Fast Water Heater Company

Daryl W was great. Super easy to work with, got the job done quickly and efficiently all with kindness and a smile. Great!

Fast Reliable Service and friendly staff too! The Technician Rex O, answered all my questions and given me some advice and tips on taking care of my water heater. He replaced the broken part, the thermal assembly and tested and it’s good to go!
Thanks Rex O for the great service.

Warren was awesome to work with me to get the right water heater to replace an old one that my Mom had for over 30 years. He and his partner did a great job. I would command highly.

‘Think — Fast” is the motto for this Home Depot picked contractor. When our water was merely tepid one day I checked Sears, Lowe’s, Just Water Heaters and settled on Home Depot as I like their features, warranty and price. The service quoted an estimate of $ 1440 and warned code upgrades could drive up the cost. I asked if waiting for a weekday would save some money and was told all days are the same. Their installer Daryl called as promised the next day at 9 to say he was 30 – 45 mins out. Work was completed in under 3 hours and done neatly and cleanly. I wish $ 500 in upgrades weren’t needed, but the cooper grounding, vent shield, drip pan, etc… added up quickly.

We had problems with our water heater (old tank) and needs replacement. We ordered a new tank and Daryl W. took it the extra mile. He was very professional and very friendly. He’s job of installing the new heater, putting every single thing to make it up to code. It looked very nice after the whole work, it was clean and you can tell that he’s been doing it for a long time now. I would recommend him to anyone who needs such repair. Good asset to his company.

Bryan was a great professional. Quick, clean, on time. Brought my unit up to code. Thank you

Trevor was friendly and professional. He worked fast and neat, and explained everything to me. I felt confident I was in good hands and he knew what he was doing.

warren h was great. he did the work in under 2 hrs and was very helpful and courteous. good over all experience.

Trevor was cool. Efficient, fast. Polite and with a sense of humor. Luckily my house wasn’t flooded by a broken water heater, just preventing what could become a disaster as my heater was from 1989! A weird size, too, in a weird location. He was able to do it without drama.

Fast Water Heater is a company that one should stay away, one employee was excellent,
Rex O, honest and hardworking. otherwise my experience has been a disaster with the
County Inspector coming out three times! and of course Fast Water Heater trying to
charge for even their MISTAKES!!! What rip-​off company… Home Deport should WAKE UP!

Trevor is awesome. He got here on time, worked pretty fast and finally gave our hot water back. After contacting several plumbers and not been able to get hold of them or even getting a phone call back, We finally called Fast Water Heater Company and they sent us Trevor C. You do not have to go thru the same frustrated situation, Trevor C. Will take care of you!!! THANKS!!!

Needed service on our water heater. Called and they promptly scheduled the appointment. Rex O. called before he showed up. He listened to our issue, told us what he would do to fix it.
He was very pleasant, explained what he had done, demonstrated that the fix worked. Tidied the work area before he left. As good as one could hope for.

I would stay clear of this business I was told to install a 38 gallon water heater would cost 1,400 but if I would have purchased the heater from them and not home dep. they could bypass the codes this seamed like a big rip off.

Jeff A. did a great job. I travelled from out of town to do some work on a rental property and Jeff was flexible to accommodate my tight schedule. He called when he said he would and showed up when he said he would. His work was clean and efficient and he kept me informed of what he was doing in advance and throughout the job. Will definitely use these guys again when I need more work done.

Trevor did a great job showing up professional and courteous. He made special attention to answer my questions and ensure the job was done right. I’ve had some problems with the water heater though Fast Water Heater was quick to correct the issues.

Needed a new thermocoupler per PG&E tech.
Fast Water Heater Co. came out around 2:45 PM and changed it pronto.
Highly recommend them.

It’s not every day I get a replacement water heater put in — but these guys were super helpful, arrived within a couple of hours of my call, and helped walk me through concerns about the process, equipment, etc. Trevor did a great job getting my old gear out and putting the new gear in and making sure everything was to spec. He had the job done quickly (not too quickly — so I feel like it’s done correctly). Nice work. I didn’t even have to go a day without hot water :). Cheers!

