Frischs Big Boy

Love the food but after finding hair in my food on two separate occasions I can’t eat here anymore. Definitely not the cleanest place, nor the most professional staff.

The food at this location is freshly served, very quick, and always hot. I really enjoy coming here because the food is always top notch.
However, today a hostess Paulann was completely disrespectful to a fellow hostess. The hostess was trying to seat us, and Paulann interrupted her and embarrassed her in front of our family. The poor young hostess was trying her best and in the middle of serving us, Paulann butted in and practically pushed her aside and rudely spoke above her. What’s more, Paulann seated us, and she was absolutely rude and without any smile or welcoming attitude. The original hostess was welcoming and warm. Why Frisch would hire and have such a rude person such as Paulann who would embarrass and rudely interrupt a fellow employee is beyond me. I had to explain to my children why her behavior was unacceptable and why the original hostess was right to be angry.
Very very embarrassing and awkward!

Given that there are so many locations of this same franchise in a near by area, there is little point in going to this one. While the food is usually not below the franchise standards, the cleanliness and quality of service is miserable. They do not even clean the floor half the time. Also checking out at this location is often an ordeal, taking far longer than need be. In short just drive down to 5^th street or go to 3L locations instead.

SERVICE!!! Horrible FOOD!!! Terrible. I wanted have a great lunch with my daughter KRI and her cheerleading group of thirty. So we get there at noon. Place is not busy. We get served by Tiffany first of all She thinks she wanted to wait on everyone, which is next to impossible. We get waited on first and get our food LAST!!! It took 1−½ too wait on our food. My girlfriend and I ordered Salad bar. We’re done with our salad before our drinks come. I have to get up and ask another waitress for our drink we ordered and hour ago. Kri finally got salad… Looked nasty, oh our salad bar was horrid, meaning everything on the salad bar was old and nasty. Fruit was rotten. Catherine, Kri’s friend did not even get her lunch. After all that we get our bill. She puts a xtra drink on our bill. I Did Not want too even come here, because in knew food usually SUX!!! at Frischs. I will NEVER come here again… aaaaarrrrggggg!!!X-(…

The weekend breakfast bar (open until 1pm) is pretty good and is the only reason I can think of to eat here. I enjoyed biscuits and gravy, sausage, pancakes, French toast, and some very good potatoes.
Upon checkout, we found ourselves in the middle of a line that at last count was 15 people long (yes, really– we extended into the dining area). Despite there being 3 cash registers there was only 1 employee there. That made for a frustrating end to our otherwise pleasant breakfast.
On other occasions I’ve eaten their chicken strips and cheeseburgers. Both are over priced, but good.
My favorite part is the small ice cubes that are similar to Long John Silver’s.

Yum, but sometimes blah.

We had lunch today with group of 8. If you have ever been to a Big Boy this is a stretch for them to round up that many tables during a very busy lunch hour, but they managed to do it. The service was great and the food came quickly. Keep in mind that his is Frisch’s so the menu to me looks the same as it did 20 years ago and probably is, but if it is they win for being consistent. There were no complaints from anyone at our table and several people had been there before and wanted to go back so they are winning with these folks, plus many more since the place was packed. I am still not sold on the places that make you pay as you leave, but what the heck, it did not keep me from going there. Someone else did a review and mentioned that they Ital Spag was not good and I have to tell you that I saw the pic of it on the memu and if it tasted like the picture then I would have to agree even without eating it. Maybe a better picture will produce better food (ha).

I went through the drive thru today for lunch and it was horrible!!! I was craving some of their vegetable soup and what I got were some vegetables that clearly hadn’t been cooked long enough, (like eating raw veggies) were not even edible!!! I had to throw it away. I also got the Italian spaghetti and it was just cut up tomatoes with some marinara, all and all it was disgusting and I will not go back!!!