Above & Beyond Pet Clinic

Took my pup in today for the first time and I must say I AM NEVER GOING BACK! I only took my pup here because my original dr couldn’t not fit me in until next week. My pup has been having serious stomach issues and once the fecal test came back normal all he did was prescribe a bunch of antibiotics for my pup. He literally prescribed so much mediation it almost totaled $ 200. I ended up only buying a shot and a pill ($ 70+). Before giving the pills I was suspicious about everything. This medication wasn’t even anti-​nausea or anti-​inflammatory. I hurried out of that filthy place ASAP and called my original doc (VCA) to ask if this is good for my dog or if they would have prescribed the same thing.
Long story short, it was not recommended as it wouldn’t even help my pups symptoms. Well thankfully my dr got me in (she worked overtime to see me! This is what a good dr does for their clients!) she took an X-​ray and sent it out to radiologists for more opinions on his stomach. Now he’s at the hospital with a possible blockage in his intestines. So nicely done Dr. Citek. I’m very upset but I’m glad I stuck with my gut and called for a second opinion. If I didn’t, my pup could have died from the poor judgment and care this place gave.

TERRIBLE EXPERIENCE!
I took my puppy in earlier today because he was vomiting and having diarrhea incessantly. Our regular vet was fully booked but we were in desperation and decided to chance it. This place is outdated and not very clean. By the time we got into the room with the vet (Dr. Citek) I was already getting ancy and uncomfortable from what I had read about on Unilocal.I should have gone with my gut. After about 45 minutes in the exam room, the visit was consisted of brief conversations about what to do with my puppy and more so about how this vet «was going to shoot his dog with his shot gun». Correct me if I’m wrong, but that’s not what I want to hear from a vet. The receptionist came in and gave us the breakdown of all the medications he wanted to prescribe amounting up to $ 200+ not including the visit and fecal test fees. He gave my pup useless medications. We called our vets office in desperation and explained what Dr Citek had prescribed and in disbelief, our vet told us to come into the office IMMEDIATELY. This was around 3:45 pm. The office closed at 4 pm. We were at our vet’s office for over an hour where she took an x ray and found an obstruction in his belly. THIS WAS ALL ON HER OWN TIME AND AFTER HOURS. My puppy is now in the hospital over night being closely monitored and having to get surgery. Had we not gotten a second opinion, my dog could have ended up in worse condition or even dead.

Dr. Citek is the best. He’s very informative and is a firm believer in home remedies as well as medicine to help out your pet. The facility is clean. It has a home-​like feel to it. The staff is very friendly and kind to the pets and everyone.

Honest, ethical, and affordable. While you’re not getting the bells and whistles of the VCA chain, Dr. Citek is a wonderful vet who truly cares about the animals. He only charges a $ 20 fee to check out the animal and only recommends tests that are needed, letting you know the costs up front. He doesn’t try to «over sell» like many other vets, just good old-​fashion care. I commute 15 miles to see Dr. Citek and it’s well worth it!

Puppy contracted Parvo like symptoms and my family took him into this «hospital» They gave him an IV and they said it was just a cold. We force fed him and made him drink water and Gatorade as instructed and the next morning I found him dead. We called right away and the receptionist said the doctor wasn’t in but she would call us as soon as he got in.
We went to the «hospital» anyways to question them, and once again the receptionist said the doctor wasn’t in. After a while of trying to get answers, guess who casually walks right behind her… The good old «doctor». Hes been there the entire time and unfortunately he had to walk to another room. The receptionist stood there wide eyed and didn’t know what to say. Keep any pets or strays away from this place.

If I can give zero stars I would. Because of this place my momma Guinea pig and one of her Babies died.

My family has been coming to this vet for about ten years now. Prices are great! They do accept walk ins. However, if you know you’re coming in make an appointment! You’re file will already be pulled and you get to jump the line. :)

I took my English bulldog here the other day because he had worms. The prices here are actually really affordable. $ 20 for the visit, $ 15 for the testing of fecal matter, plus the cost of whatever medicine you will need. The staff working here seem friendly and the doctor, although chatty about his personal life, is very knowledgeable. The only problem I have with this place is the wait and cleanliness. I was a walk in and waited about an hour to be seen. I can hear the clients before us with the doctor just chatting about random things (no animal talk). Although I do appreciate a nice doctor if you have 3 other guests waiting in the waiting room you should cut the random talk from 20 minutes to something a little less. When they went to take the temperature of my dog they just wiped the thermometer with a napkin and threw it back in the drawer. No one used gloves, which I found strange. The place smelled bad and I didn’t receive a receipt for the cost of everything? Maybe they just forgot but overall it was an okay visit considering what I paid. If there’s nothing seriously wrong with your beloved animal and it’s just a minor problem you’re worried about I would recommend this place to you.