Fast Water Heater Company was quick to respond to my request for a hot water heater replacement the week between holidays after mine suddenly failed, flooding my garage. The technician, Trevor C. was friendly, efficient and very helpful answering all of my questions. He went the extra mile and redirected the drain pipe, drilling a hole in my garage wall so that it would never flood my garage floor again.
For those of us with water softeners, Rheem is the way to go as they now have a unit that swirls the water at the bottom to eliminate corrosion which is the main cause of the break down/​rusting at bottom of hot water heaters.

Went to Home Depot on Thursday ¹²⁄₁₇ to purchase a 50 gallon water heater for a rental home I just purchased and do not live at. I asked about their install and they refer customers to Fast Water Heater Company and would have somebody call me in 24 – 48 hours.
¹²⁄₁₉ — at 9:12am this morning Brian called and said he could schedule me for today between 11a-​5p. A technician would call me when they are 30 minutes away. I asked if I could let the technician in and come back and he said for safety reasons somebody 18yr or older needs to be there the whole time. The install could take 2 – 5 hours depending on code work.
3:01pm — I get a voicemail from Daryl, «Hey Nicole this is Daryl with Faster Water heater Company, just giving you a call I am heading your way. I am about 15 – 20 minutes away. Thank you» So I go pick up my babysitter whom I have had on stand by all day and I arrive at the house at 3:20pm. There is a business card on the door that says 3:20pm and nobody to be found. I called back the telephone number that this technician called my cell phone. NO ANSWER. (I’m thinking. If you were just here as your card says 320 and it is 320 now I should be able to get a hold of him) I call the 1−800−844−6532 (that is on the business card) and talk to customer service (sorry I’m so frustrated at this point I didn’t get a name). I explained to her that I am at the residence within the time frame the technician said and he has already come and gone. She put me on a long hold. She came back on and said, sorry we have tried to call the technician and he isn’t answering his phone. (I’m thinking… really, what a great employee you have). SO I call Home Depot. They call the company and get the same response I did. NO ANSWER. Now I’m really pist. I’m paying a babysitter for what??? For this HORRIBLE customer service. They (Home Depot) apologized. I asked if they had another company and they said no. He asked me to please come in a talk to management next week about what happened and referred me to the Redbeacon website.
Now, being raised in a family of different trades it is COMMON SENSE and a courtesy that if you show up for an appointment and if the customer is not there you either wait 5 – 10 minutes or call. In this case NEITHER of those things were done.
I have a feeling this technician didn’t want to work today as he had no intention of trying to complete this job or get a hold of me. And he’s lack of answering his phone for the company he works for even backs this up!

Jon arrived promptly on time, and was pleasant to talk to. He worked efficiently and professionally. I will recommend him to anyone! Thanks Jon!

The team was swamped, but they came the next day within 24 hours. Warren, the technician, diagnosed the faulty thermocoupler and replaced the part within an hour as well as did some valve work to ensure we didn’t have to have the heater serviced again in a year. Courteous, efficient, and not too expensive. Definitely recommended.

Trevor did a great, professional job replacing our water heater.
Unfortunately, when he first came out, he discovered that the location of our heater required a shorter heater and a second technician in order to perform the installation, which meant he was unable to complete the installation that day.
It would have been helpful if the office could have checked those details at the time we scheduled the repair.
Trevor called the office to ensure we had the repair scheduled for the next day, and when he returned worked late (after dark) to complete the installation.

Excellent service! When our cheapie GE water heater stopped working (due to a Frankenstein install job 4 years ago when we moved in), my husband tried to fix the problem with no success. We had RotoRooter come in late Friday night and they charged us $ 275 just to tell us we needed a new water heater. LAME!
Anyways, my husband and I decided to call Home Depot and they sent someone from Fast Water Heater Co to remove our old water heater and install a new one. We were given an 8am-​2pm time slot on a Monday. Rey cam in at 11:30am and was done by 1pm! Pretty fast for a one-​guy operation. He was professional and respectful. I’ve had issues with servicemen treating me like an idiot just because I’m a female, but Rey wasn’t like that at all: thorough and great overall!
I’d highly recommend him and Fast Water Heater Co for any job if price and speed are what matter to you!