Jack in The Box

I came here for breakfast in Sunday in the Drive-​Thru and received poor customer service. The person did not take my order for over 5 minutes at the speaker box and told me to wait until he was ready when I said «hello?». After I ordered I pulled up to the window and the cashier assisted 3 people in the store before coming to charge me. I had to turn off my car because of how long I waited. Very disappointing.

Do not eat here!!! Made the mistake of going through the drive thru right before closing time Erin the totally inept drive thru girl thought it was funny to destroy my food with her terrible bagging skills and I’m having my burger tested by the health department in the morning due to the overwhelming taste of sanitizer so the kitchen was in on the fun… I get it you hate your job but my kids ate that food too and that’s unacceptable! I have never tried to get anyone fired for poor service before today but as I sit here with a terrible taste in my mouth debating whether to call poison control or go to the E.R. this feels more criminal negligence instead of just stupidity… beware this «restaurant» (and I use the term loosely) the kids who work here just don’t have any pride in there work and if they are willing to undercook and tamper with my food your next… wish I could give it zero stars with a and cross bones!!! You have been warned

Anywhere else would be better! This place is terrible. If you like hand sanitizer/​spit on your food, this is for you. If there is an emo girl, ‘Erin’ working then just keep driving through.
She was finished taking my order after the first item, if I weren’t a man, I would go back and wait for her in the parking lot. You don’t mess with people’s food! Maybe something bad will happen to her and I’ll dance on her grave.
Careful how many items off the menu you order or risk getting your food literally thrown in the bag, uncooked, wrong, flattened or worse, hand sanitizer or spit! These people are bums, and need to be fired.
An attitude riddled ‘Is that it’ after every item. Food made wrong. Ask for no catchup, got extra. No tommato, how about extra. Cheddar wedges, how about undercooked and thrown in the bag upside-​down. A flattened chicken club, like FLAT, as try to find where the bread is, ¹⁄₈ inch thick FLAT. Bunch of bums!
The night crew obviously thinks they should get paid regardless if they work or not. ‘Is that it!?’ after every item, makes you not wanna order. I’m sorry that you are put out having to do your job Erin. If you don’t like the job quit. Have some pride in what you do. Giving customers attitude because you are having a bad day should leave you unpaid and jobless.
I’m gonna keep calling corporate until not one of these people are still working at this location. I’m sending the health department in as well, and anyone else whom will listen.
Edit: Didn’t get what I wanted, first issue was they were out of rice. No teriyaki bowl to be had. Out of rice, translated ‘I don’t want to make that’.

Lies lies lies… False advertising too! They claim to close at midnight and they closed at 11:55 when we were at the door. They «currently don’t serve salads, blazing chicken meals, sourdough bread because they are cleaning the machines»… Eric was the manager on duty and I don’t appreciate lies and dishonesty. We will not return to this location.

Worst fast food in the history of man kind. Not a single semi smart employee. Horrible management. I’ve been to this place a few times and the first time they were out of tacos! Out of tacos? That’s what you are known for. Second time went for a breakfast burrito. No tortillas. Why does this place have a restricted menu due to not ordering what they need.

Friendly Staff & Quick Service.
Have eaten at Jacks for years! All over the country–
I know: «bad, but so good».
Sometimes I just crave those tacos!
I also like the fact that it’s cheap when I don’t have a lot of cash and it’s fast when I’m in a hurry. «Guess that’s why they call it fast food»
It’s brilliant they serve whatever you want whenever you want it!
FYI: they still carry their «Secret Sauce» you have to ask for it & it comes in packets. It’s so good, reminds me of my childhood when it came on the Cheeseburger. Great even now on any one of their burgers!
This location is difficult to get in and out of at times, but much better than the location to get in and out of on Esplanade & Broadway–

This is a Chico fast food restaurant that has a late-​night drive-​thru, so I do go here from time to time. I like that I can get a Teriyaki chicken bowl with rice and veggies at a fast food restaurant (love the egg roll, too). I also like that I can get a breakfast item any time of day (all Jack’s do this). I must admit that I do indulge in the greasy tacos (2 for $ 1) sometimes too, but hey — nobody’s perfect.
Overall, this location is quick and gets my order correct 9 times out of 10. However — they do have a couple of downsides that I will point out:
One — they always ask you if you want to order the newest thing on the menu (all Jack’s do this, too). I feel like this is rude and it just ticks me off every time. Stop doing this! Also, when I finish ordering and say, «that’s it», don’t ask me if I want something else («a drink with that?»).
[Minus one star]
Two — Drive-​thru design. There is an insane turn you have to make and every time I maneuver it, I feel like I am going to hit something. Also, there is very poor visibility on Esplanade when you pull out. I can’t believe the city signed off on this terrible design.
[Minus another star]
I will keep going here because it is close to my house, open late and my order is done right, but I sure wish they would fix these shortcomings.

I admit it. I like fast food. Its bad and I know it.
I had to comment on this particular JB for one reason. I’ve been going there for years and getting my afternoon diet coke. No problems, No hassles. At least not until a couple of months ago when management, in their infinite wisdom decided that they wanted to quiz customers about their orders at the drive up lane.
I don’t know about you but I don’t like taking tests when I’m giving somebody business. I particularly don’t like having to be trained to read some company’s bizarre abbreviations to do the test.
So I’ve stopped shopping here. On my last visit, I asked the manager about it and the response I got was «The owner says to just do it because the customers will eventually just give up and do it.»
Sorry. I get to vote on this with my pocket book and you just lost.