Came in for an emergency and doctor did a good overall check up for the $ 20 initial dollars I hashed out. but did not seem to listen to me when I was talking about my dogs health background. He is very sick I am aware of this yet he was very insensitive and showed little empathy for my baby. Not pricey at first but easily adds up ended up spending $ 100. cheaper and way better service at other place will not return

Please don’t take any birds here. I’m not sure how well they are in treating dogs and cats but they aren’t able to properly handle birds. They will stress out your feathered companion to the max which can kill your bird before you can even get the prescribed medication. All creatures care cottage (it’s in Costa Mesa or fountain valley I believe) is amazing and is great for parrots and other exotic animals. This place may be cheap, but trust me, you’ll end up with a dead animal if you go this route. I’m thankful that the other vet was able to get me in the day I called.
Again, do not take your bird here.

First time here today & I loved it! Staff is super friendly. I brought in 4 bunnies and they have great pricing. Will definitely return.

The girl that they have in the front desk is horrible! Very insensitive person!!! Dr was good but that girl makes the place horrible! My sister had went in right before they closed to take her sick dog to get checked. She had to make a really tough decision to put her dog down. The receptionist kept coming into the room not giving us time to say our last goodbyes to Chico (dog). All she kept saying was «we’re already close so can you guys hurry» after the process was over she kept asking my sister for her credit card so she can charge her for everything that was done. Not even caring of how we were feeling.

I had been a loyal patient for 5 years before this past saturday. I am fortunate to be mommy to two female rabbits and one miniature schnauzer.
*I Started coming here because they deal with exotic babies so he was perfect for my girls.
Well when my fiancé and iadopted our pup ididnt hesitate on taking him here, the pup suffers from allergies, so we take him in, get some blood work ($ 100) reasonable, vet said it was from flea saliva so he gives him an allergie shot and some medication and sends him home. Now fast foward about 5 months later, we take the pup in again for allergies because they had started up again and they said we had to run bloodwork AGAIN because they would not put the allergie shot on him unless they had bloodwork. So again we did bloodwork just so they can approve him for the shot, it helps our pup so we pay. Now fast foward another 5 months later to this saturday, I took him in because of his allergies i know they where allergies because a few days before we where at the beach and i found fleas on him, we gave him benadryl like the vet had once instructed and it helped. So Saturday iwalk in and its none of the staff i was familiar to, all new high school kids that seemed very confused. Well i get there and explain to the front desk girl why im there and also to ask about this new flea treatments. The vet came out and he was moody as shit. Yelling at the high schoolers for sitting down and rushing through his patients which is unusual because he usually drifts off into the same old story every visit… So i tell him my pups symptoms and let him know i was interested in flea treatment. He disregards me and mumbles with a little attitude «he might be a healthy dog, but we have to run tests by law» and walks away… fuck my next question right? So the front desk girl comes and tells me that they wont give me his allergie shot because he needs his yearly blood work for $ 120. If they really would of cared about my kid they would of taken that extra 2 minutes to read over his file to see they already have bloodwork for him where he is cleared to take his allergie shot. The overall vibe i got this time around was nothing i had experienced before, I never thought they where that type of vet office and it is very sad. I denied treatment for him that day and I have not been able to shake that experience off. Im very dissapointed, i thought this would be our vet forever but I found a vet closer now and they will give him his allergie shot after reviewing his file. Dont let this stop you. I just had to share my experice but definitely make your own conclusion.
Blessed day.

This is the vet I take my kittens to regularly for shots and treatment and for the most part, they’re really great. The staff is nice and Dr. Citek is knowledgable.
Unfortunately, if your animal is really sick, there’s not much they can do for you. I took my extremely sick kitten here and they had to refer me elsewhere because they didn’t have the technology to do blood work onsite and were closing at 1pm so they wouldn’t have anyone to observe him.
If you’re coming here to take your animal to get shots or for a mild sickness, this place is great. Otherwise, go to a 24 hour clinic.
My kitten died because I waited overnight to take him to this vet since it’s my regular veterinarian. If I had taken him to a 24 hour clinic sooner, he would’ve made it.

Came here in for an emergency eye exam for my puppy when she was scratched in the eye by my cat. The scratch went down into her cornea and I was so scared for her eye. Long story short the staff didn’t care and when I asked for a payment option she stated «you don’t go to a store without money do you?» When all I wanted was a basic eye exam that I could afford I couldn’t afford the extra stuff the Vet did without my permission. I had to make several calls to get the money but in the end she said «give me what you have and just get out».
Disgusting woman at the front desk… you shouldn’t work in a vet office.

