M&J’S Moving Company

We had a really successful and seamless move with these guys! The two guys that showed up were a little late, but they were really friendly and got right down to business once they got there. We had a small 1-​bedroom apartment to move out of with tight spaces, but they did it efficiently and in good time. I would definitely recommend these movers!

I used M&J’s moving service the weekend of ¹⁰⁄₂₆. They showed up pretty much on time; it was a little difficult to locate the exact location of my apartment cause there are two identical buildings. Both Mike and Chris were very friendly and cordial. They had to do many trips back and forth to the truck because my service/​passenger elevator is very tiny. That’s what took the longest I think. I didn’t sense any attitude issues and they willing to do anything asked. I had additional places to drop items to (storage and a house) in addition to my condo. No problem at all. They helped take apart some furnitures and did everything I asked with patience and intelligence. They meticulously organized the truck in such a way it was easy to maneuver and drop off items at their designated places. With all things considered, I’d definitely use them again in the future… but hopefully far future. I’d also recommend them.
PROS:
Great service from phone calls, scheduling, follow-​ups, and arrivals
Friendly, personable, great attitudes
CONS:
Price, because I had additional stops it adds to the costs.
Sign up for FULL moving insurance just in case. You never know. Nothing broke for me… but CYA — cause you never know!

I used MJ’s moving company because I was referred by a friend. I was shocked add not only how professional but just genuinely kind Mike was. They’re quick, on time, quoted me accurately, I offered me a discount because I was the referral, they padded up all of my furniture and it was easily the best movie I’ve ever had! God I hope I don’t have to move anytime soon again but I will be using MJ’s if I do and definitely will be telling my family and friends if they have to move to check them out.

I have used M and J on 3 separate occasions. I even referred them to my mom who had a piano moved from Daly City to Hayward.
In the past 3 years, they have helped us move from 2 different apartments to finally our own home. Each time I was impressed with their professionalism and quality of work. I highly recommend their company for any future small or big move you might have.

I appreciated the family-​business vibe and how friendly the employees were. But that’s about it. I urge you to check out the filtered reviews because I didn’t, and now that I have I see that others have had similar experiences.
10 minutes before they were supposed to arrive they told me they’d be late. About 40 minutes after the scheduled appointment time they showed up but it took about another 30 to get the truck and paperwork sorted and have people actually start moving things around. I was getting pretty anxious by this point because I scheduled an early move specifically because I had plans that evening.
I was told 3 movers would have to be sent (at an additional charge) because there were 3 people in the apartment (even though it was a 2 bedroom). Ok, fine. But for the majority of the time only 1 or sometimes 2 men were actually working. For about half of the move, 2 of them sat downstairs in the truck while the other (smallest guy) loaded and unloaded boxes into the elevator. The guys downstairs didn’t help the 1 guy with unloading, and they let the boxes sit on the sidewalk rather than filling the truck. It got to the point where my roommates and I started moving our stuff out of the apartment and next to the elevator and even loading/​unloading the elevator because it was taking FOREVER. There were no hand trucks or dollies to move multiple boxes. Once everything was downstairs, then they started filling the truck. We did not have a lot of stuff. The truck was about ¹⁄₃ full if that.
The new place was a 15 minute drive for us on the freeway. After 30 minutes we called asking where they were and they said they were almost there. They hadn’t mentioned taking a lunch break or anything, and actually left before we did. Took about another 15 minutes for them to actually find the place. By this point it had been about 4 hours, and I was expecting it to take 3 total. Again, one guy did the loading/​unloading of the elevator, although the other 2 were unloading the truck. Once everything was off the truck we told them to leave rather than have them move boxes one at a time for another hour.
When I called for the appointment I was quoted a price for 3 hours. I was unaware that it’s apparently standard practice to charge for 2x the number of hours, and to double the mileage. Maybe everyone else knows this, but this was my first time hiring movers and I was shocked to learn that the moving expense was double what I had planned. My roommate — who is passive — paid them and didn’t feel up to disputing the fact that we were charged for the time they were late in arriving and the time wasted driving to the new apartment (which I would have done).
I had assumed they scheduled another move that day (since I was given the option of an early or late move) but they must not have had another because there was absolutely no urgency. I got the feeling they were dragging out the move intentionally because that was their only gig for the day, which wasn’t really fair to us, who paid by the hour, and stated that we had plans in the later part of the afternoon.

