I have no idea how an order could be so screwed up. It’s like they purposely tried to ruin it. Order was a chicken quesadilla, soft taco, and 3 chalupas. Well… The guy in front of me decided to order a feast and we were boxed in for about 20 minutes. The chubby lady with red hair was working the register and didn’t think to have them pull up or go inside while we waited. Anyways I get there and just want my food and want to leave ASAP. She didn’t bother to ask if we wanted hot sauce but screw it I just want to leave. We get home and she forgot the soft taco and gave us only cheese on the quesadilla with one piece was missing from it. Idk wtf happened. Anyways not sure if it was her or not but if you have the fat white girl with red hair trying to talk with a ghetto drawl, just drive away.
Shelley G.
Place rating: 4 Kaufman, TX
Quick to take your order — and the staff is super friendly. The display in the drive-thru was out — and when I asked the cashier at the window if she knew the display was out where you can confirm your order, she nodded and rolled her eyes to indicate it’s been out for a while. Food was fresh and my order was accurate.
Larissa P.
Place rating: 4 Garland, TX
Good food. Great seating. Comfy and lots of electrical outlets. Great manager who personified customer service.(Taco Bell give him a raise.) My life would be complete with wifi, which unfortunately is not offered.
Emily B.
Place rating: 1 Grapevine, TX
I order a crunch wrap supreme that comes with a wrap, taco, burrito, and medium drink. I told the drive thru lady THREE times NOTOMATOES in my wrap, taco, or burrito. And guess what? There were tomatoes in all three! I got the food at night so it was dark in my car, I bit into the wrap first and there was the horrid taste of tomatoes in my mouth. I’m allergic!!! Why do you think people ask to get food items without certain ingredients??? So thank you Taco Bell for waiting my money, my breath, and my life.
Toni N.
Place rating: 5 Lewisville, TX
Ok, normally I don’t give reviews on fast food places, because well, it’s fast food. But I have an obsession with Taco Bell, It’s the only fast food I’ll eat and enjoy every bite(I could eat verde sauce with a spoon). I really hate going to any other fast food unless I’m getting a salad. It’s just gross. This particular Taco Bell has been remodeled and re-staffed, so now when I walk in its cozy and stylish, but best of all the staff speaks English, and are super nice! It doesn’t matter if I’m walking in or driving through. They are so nice it’s sickening! I love this Taco Bell. I wish every place I went to was this hospitable. It would help everyone be a little nicer to one another.
Lisa W.
Place rating: 2 Dallas, TX
First of all, it’s Taco Bell so you shouldn’t expect much where you can spend two bucks and fill your belly to oblivion. But, in comparison to other Taco Bells I’ve been to, this one sucks. I’ve been a consumer of Taco Bell’s quasi foodstuffs forever and believe you can determine the quality of an entire TB establishment based on the craftsmanship of its 5 layer burrito. Taco Bell on University has failed me with their 5 layer burritos. They are sloppily put together, they skimp on the layers, and most of the time you have a good 3 inches of unfolded tortilla to tear off before you can even consider eating it. Also, a well-made burrito does not leak at the bottom, and the burritos at this establishment are bound to do just that, making your hands smell real awesome for the rest of the day. I’d rather drive all the way over to the TB on 288 than go to this one.