I had to take my guinea pig in. I came to this clinic recommended by another who previously saw exotics but did not any longer. I called ahead of time and they said to bring her in. This is a frightening place for a small animal as there are large dogs everywhere and even a good sized cat roaming free The first day he did a cursory exam and said it did not feel as though any placentia had been left in her stomach from giving birth on July 4^th and he felt as though it was a stomach infection and he was giving her «the best medicine possible» and prescribed Orbax. I asked when should I begin worrying about her not eating or drinking and he informed me they do not even need water and a explanation of when they are in the wild. He had said that blood tests or xrays just wouldn’t be worth it with her being so small.
They gave her the medicine and that afternoon her eyes rolled in her head and I called back and they told me it did not sound good and bring her back. I waited because I was not having her die in the car in rush hour and brought her back the following morning.
I am charged for a second office visit even though this is a continuation of the previous days exam where he did NOT do a thorough exam. I had read more so had more questions. I asked about her teeth but he did not use the device to check back molars, did not check for absess, he told me that we could not check for blood because guinea pigs the blood must come from the heart (NOT true) and did not offer a fecal test. He turned her upside down checking for neurological exam and gave her a shot of a steroid to stimulate her appetite (it did not)
They are inexpensive for an office visit but contrary to what they state, they are NOT exotic specialists. I am sure they do great giving dogs shots or clipping nails but my delays trusting this doctor I am sure contributed to the death of my beloved companion.

***warning do not take your cat here***
i took my cat winter here on ⁶⁄₂₇ because my baby kept sneezing, when the dr came in he did not greet me i didn’t even know he was the dr. it turns out this
gerry citek he could not find out what was wrong with
i was told he had seasonal allergies & to give him an antibiotic called veraflax. i have been giving it to winter for 7 days straight & my baby has gotten worse
i took winter back to dr. citek because winters condition kept getting worse i didn’t have the money to take him some where else.
the 2^nd time i took him back dr. citek said it could be a virus or pneumonia. can you please explain to me why i was given this medication? it is for skin infection & abscesses which my baby has none of that.
dr.citek says my winter isn’t worth all the money to spend on him, i told him my winter is priceless!
this man has no business treating animals & he is so uncaring cold & rude, the 1^st time i was there he commented on how unusually busy it was, he was frustrated that it was so busy!
the office staff are rude immature high school kids. this place is a joke!!!
my winter is dying because of this doctor

I have been here a few times for my cat and had a good experience. So, it only made sense to come here when I got a dog. The receptionist and some of the staff must be new, because none of them seem to know what’s going on. This is the third (and finally) time I have come for my dog, and they have not been friendly or knowledgable.
I had a 9:00 AM appointment and was not seen until 10:00AM. I’m pretty sure the walk-​ins were seen before me or they made 5 other appointments at 9:00 AM. either way, I didn’t appreciate waiting in their stuffy waiting room for an hour. Then when you sign in, you write the reason for your visit. When the receptionist called me up to pay, she asked me what the reason for my visit was. why even sign in? There were a few other questions that were sooooo unnecessary. It was not professional and made them seem like they didn’t have their stuff together.
I took my dog here to get fixed. They didn’t send him home with any pain medication! When I returned to get his stitches out, he didn’t want to go to the back, so the receptionist started dragging him by his leash. After she dragged him about 6 feet, I asked her if she would prefer me to pick him up (he’s only 8 pounds) or was she planning on dragging him the whole way there? Finally, another staff member came and picked him up. SERIOUSLY! I’m NEVER EVER coming back.
The staff is just the worst. Although I never really had problems with the actual doctor, but since I only to see him for 5 minutes, and the rest of the staff over an hour, it really isn’t worth it.
I now go to the Downey Vet on Brookshire. Great staff and they actually act like they care about their patients.

First time here with my dog Jessie a Maltese mix. She had been vomiting since Sunday. She was vomiting nothing but saliva, she wasn’t eating or drinking either. The doctor was very thorough as to what was wrong with her and with a fecal test he diagnosed her with an infection. She was given fluids, and an injection for nausea as well as two medications and in home nursing instructions. The cost was $ 125 plus $ 20 visit not bad for all he did and the time he took to explain everything to me in this very busy office. I highly recommend this office to all animal lovers!

After much searching and calling every single vet on Unilocal.I came across this place read the reviews and was still skeptical about bringing my babies here (female cats) I even had second thoughts because of certain reviews.
So I figured why not see for myself. So I called This place and a very sweet girl answered, cannot recall her name but she was very knowledgable about the symptoms my baby eclipse (black short hair cat) was experiencing. She didn’t try selling me services like all the others and sounded like she did genuinely care about her health.
6:50 come and I find myself at the reception desk. This place looks a little out of place since it’s next door to a trucker looking place and near dealerships.
The nurse was totally sweet and handled both my babies AMAZINGLY WELL! My cats are very anti –strangers and she made them feel safe.
The DR. Was very laid back and made me feel like he was all about my cats and he really knew what was wrong was her!
Total coat of visit was $ 183 for both cats to be seen, shots, medication and testing. Which is not bad, really not bad!
I found my new lifetime vet for my girls!
Thank you DR. C and staff you guys are awesome. See you in a couple weeks!