amazing in context of what you’d usually expect to find at a gym. People take their workouts seriously, and for the most part respect each others’ space. There’s two squat/​deadlift racks which are always in demand, but most people are fully willing to share if you ask.
There is a contingent of high school kids who come here who are not quite as well behaved as everyone else, but I suppose that can’t be avoided. Teenagers suck no matter where you go. But even as far as annoying teenagers go, the ones here are mostly less offensive than the ones you’ll find elsewhere. I think the higher than average membership price keeps their numbers under control, and it’s pretty easy to just roll your eyes, glance knowingly at your fellow adults, and continue on avoiding them. There’s also a strong representation of St. John’s college students here too, as the school is just down the road, but they’re mostly just fine. I imagine the ones who come here are the ones who are trying to escape the bad behavior at their campus gym.
There’s no parking lot, but street parking is pretty easy. I’ve never had to walk more than one block, no matter what time of day I arrive. There’s also a smoothie bar and a towel service, neither of which I take advantage of, but people seem to appreciate them.
That’s all I can think to say. The end.

I’ve been a member for a few years now and absolutely love this club! It is ALWAYS clean and the staff both front desk and training are very friendly and professional especially Tony the owner. Not gonna lie he is also eye-​candy. I decided to write this review because they just made a bunch of new advancements to the club. The cardio area on the first floor has all brand new equipment. I really love the new treadmills, they have internet access and cable which is great so I’m not bored to death doing my cardio routine. The main level is also getting a face lift, they currently added a bunch of LED lights throughout really giving it new life. I also really enjoy their protein shakes! I will post photos once the advancements are complete! Keep it up Push Team!

Beware the Peeping Tom employee in Fresh Meadows who will ask if he can enter the ladies locker room to do maintenance and then pretend either that he can’t hear you no matter how loudly you yell «no» or will act like he doesn’t understand English. (This is a middle aged Hispanic man with dark hair and a Spanish accent.) He will then either go in to the ladies locker room or try to stand at a certain angle where he can peek in (the entrance to the ladies locker room doesn’t have a door but an open curtain) I’ve already complained three times to staff/​management about this.
It has happened several times already and this turns a pleasant gym experience into an unpleasant experience. I would have liked to had this resolved last summer but since I have made and effort to communicate verbally first
and it has not been
resolved I am giving a negative review. I will not renew my annual contract which will expire in several months because of this one thing.

Awesome customer service from Tony, the owner. Had a bit of an issue and he actually went out of his way to track me down and discuss it. Much appreciated. Definitely the best gym in Queens.

I used to go here just very confused why everyone that I know there has different prices my neighbor pays super cheap the other guy I know pays super high I payed super high weird huh? Anyway I went through hell to find parking around there and also high prices for borderline getto area

Well it’s been 3+ years and I’d say the gym is still clean but more people have joined, prices went up and I was shocked I didn’t get anything for referring 3 people to this gym. I got them 3 customers and not even a thank you.
The prices of the shakes have steadily gone up over the years too.
It’s just not the same anymore, there are other gyms out there for a better price that are still clean. You just have to look.

Great gym amazing staff! I bean through many gyms in the past and dident find nothing like that, all the facilitie is clean and maintain 100%

This gym is small but very well kept it can get crowed. The issue I have with this place is that it has some shady employees working for them specially the lady that signed me up she promised me so many things and it was all a lie. When I cancel my membership and contract voided this lady kept on calling me trying to charge me 50 dollar cancellation fee even thought I had made it clear that when I cancelled I was told no penalty since I moved 50 miles away from facility. She is such a slimy petty Bxtch. I would never do business with this place or recommend it to anyone thumbs down!

I have previously been a member of Chelsea Piers, YMCA, and Eastern Athletic Club and now have been a member of Push Fitness for about 3 months. This is one of the few gyms that are close to where I live. I chose this over the other gyms in the area because it is really clean and I was drawn about the iPads on the treadmills and elliptical machines. When I started working out here, I never really used the iPad, but still like the gym, because I could workout and feel satisfy when I walk out the doors. Yes, this gym isn’t huge, but it’s got what I need. My only complaint is that there should be an area specifically for personal trainers to train their clients. I have been asked to move where I work out for their convenience. Other than that, the gym isn’t bad.

Love this place! Super clean. Modern décor. Lots of different and new cardio machines.
My one problem is that the «juice» bar didn’t actually have a juice. It only serves protein shakes. I was majorly disappointed that I can’t get a nice carrot juice or wheatgrass shot.

Classy, Clean, Updated Gym. Nothing compares in the 15 miles!
High Standard!

This place sucks. It’s always full and the staff has really a bad attitude. When I cancellled my membership on October 16, they told me that I have to pay one more month because the charge is automatic. Is it not enough with 15 days to process my application? This is a robbery.

Lovely neighborhood gym. I’ve accidentally left my watch on a machine and had it returned… twice! I did that once at a New York sports club location I belonged to, and it was never to be seen again. The classes are great, and the people are friendly. I haven’t had any problems with suspending or cancelling memberships either. (Although I’ve been at the gym for a long time, and they’ve expanded quite a lot, so maybe things have changed?) I think it is pretty reasonably priced, and am happy they are around.

