The Coffee Bean & Tea Leaf

There’s nothing like a staff that remembers your name and greets you with a genuine smile. I’ve been coming here for months, and this store has been consistent each time, Great genuine service comes a long way.

My first time there and my hazelnut coffee with soy sweetened was so creamy and yummy! Wish I had it a little closer to my house!

I love this place the employees are nice and their coffee is great. This location is always nice and clean

I love the coffee here! And it’s a nice little place to read quietly and get some school work done or just to meet up with old friends (in case you aren’t comfortable enough with them to be getting drunk instead). I just tried the pepperjack cheese croissant and it was absolutely delicious! Very satisfied with the purchase. The only bad thing about the croissant was that some of the flaky goodness stuck to the back of my throat as I laughed at my own joke. Would still purchase again.

These girls treat me like a king… always look forward to coming here knowing that my day gets a little better with their amazing customer service. They deserve a raise.

I’d rather coffee bean over Starbucks any day !!! All of their drinks are smoother and more consistent than Starbucks! Meaning no chunks of ice in your Frapp! And I feel like they’re flavor a blend together better than Starbucks and they have a larger variety of tea flavor and if you’re looking for an ice blended tea coffe bean CAN do it for and its smooth and refreshing as you’d expect! Also the pastries are cheaper and just as good with a tad bit more variety.

What an amazing place to come have a cup of coffee! The crew was friendly and They greeted me as soon as I walked in and made my experience very awesome! Thank you coffee bean!

Great friendly service. Consistent with quality and taste of coffee. Despite being a chain they treat you like personal customers. Always good and fresh pastries. Also try the ginger ale they sell in the can, it is the best. Nice to have them as part of the community.

Great Coffee Bean & Tea Leaf location. Store is adjacent to the 210 freeway with a very modern and contemporary interior/​exterior. There’s also a drive-​thru which most Coffee Bean & Tea Leaf locations don’t have. Fantastic service and drinks, as usual.

Waited 20 minutes in the drive through for a mocha latte. That being said I was very frustrated by the time I got to the window. The girl at the window smiled and apologized and said the drink was on the house due to the wait. I never expect anything for free and am willing to pay for quality which is why I choose CBTL over SB any day of the week. I’m sure by how far behind the staff was with orders it would be very easy for the girl at the window to show some frustration, but her pleasant approach, smile, and the complimentary drink will bring me back.

Very good coffee and smoothies … But didn’t like the «blueberry bagel» it taste more like a raisin bagel … But over all great experience

The last 3 times I’ve come here, the drive thru service has been sooooo slow! I don’t know if it’s new people working inside or what, but it takes about 3 minutes per car which in my opinion is pretty slow when all they’re doing is mixing a coffee drink together. They need to pick up the pace or else I’ll be headed back to Starbucks!

So many good things to say! My suggested drink is delicious (Pearberry Blended Granada Tea)! But I was having a horrible day and missed the client I was supposed to meet and ALEXIS spoke into my life such positivity that I calmed down, we hugged and I just began to thank God for my day despite what I was going through. The client called back is on their way. Tea and positivity!

A star for today’s service.
Saturday, August 29, 2015
I used to come here often because of the great service and friendly staff.
It’s been a little while that I haven’t been to my neighborhood CB&TL,
so today I did.
I came around 7:30 this morning, I immediately notice everyone is a new face.
As soon as I walked inside, I first saw STAFF # 1 and of course smiled at her. She then just looked at me in a what-​the-​heck-​are-​you-​smiling-​at type of way. I shrug it off. I thought maybe it’s just me.
I was next in line and it just so happen that another staff,
STAFF # 2 and I made eye contact to each other. She has no reaction, just a blank, unfriendly stare.
STAFF # 3, the guy who took my order… I cannot pretty much say a difference. I was the one who said the words «thank you» most of the time.
My order came, STAFF # 1 handed me two messy and dripping cups.
I had to wipe them myself, which is okay, no biggie. (I no longer expect anymore great service to be given to me at that point).
On my way through the door holding my drinks and a bag of pastry, here comes STAFF # 2 heading back inside and as I was leaving, she didn’t say anything, didn’t even hold the door, just stared… YET AGAIN.
I didn’t notice the lady manager today, who is super nice all the time.
I am so used to the group of professional staff that I am familiar with.

Ok its official, Coffee Bean has more healthy breakfast options! I seen an egg, spinach and cheddar sandwich on the menu this AM! Photo attached. I inquired at the window if there will be more and to my pleasant surprise the girl at the window says they have oatmeal, fruit and cheese plates also! I didn’t see that on the drive thru menu and not sure if the menu inside displays this, but FYI all! I will be sending a note to their corporate to 1. Commend them 2. Request that they update the menu in the drive thru so that us consumers know. I was there at 7:40 this morn and of course I got my coffee and food in a flash! I also took a pic see what I mean its not crowded, no line going around the building, *ahem! Starbucks cough. I am so happy I can now get a healthy breakfast or a pepperjack croissant (when feeling naughty), have my tasty coffee and still make it to work on time! Don’t think I will be back to Starbucks anytime soon. No need! Thanks Coffeebean! You have a Raving Fan!!!

Favorite coffee place.
This particular location so far has been good. I haven’t been inside yet however the customer service and the quality and taste of my drinks are always on point!

This cb&tl is the best! It’s drive thru and really quick. Amazing iced tea, great coffee and delicious ice blendeds. The employees are always friendly, easy going and polite. It’s a daily habit worth having!

Usually a great place, I prefer it too Starbucks but today we had trouble getting a large tea instead of the regular sized tea. Apparently, Emily had an issue with the large order. Usually it’s not a problem, in fact Nick was more than happy to accommodate us. Emily gave the larger size with some attitude and a little anger only after insisting on the larger cup as we have always been politely served at this location. When we went back in to ask the name of the Emily, the other server gladly gave it to us.

I continue to be addicted! I have to have my tea at least once a week. This location is right off the freeway and convenient. Everyone has been friendly and they have good customer service. The wait is never long through the drive-​threw which is great! Luv this place …

What I think? Definitely better than Starbucks (and cheaper!). Sadly, Fontana does not have many coffee shops… So I decided to try The Coffee Bean & Tea Leaf.
(+) Vanilla Coffee– I expected black coffee that smelled like vanilla. What I got was this wonderful sweet, yet soothing cup of coffee with touch of creamy vanilla.
(+) Matcha Latte– It was pretty good! A bit on the milky side, but I think you can always tell the barrista to adjust.
There is fast wifi here, and there a couple of circular tables for people to work, and leather seats for those who just want to catch up with friends.
I really like this place because the workers are super nice. When I came back for the second time, the employee remembered me, which is awesome because A LOT of people come into this place.