Q Nails

If I could give this place 0 stars I would but where do I begin? I came in on a Thursday afternoon to get my acrylics removed and a fresh manicure. When I came in, the whole place was ridiculously hot, there was no AC and they turned a fan on and propped open the back door only after a customer had complained about the heat. Anyways, I should’ve ran the second they started taking the acrylics off. They didn’t soak them in anything and just proceeded to cut and pry them off rather painfully. At that point I should’ve just paid them for that and left but I had somewhere to be after and didn’t want my nails looking they way they were. They did a half ass job cleaning my nails and filing them AND they didn’t even bother making sure all the nails were cut down to the same length. Plus the tools didn’t look like they were cleaned often or even at all. Andy pained my nails very unevenly and what I thought was courteous before was that he offered to let me pay before he painted them so I wouldn’t scratch my nails and so he charged me $ 15 and I gave him a tip. Had I known my nails were going to look like my 10 year old cousin did them I would’ve never bothered stopping by let alone paid for the service. Safe to say I will never come here again.

Went here to get my eyebrows done. 1 woman working & she rushed. Also my grandfather went at a different time and was rushed through as well. Quality was not the best.

We came in on a Monday afternoon. We were in the parking lot and saw this place. There’s a huge banner advertising a special and new management.
We both got a manicure and a pedicure! I had Donna helping me. She’s a very nice lady and hard worker. She really gave me the royal treatment. My friend had Andy. He’s very nice and talkative.
The place overall is nice and clean. They seem to be short handed but it could be that business trickles in all at once or very little. The people are very friendly.
As far as pricing: I think all nail places are pretty competitive. Don’t let that «SALE «sign fool you. We had identical manicure/​pedicure. The toes were «regular» polish with an ad-​on flowers on the big toe. Our hands were the upgraded GEL polish. Basically $ 40 each plus tip! To me… there’s really no «sale» going on because the other two places I frequent is $ 35 plus tip at regular price! Lol.
Overall this is a friendly place. If I’m in the neighborhood we would come visit Donna!

One of the friendliest places to go there were a few places around that were rude but Andy and his wife Sally were awesome I definitely found my new place Lis my husband gets his haircut next door

Best place for nails in Elk Grove. Both Sally and Andy are wonderful people and they do great work on nails. Andy knows how to shape and apply the product so that it looks natural. It’s hard to find good nail operators and I am glad that I was able to find this hidden gem. I hesitated from giving reviews because then the place would become to busy for me to get an appointment

This place was awesome! First Time here! Super friendly! They actually talk to you which I Love! She did A great job and smiled the whole time! I hate that I waited so long to come here! Definitely be back and the prices were excellent for the quality!

My husband and I love going here for our spa pedicures. They are a great value and they have a wide selection of OPI polish colors for me to choose from. The owner works her tail end off trying to please customers. I think at times she ends up with more than she can handle but she’ll do her best to accommodate everyone nonetheless. She’s a very sweet, honest, and hard-​working lady who will continue to have our business for those reasons alone. If you’re overly picky, critical, or needy… go somewhere else. This woman does not deserve to be treated badly by ANYONE. If you appreciate a good value and pride yourself on supporting honest, hard working individuals, then certainly come here. I’ve been doing so regularly and always leave in a good space.

Worst nail experience ever… I stopped in for a fill and a lady named Donna helped me it started off great until I saw her nails they looked as if she had fungus I tried not to judge and let her continue. she did not use the drill one time just used a file. she then pulled out what was supposed to be a brand new package of clippers & tools. the bag was Not brand new as the tools looked rusty. After I washed my hands I noticed dried acrylic ALL over my fingers. She said oh it’s fine let me paint. I insisted she try and get it off before she paints so she tried. I paid the $ 15 and left. Never will I go back. Bring your own nail polish the ones they have are old and dried out & cheap.

