ARTEM HVAC

My a/​c wasn’t cooling very well so I believed I needed a charge of refrigerant. I have a newer model. I called this company because they have an A+ rating from BBB and are members of Angie’s List. This co. operates under the name Artem. Well. I won’t fall for that again. The Tech arrived a little after 8PM and attached the gauges to the unit, went to the basement a couple of times made some phone calls and finally finished at about 9:30. When completed he said the bill was $ 450 with the $ 50 Angie’s list discount. I couldn’t believe it so I called the person I made the appointment with «Lenny». He didn’t pick up. So, I gave the tech a check. The tech had no receipt to give me. WHAT ?? I called Lenny the next day and he texted that they put 5 LBS of Refrigerant and repaired the Contactor. I don’t know how the Tech did this without opening the Housing for the Contactor. One week later the motor stops. So did I call this Co again? No way. I ordered a new Contactor and Capacitor online and replaced it myself. The system is now working like new. I requested a written receipt and received it 2 months later.