Not worth the money or time. Unprofessionalism and a cleaning guy who yells and makes threats at its members in the locker room (he looks like a member of the Columbian cartel!). They have «rules» one must follow and if you break them, be prepared for a fight from staff. A toxic gym, try NYSC. You get more money’s worth. And parking is pretty bad. Great if you can walk to the gym.

Came here as a guest. Here’s my take:
Pros:
Very clean
Dumbbell weights are higher than most gyms
Decent studio
Equipments are on point
Juice bar
Cons:
Locker rooms are smaller than others
Street parking
Overall I can’t say much bad about this gym. Maybe just the annoying constant emails and calls to sign up. But you can’t knock that. I’d definitely would sign up but I live too far. Good gym for those who want to get work done and those who just sit on the bikes and read. I’d recommend it.

When I signed up Nikki assured me I could cancel (because I would move for college) with no problem. But she failed to mention that you have to cancel 30 days before the billing cycle, or else you would have to pay for a month of membership when you’re not even going to the gym…
I swear all gyms are so sly with their contracts.
Gym itself is nice but make sure you’re going to stay for your whole contract.

My boyfriend came here, I was going to join until… Staff is not on point. Over priced for the neighborhood (it’s not great neck here)… not even a swimming pool so why are you so expensive? No parking lot, so um … no.

I love working out here. I joined about four years ago and I have no regrets. The gym is very clean and the staff is very friendly. The maintainance guy is definetly the nicest guy here. He always says hello to you as if you’ve known him for years. He does a great job cleaning as well!
The gym itself is great. I usually come during off-​peak hours since there’s usually a lot of people during peak hours. However, you don’t really have to wait for machines because most people take classes during peak hours. They also have a sauna in the bathroom that’s perfect for people who wants to sweat it out a bit more. This isn’t a huge problem, but I wish they can get newer cardio machines. My school at Stony Brook opened a new recreation center where they have a state of the art machines. For what you pay for I think we deserve to new equipment. Speaking of what you pay for, they’re very expensive. Expect to pay about 600+ for a year. If you want a three-​month contract when you come back from school or whatever, then expect to pay $ 365 for 3 months.

I’ve been a member of PUSH for about 8 months so far. The facility is very nice, overall very clean, well maintained and the equipment is pretty new. Both the locker rooms on the upper and lower level seem clean as well, which is nice.
The people who work out there vary greatly as well. You have your hardcore, brolic meatheads, but even then, I don’t hear any excessive grunts or the loud slam when someone drops a barbell laden with four 45lb plates on each side. There’s people there who strictly do cardio. every time they’re there, they’ll hog the elliptical or treadmill for the whole duration of their gym session. loll They have a large-​ish room for their pilates and yoga and zumba classes. Background music is okay, I’ve heard everything from EDM to Dubstep to old school Rock n Roll.
The one BIG con is how they run their personal training program. I agree with Mohakem’s review. At first, the guy explained that I was signing up for personal training for two, 45-​min sessions a week, for a month. First month of sessions literally flew by and I thought it was pretty good. So I continued on for some more months, and soon, my bank calls and says I was being charge a lump sum from PUSH, that was equal to approximately a whole years worth of personal training. When I went to the head trainer, he’s like, «Oh, you signed a contract that stated you were getting personal training for a year and after you sign it, we can’t overturn it», blah blah, bunch of bullsh! t like that. In the end, after arguing with the head trainer once again, he said he’ll waive the last month’s of personal training but I’ll have to pay November’s month.
And it didn’t help that the trainer that was assigned to me. kept cracking jokes about women, sexuality and a bunch of other pointless sh! t. The first few times were funny. but soon after, I had to stop myself from telling the trainer to just STFU. –_-”

Amazing gym, great staff and equipment. Haven’t been to the gym in some time, but it was an easy transition getting back into working out because of how positive everyone is at Push. That includes the people that work out there, everyone seems really cool.
The smoothie bar is nice and you can get a great one made before or after your workout. Love this gym and I’m looking forward to continuing my pursuit of getting healthy at Push fitness.

Rip off place. Beware buying personal training there. They sell by the number of sessions, however what they do is sign you up for X number of sessions for each month for 12 months without ever mentioning that you are signing a 12 month contract. The termination fee is 75%+$ 200 of the yearly due. Once you sign it, all you will get is run around between the sales guy and the owner/​manager if you want to talk about it.
Any time you are signing anything there, have them print out a copy and read everything on your own. If possible sign the paper copy. You can get easily taken for a ride signing their tiny digital signature pad while the computer screen is facing the sales guy.
For a single moment do not trust or listen to what they are saying. In fact their contract ends with the following: «Push NY does not acknowledge or accept any verbal agreements whatsoever».

Push and I are about to reach our one year anniversary (Push, my darling, I hope you know what I want and it’s not flowers or a peanut butter shake)…
Since I joined, I have not experienced any machines that I wanted to use that were out of service or smothered in sweat. What you’re paying for is a well-​maintained gym — clean and classy. The demographs are typical, but diverse and fluctuate by the time in the day. Silver sneakers before 2, gym rats after 7 and everyone else in between then.
No matter who you are, if you’re thinking of joining, leave your dirty gym habits elsewhere, clean up after yourself, be respectful, come hungry and leave happy… because the gym sits in between a pizzeria and a froyo spot.