horrible experience here. I came in with my friend, and was greeted and taken care of immediately. So far I was having a very nice time. he did my nails very nice. I also had picked out glitter for a top coat on my nail polish. he only did 1 coat that barely showed so I asked for him to do another. he did, and it turned out nice. it was only 22 $. I thought it was pretty cheap. but the next day said it all.
I woke up to seeing that 2 of my nails had fallen off!!! I was furious. in my history that has never happened. so I calmed down with my friend and decided to call him. I was nice and didn’t want to say anything to provoke him. I said «hi I came in yesterday and I got a full set with my friend. «he said he remembered us. I said «I woke up to seeing that 2 of my nails fell off during my sleep. Can I come in so I can get it fixed?» I remember him saying, «if anything happens, come back and I’ll fix «BUT ! he then got extremely mad and started using some cuss words. he was yelling over the phone and was just a devil! I didn’t understand. he said me and my friend were banned from that place. but in the end. what did we do? he then said «my product never does that. you picked off your nail It didn’t fall off. never come to my shop again «then hung up. I had to wear 8 nails on my hands for 2 – 3 weeks before they came off. very disgusting place. pretty run down to. very upsetting. NEVER going back.

Where to start? After seeing the promotional rate of a mani/​pedi for $ 25 I decided to give this place a try. I was visiting from out of town so I was extremely hesitant and unfortunately, the Unilocal reviews didn’t help either.
I decided to call in to see if the nail shop was busy and to see if I needed an appointment since I was pressed for time and trying to squeeze in a mani before my flight. I was told, by ANDY that I could walk in whenever I needed, so I decided to do just that.
First, I’d like to mention that the shop was empty and ANDY was the only one there. I chose a color (which took so long due to the lack of selection and extremely old looking polish) and ANDY began working on my nails. About 5 minutes into my manicure, an older woman walks in. She didn’t have an appointment nor did she call, she made it a point to tell ANDY that she is leaving if someone isn’t working on her nails within 4 – 5 minutes tops. ANDY rushed through my nails as soon as she said this and in the process gave VERY little effort to even giving me a DECENT mani.
Then,
ANDY decides to tell me to dry my nails (mind you he had not yet filed or painted my nails at this point)…I agreed although I knew I didnt need to dry them. I quickly realized he was trying to keep both customers since he didn’t have much business and could understand so I waited thinking he would come back to me (since I had appointment, called in and was there prior to the other woman). I waited and waited and nothing. He had his back turned to me and filed all her nails and began working on her fill. I couldn’t understand why he couldn’t atleast communicate this with me since I was there first and also felt like my time was just as important.
I apologized to the woman and quickly asked him to tell me when we would be done since I can’t miss my flight. He acts irate with me and tells me to sit down in an EXTREMELY rude manner. I sat down and he started filing my pinky nail, he filed SO HARD that he cut my skin so deep I was bleeding! All this took place because 1) he was upset 2) he was being resentful. I couldn’t understand this because all I wanted to know was when he would work on my nails! I couldn’t believe he was upset when HE was in the wrong! He starts cursing and telling me he’ll take all my nails off — I refused (no way was I going to let him touch my hands). He told me id have to pay full price, I refused due to all the disrespect, my bleeding finger, waste of time etc… he asked I pay half price, I paid him and left. Went to another nails shop to get my nails REDONE!
Do NOT go here!!! Save your $ and go somewhere else.

I came in on a very busy day with 4 people before me. Although I had to wait quite a long time, the guy who took care of my mom and I did not rush us at all. He didn’t rush even though more people came in. The two manicurists that worked there were very nice too.
Closing time came and he was still working hard on my white tip with powder nails. They were flawless! Only things I did not like were that they didn’t take card and so we had to go to the ATM first. When we came back, he did not have change so we gave him a very big tip even though we meant to give them $ 10 tip…

I received a coupon in the mail for a manicure and pedicure for here. It states on the coupon that an appointment isn’t necessary. I came in at 3pm on a Friday. There was only one client in the building, sitting in a pedicure chair (out of the 10 empty ones) A woman greeted me and asked me to come back tomorrow because she was «too busy», I said I couldn’t, and then she asked me again to come back two hours later. I declined. She apologized and I left. I just find it absurd to turn down business in the economy we’re living in. I’ve been to plenty of nail salons where one tech can do two pedicures at one time. Maybe she should hire some help… or sell 9 of the empty pedicure chairs that aren’t getting put to use.

Terrible job. The lady working here had 1 other person in the salon and was in such a hurry to get to her that she did the worst job possible on my toes and hands. I will NOT be going back here.