I took a chance of them based on the overall good reviews, but, what sold me was when I called on the phone, the person was prompt and accomodating and it was easy to make the decision. Sure enough, next day they showed up pretty much on time, it was a crew of three with Mike in charge, they had an excellent attitude and worked very well. i will use them again wih my next move, they were very professional and friendly. Thank you guys!

My roommate and I were moving out of our apartment to a new place. My dad hit up this company because he saw the sweet offer they have here on Unilocal.At first we were told that they were all booked for the day we were planning on moving out, but after some talk they squeezed us in for their last move of the day.
Moving day came and 3 movers (Tom, Mike, and Greg) showed up when we were only expected 2. I got to give these guys props. They had to deal with narrow hallways, tricky stairs, and even a spiral staircase. They were pretty chill and got the job done. I definitely recommend them if you need to move.
Thanks guys!

Selected this moving company for our move across town in April. They were responsive on the phone and with confirming the appointment, The move was long. and their two trucks packed.
The movers were relatively on-​time and worked from 9:30 am to 10:00 pm. At the end of the evening in the unloading, we discovered a piece of antique furniture was destroyed during the move. It was between $ 600 – 800 piece of furniture and pretty much unrepairable.
When I called the moving company to discuss some type of compensation, they offered me $ 30 because we only signed for their basic insurance. She then explained that in my total bill I received 15% off and was given $ 30 in free boxes.
1 — The 15% off was a quoted price during my initial call when I mentioned I found them on Unilocal.
2 — I never asked for free boxes. I asked if they had extra packing boxes and they did. I offered to pay for them and one of the movers stated, «no worries. no charge.»
What does #1 and #2 have to do with my broken antique furniture? Finally, after reiterating my unhappiness for another 5 minutes, I was again offered a check for $ 30. At that time, I informed M&J Moving Company that if it were my company and if they had a broken piece of furniture, basic insurance policy or not, I would make sure that the customer was appropriately compensated for their loss. Honestly, I never expected to get full value, but $ 30 was insulting. They could have paid for at least half its worth.
I’ve seen better customer service at a Red Box Video Dispenser. I am not a happy camper.

When we had to move last month, I was trying to decide whom we should use to move our furniture, and then I remembered about M&J and that we had such a great experience the previous 2 times that I figured that we should use them again. Not only did they show up on time, they got our stuff moved in less than 2 hours and the price was perfect. I was lucky to have the same friendly guys move us this time as they did the first time. I would highly recommend using M&J, you won’t regret it!

Do not trust this company with your move. I had a very simple job; pick up one couch and a rolled up carpet from a home in San Jose and drive it to Daly City. They simply would not give me a written price quote. The email address on their website is incorrect, their fax machines don’t work, their moving form is so outdated it’s funny. I have been ripped off by a moving company in the past and this company seems like they would do the same. I was given one quote… then was called back saying the job would cost even more. They say they aren’t charging for fuel but charge double for driving time? Don’t waste your time here.

I needed to move furniture out of storage, and after looking at Unilocal reviews, I decided to go with a smaller local moving company. I was very pleased with the customized service and attention to details. From the initial call to set up the move to the full assembly of furniture into my new space – they were superb! The prices were reasonable and fair, and the movers were so nice. I hate moving and the stress associated with it, but they made it as easy as possible/

A Great experience overall from M&J:
+ On the admin side, Jen was responsive via phone and email for requests for insurance and paperwork
+ Arrived On time
+ Nothing Broken /​Missing
+ Movers were very polite and careful
+ Big truck had lots of padding and equipment.
— Moved a 1BR size place in 5 hrs from Mountain View to San Francisco with 3 guys (a little slow)
Overall these guys met my expectations and did a great job.

Where do I start? I move quite a bit for work; safe to say I’ve had mixed experiences with movers. These guys are the best! Mike and his team were extremely hard working, FAST, and professional. They made a very stressful move seem effortless for us. The price came in far less than we anticipated. Mike and crew arrived at the first of our two pickup locations exactly on time. First impression was awesome. Beautiful new truck, Friendly professional staff, and clear explanation of the process. They immediately sized up the job and started working and I mean fast! They instantly lowered my stress level. I have never in 9+ moves been so pleased with a mover. Every time I have moved something was destroyed. This is the first move where everything arrived as it was to begin with. In closing, if you don’t hire these guys you are crazy. If you think they are not the best you are nuts or haven’t ever had a moving company move you. I haven’t the foggiest idea why they don’t have a perfect 5 star rating. I just want to say thank you M&J’s you guys are solid gold.

