Elk Grove Village Sewer & Plumbing

So glad I called this company! We were having trouble with a sump pump in our crawl space, it was very loud and constantly going off leaving us on edge. We recently moved into our home so were not sure on it’s history. I called Elk Grove Village Sewer and Plumbing for a second opinion and quote after we had a different company here a few weeks prior. The plumber they sent was great! He had everything to fix the job and their prices are reasonable. He did quality work and solved our problem. I’m so happy to be sitting in my home, no longer hearing the roar of our sump pump!
Thank you!

we just had Elk Grove Sewer out to help us with a back up we had in the house — the other day when running water (and after flushing a toilet) water came up out of the utility room drain in the floor seeing it back up that way we didn’t feel comfortable trying to fix it ourselves and felt better having it looked at by a professional… so we looked for recommendations and a friend gave us the Elk Grove info… called and got a quote on the phone — they came out the same day!!! Joe was our man (and from reading other reviews sounds like he IS the guy! :) we were VERY happy with Joe he was very polite and informative explaining in detail every step he was doing AND giving us background info on things how they work as well — he said it was a sewer issue and went out to the opening in the lawn and rodded out the line like 3 – 4 times — very thorough making sure to get everything — we had some root issues and also were given some treatment to help with that as well as recommendation for maintenance for a bit to make sure what type of roots we are dealing with. Again SO professional and VERY polite — making sure we fully understood everything — i don’t think i have ever seen anyone so thorough before — and the price was what we were quoted for — we can rest knowing it was done right and problem solved — i would not hesitate to use them again in the future — I really liked Joe!

On my wife’s Birthday no less our basement floor drain overflowed with mostly clear water. We called Elk Grove Village Sewer & Plumbing. They gave us a two hour window from 11am to 1 pm. They came within the time frame that was scheduled. The Plumber’s name was Joe. He was polite and professional. He quoted us our price and explained in detail what he was going to do. We had sludge and a few tree roots clogging up our line. He rodded the outside clean out three times to make sure it was clear and then did the floor drain in the basement as well. When he was finished he even drew a little sketch on a piece of paper and explained what he had done. I almost thought I was getting a schooling in sewer drains 101. When all was finished all I had to do was to mop the floor with bleach and let it dry. Also the 10% senior discount was nice as well. Joe recommended that we have the sewer line rodded out every 2 years as maintenance because of the tree roots. I would have no second thoughts about recommending this company to my friends and relatives. Joe is the Man!

We were gone for the month of February and when we got home discovered an enormous water bill. Needless to say, WE HAD A LEAK. Worse yet, it was in the concrete slab.
I’ve never had a plumber to the house before so I called a friend who suggested that I use Elk Grove Village Sewer and Plumbing (Village Sewer and Plumbing). I called them and the next day they showed up for an estimate and a time when they could start the project. Two trucks and three guys showed up to tackle the job. Paul was the lead guy. Terrific crew, very personable, friendly and very conscientious. The owner Joe, showed up half way through the job and put my mind at ease that everything would be done to our satisfaction. Another terrific guy. The leak was discovered and the repairs made. Once they left, quite a few hours later, I was exhausted just watching them. I can’t imagine how they felt. Several feet of concrete had to be broken up to get to the leak.
The great customer service didn’t end when they left that day. I spoke to Colleen at the office and once again had a really great experience. This company is top notch. Nobody ever calls a plumber unless they need one, however, these guys were so nice, I just might call them up to chat or to even say, «have a nice day!»
Thanks for everything. What a great company

Great service from Joe. He told me how much it would cost before he started the work. Was at my house for nearly 2 hours and charged no additional labor fees. explained all issues to me very well and gave tips on what to expect in the future based on the age of our home, the pipes and our neighborhood. Hope we don’t need him again soon, but if we do we would call him in first!

The guy they sent out named Joe is won of the best I have ever had. The last company I used was a $ 55 To open any line Company. They failed and then treid to overcharge me for work I didnt need. This was more expensive but WELL WORTH IT! Very professional. Did the job the last company failed to do. Joe also gave me options for the future. He was clean… double and triple checked his work. He rodded my line until he opened it! I highly recommend this company!!!
He won over my business!