My son didn’t at his hair cut so I can’t rate that. Our appointment was at 1:15. At 1:50 I asked how much longer it would be. The stylist finished with a client and didn’t know we were her appt., she assumed someone another stylist was cutting my sons hair. So she went on lunch. She was extremely rude and didn’t apologize at all. And didn’t give me any idea on how much longer she would be except to state she hadn’t eaten that day and wanted to finish. She seemed extremely irritated that I was upset that we had been waiting for so long. Another hair stylist apologized and stated they were all running late since some of them had been double booked. My son and I left after cancelling my daughters hair appt which was scheduled for next weekend. I was appalled at the lack of customer service.
Stephanie N.
Place rating: 5 Fairfield, CA
Had my haircut and highlighted today by Hayley. She did a great job and took her time! My first experience was terrible and that girl no longer works there. It’s taken me 3 years to go back and I’m glad a did. Thank you Hayley!
John L.
Place rating: 5 Fairfield, CA
Had a great haircut from Haley today. Everyone here gives good haircuts so far. Much better than getting your hair cut next door. Unless you go for the Frankenstein look. :-)
Rebekah F.
Place rating: 1 Stoke Lyne, United Kingdom
–1 I went there twice after just moving here. Haircut okay after a lot of instructions. NEVER Get your hair colored here. I paid 180 for mine it faded in a week to my original blonde. Tried again on my daughter, animé fan, all ready blonde, she wanted it grey. Couldn’t do it.160. 3 days later she looks stupid. They did say to come back in a week for another 75. but I think I will find someone better. Awful… awful…never again. Honestly I want a refund, 400 dollars of crap spent there.
Rachel S.
Place rating: 4 Vacaville, CA
I went in yesterday and got my hair trimmed by Hillary. There were only three people working, so they did seem a little understaffed. And they’re more towards the pricey end. But over all I had a good experience and love my hair! I definitely recommend.
Joanne S.
Place rating: 5 Fairfield, CA
Love this salon! I’ve had three different stylists and they always do an amazing job. People are friendly and the prices are decent for the quality of cut/color you get.
Elnaz V.
Place rating: 5 Fairfield, CA
Awsome! Go see Michale. Did my keratin treatment there and she is fast and fantastic! Thank you
Crystal G.
Place rating: 3 Sheppard AFB, TX
Prices are decent and nice little salon if you don’t want to go far to have your hair done. One thing I like is the set up. There is a seperate room to have your hair washed and a seperate room for color so ppl walking by won’t be staring at your foiled head. The gossiping between stylists was definitely a problem. Unprofessional.
Cristina R.
Place rating: 1 Rutherford, CA
Had two bad experiences here, NEVER coming back! Sorry but I don’t remember the names of ladies. First I took my son to get a haircut. Since it was my first time in this salon I only requested somebody good with a toddler. The ladie that gave him a haircut was an African American in her 40s. She had a bad attitude and didn’t list to what I requested. The second time was for myself. The ladie that took care of me was in her probably in her 60s and a horribly bleached hair, almost white. I was trying to let my hair grow so I only wanted the tips trimmed. However she gave me this horrible haircut that made me look 10 years older. I cried! So she tried to fix it but it was still horrible!!!