I must say this guy (Mike) is one hard working guy, polite, courteous and above all straight forward and honest. No hidden fees or surprises after the promise job. I certainly highly recommend his service and just see for yourself he offers one of the most competitive rate for movers here in the Bay Area. I would not hesitate nor would look any further to hire anyone as a mover again once my least end in a year. Thanks again Mike and to the rest of your staff. Great job very professional and friendly.

I’m pretty conservative normally in a sense i would ask friends and family to help me with my move and save some money. But due to the fact that I only had one day as opposed to the whole weekend I decided to look for a moving company. Mike was highly recommended by a close friend of mine, where he said «mike hooked me up». I wasn’t sure what hooked up meant and how it would apply in my case but after the whole experience i understand what my friend meant. Keep in mind again i never used a moving company before, but after this experience i will definitely call them again for my next move. what would have taken a whole weekend, it took mike and his partner just 4 hours. all my furniture was set and placed without instructions, i’m not too interior design savvy but i kept my furniture in the same spots that they had arranged. My place looks nice. I was worried there might be some scratches on the furniture because the move was done in a short time frame, but there wasn’t so i was happy. When it was time to take care of the bill i was somewhat nervous i was hoping there wouldn’t be any unexpected charges etc… man it was 150 dollars less than agreed. Mike could have easily charged me the estimated price, but he said the move was relatively easy so it would only cost XXX. If Unilocal would allow me to give an extra star i would, and i am here 6 stars, 5 for the great service, one extra for the professionalism and honesty.
Thanks again
all goes well i’ll be calling them again very soon.

CANNOT RECOMMEND — BAD EXPERIENCE
I consider myself a bit of an expert in moving as I have moved 6 times in 6 years. I knew what to expect. This move was by far, the worst. It normally takes 4.5 — 5 hrs to do the move. This time around, it took 7 hrs. It took me 8 hrs to move 80 miles away so it baffles me why it would take 7hrs to move 25 miles away. Yes, I had stairs at the old residence but I had the same amount of stairs at another residence as well, and same amount of stuff. They left the dollies at the old place so we could not use them to unload — that contributed to extra time. I was also asked if I could drive them back to retrieve them. Didn’t seem right to ask the client to do that when it’s not the client’s error and the client had no plans to go back to the old place. Two items were broken, one damaged. I have never had anything broken in the last 6 moves. Every moving company had shrink wrapped my futon and chair. That was not done, even when I made the request. I left for 25 mins to pick up lunch for them — I was told they’re half hour from being finished. When I came back, one item was moved. I saw one of them karate-​kicking the other one at one point — gave an unprofessional impression, especially when it took 4.5 hrs to load up a small 2 bdrm place with no appliances.
I called the company after the move and shared my experience. I also wrote a letter, asking for an adjustment on the charges, as items were broken and this move should have been 6 hrs at the most. I did not receive a reply. I honestly cannot recommend them to anyone. One of the movers even admitted that everything went wrong that day. I was later told that he was one of the owners. Well, if that’s the case, wouldn’t that be important to make it right for your customer? If I refer them to my clients and they get this kind of an experience, I will never hear the end of it. This was all very unfortunate.

