Tint & Detail Pros

Always had a great experience. I have brought 1 Prius and 3 Mercedes here for tinting within the last 2 years (I change my cars out frequently) and they’ve always done a great job. Very reasonably priced and comes with a lifetime warranty. Obviously, I will be a returning customer!

I looked at the prior review and figured that this place would know what they’re doing since they received 4 stars… from my experience, that was way too generous.
5 star Mr. Tint was booked up and me being impatient I decided to give these guys a call. Octavio answered the phone and said he would be able to fit me in although there was 1 car ahead of me. I went in expecting a wait because there was this car, but I expected it and it was not an issue. They eventually finished the other car and began working on mine. Every seemed to go well, but they did not tint the rear most window in my 2012 Prius because it came with some privacy glass from the factory. I requested that it be tinted so that all the cars would look uniform. They tinted it, and I was on my way.
The car sat overnight and the next morning I went out to look at it, to my horror every single pane of glass had dust trapped between the film and the glass. This was not moisture or air bubbles that would go away with time, this was dust that would be permanently trapped and visible. Needless to say, this was quite upsetting so I looked at their work a little closer, what I found was simply ridiculous.
Apparently, Octavio had cut the rear most piece of tint a little too small so that it did not cover the full opening of the glass. Instead of scraping the piece of tint and starting anew, they felt that it would be better to cover up the faulty work by literally using a magic marker, sharpie, or some kind of paint to paint over the area that they did not cover. They honestly thought that it would be okay to cover my rear window with a marker or paint without asking me if it was okay for them to «tint» my car in this fashion.
Upset, I went back to the shop the next day to give them an opportunity to make it right, essentially to give them the opportunity to remove the paint, do it correctly, and to address all the issues I had with all the other windows. When I pulled up to the shop around 11:30, Octavio was out and an individual who Octavio indicated was his nephew told me that I would need to come back when Octavio was around. The nephew told me that Octavio would be back in about an hour, so I simply told them that I would wait for him to return.
Perhaps they did not want me waiting there and possible allowing other customers to see the work that they performed on my car, so immediately after indicating that I would wait, they had me pull my car into the shop and they began to repair the botched job they did in the rear by removing the film and the paint and finding a new scrap piece of film that would cover the area. (Yes, they didn’t even want to use new film and spent 15 – 20 minutes sorting through discards from other vehicles for a piece that would fit.
The film was replaced, but I was still able to see dust trapped in between it and the glass. The Nephew did not want to address the other issues I had with their work so I sat back down and again waited for Octavio to return to the shop.
When Octavio returned, I told him how disappointed I was in their work especially since I shook his hand believing that he treated me as a respected customer the day before. Octavio attempted to justify the use of paint indicating that it was a very small area and that I was not able to tell… but I was and the painted areas measured 5 mm in height and about 3 inches in length each. Octavio was caught, and there was nothing good to say once he knew that now knew what they were chuckling about while they worked on the back of my car.
After I showed Octavio the amount of trapped dust in all my windows, he decided that he would not be able to redo the work to my satisfaction because I expected a professional job. Octavio believed that a tint job with absolutely no imperfections does not exist. Octavio suggested that he could tint my car 50 times and not once would he ever be able to perfectly lay a film of tint on a window. Octavio told me that he has been tinting windows for 20 years and no one in the industry would be able to do so either
I have had many cars in my 30 years and this is the first time a tinter has ever suggested that bad work is acceptable because it is common. It is sad and disappointing that he feels this way about his craft and I will never return nor would I ever recommend anyone take their vehicle to a shop with this kind of mentality. I gave Octavio the option of making it right and fixing the work but he elected to remove the tint entirely and issue a refund.
If you’re not picky about having dust trapped in the middle of the glass where it is clearly visible each time you look out the window, then this shop will serve you just fine. If you want a professional who takes pride in their work and seeks to chase perfection as close as possible when working on someone’s vehicle, find someone else!

Quick and easy. No waiting room though so be prepared to sit outside or get a ride if you don’t want to wait around. The phone number for the business is actually the owner’s mobile phone (talk about direct access). Because there’s so much competition, prices here are low and at times, negotiable.
Their location is a little tricky as it is located within a car wash. Just drive up to the lane with all of the vacuums and you’ll see their store front. There are two bays but no adjacent spots place to wait and park if the bays are occupied.
My GF bought a groupon to have my windows tinted at another location, but it was only for the rear five windows. Yes, a bit confusing but just so you know, if you own a 4-​door car, then you have 7 windows (those little windows in the back that don’t roll down count as windows).
I asked a friend who lives in Riverside for a recommendation and he suggested Tint & Detail to have my front windows done. 40 minutes, and $ 50 later I’m as pleased as can be. I’ll be referring everyone I know that lives in the area to this business.
They do a good job…