DISASTER!
3 broken pieces of furniture and 9 hours to complete a move from a single bedroom place, with not a whole lot of stuff. 3 big guys. Distance to the new place was hardly 15 miles. The bill was well over a one grand!
They weren’t even honest they had me sign a paper that said the move cost would not exceed a certain amount, but when they finished off the move, they said that original paper is no longer valid and had me a sign another one that didn’t have that condition. This is pure manipulation. We were so exhausted by the end of the day, I didn’t look into the nuance. Although, I asked them to discount for the broken pieces of furniture, which they did by weight — which means it’s not a whole lot. But still I paid close to $ 1000.
Read through this stuff to make sure you don’t do the same mistake we did hiring these guys!
I read reviews here on Unilocal and felt confident about a not-​so-​well-​known company (Not that it matters whether you hire a known company or not). Out of the few companies I called, these guys were the only ones who confirmed availability right away, and so I thought what the heck. I declined others who called me back. BIG MISTAKE.
When I called M & J I told them I found them on Unilocal,they said they have a special package for approx $ 80 to have 2 guys help move. I asked them to send 3 guys because I wanted the move to be as quick as possible, as we have 2 toddlers to take care of. I insisted on this very much.
The day went somewhat like this:
They came in and took 20 minutes to finish the paperwork, after which they started getting things out reasonably quick for about 30 minutes. So we thought things are moving along fine, and we started doing our stuff, trusting them to move along fast. One of the guys seemed like a rookie, these guys must have included him as a last minute addition. Clearly, he didn’t seem like he had a lot of experience moving, all throughout the move I have seen him trip, fall and generally lose control. One of the guys dropped a mattress from second floor balcony down expecting the rookie guy to catch, but he was looking for other guy to help him, so he didn’t even bother trying. The mattress was on the floor in the courtyard! What kind of carefulness is that? For a while I didn’t see anything move, so I went on to check, they were having a smoke inside the building. WRONG. (not that it matters they take a break, but it certainly wasn’t being accounted for in the time they billed me!). I noticed how they were loading the stuff, it was an absolute mess. They weren’t thinking how to put stuff in their truck in a manner that optimizes space, it was haphazard. As they didn’t plan it well, some of the furniture had to be wiggled in. In doing so, the rookie guy, weighing about 300lbs, tripped and fell on our bed headboard, and it just gave in. Mistakes happen, but come on!
They took an hour break for lunch, then they came to the new place to unload. They took their sweet time to bring one item at a time. They weren’t efficiently using the trolleys or carts or anything that speeds things up. The rookie was primarily folding the blankets rather than help move anything. When I insisted, he started carrying most lightest of things. We gave up and started picking things up ourselves.
After a long day, when I asked them to come finish off the paperwork as I need to go pick up my kids, they took a long 30 minutes to finish off folding the blankets which the rookie started for almost 2 hours already.
This was the worst move ever. We heard horror stories about the movers/​moves, however we never experienced one.
Avoid them!

«M» = Mike. He’s the owner, driver, coordinator, et al. He and his team did a fantastic job moving my family and our TONS of furniture. The truck was new and clean, they had lots of blankets and two-​wheelers, were VERY kind and courteous and helped make our move as painless as possible. While they are a small company, I thought that they were more professional, careful and prepared than big companies I’ve used in the past. Bonus points that they showed up exactly on time. Double bonus for not breaking anything.

What was I thinking when I chose to move into my new place on the last weekend of the month? I honestly didn’t think it would be an issue to find movers, but I was wrong. One hour on the phone, fifteen calls to movers and fifteen rejections, the light bulb in my head went off.
I remembered reading my cousin Juv C.‘s review for M&J’s Moving Company. I gave M&J’s a call and what do you know? They were available on my move date! Mike was very friendly on the phone and in person and he was so easy to work with.
Fast forward to moving day and Mike and his partner show up and get to work. Mike covered all the paperwork, insurance and stuff like that while his partner starting moving boxes downstairs. I felt bad because we had a bunch of smaller stuff that should have been packed into big boxes, but they didn’t complain once. Door to door, the move was 5 hours and they even gave us a 15% discount on top of their already low price. When I handed Mike an envelope with a generous tip, he refused, but I told him that they earned it and they deserved it. He took the tip with a smile and thanked me generously.
I’d definitely recommend M&J’s Moving Company. Efficient, friendly, affordable, honest and hardworking. everything you could ask for in a moving company.

LIFESAVERS! Thats what M&J are. I didnt know until the day of that i would be moving that exact day. I called around to a couple well-​known moving companies and they were all booked with no availability. My dad gave me the number for M&J — a husband & wife business (too cute). I called them right up, spoke with Mike, and he told me he could fit me in that evening as his last move. Sa-​weet!
Mike and his partner had me packed up and moved into my new place in about 2 hours, including driving time. His partner was like superman, a fellow just a little taller than me, carrying every piece of furniture but my mattress and every box up 3 flights of stairs. Yeah, i was amazed.
Fast, efficient, friendly, professional and so humble they wouldnt even accept my tip. I had to tell him id be upset if he didnt in order for him to finally break and take it. M&J were definitely my hero this night. Ive never had such a easy breezy moving experience.
Thats whats up.