Ralph’s Heating & Air Conditioning

Excellent Service ! I called Ralph’s Heating & Air Conditioning today to repair my furnace. They came out right away. They trouble shooted the problem right away and fixed it promptly. They showed me were the issue was and how they will fix it. The cost was very reasonable and the best of the 3 quotes I had gotten. Thank you Ralph’s my furnace is running great and I am safe and warm ! Outstanding Service. I highly recommend Ralph’s for the best skilled technicians who are reliable and the best price out there.

I met a service man in my home parking lot. He was about to leave after finishing service for my next door. I approached him sitting inside service van and asked if he could see my heating furnace that seemed to be repaired.
He said he would charge $ 120.00 for trip charge. $ 120.00 TRIP CHARGE? What the heck? Trip charge is trip charge for coming to caller. He was about to charge $ 120.00 for tripping from in front of my home to inside, around 20 feet. Obviously, bad business!
I imagined how much this business would rip off people. This business deserves no star at all.

5 stars, On a very cold Sunday after in Jan 2013 we called after the furnance refused to turn back on after I changed the furnace filter. The filter placement is in a difficult spot and I knew something might have gotten torn up as I did my job.
My wife called, and the operator said we would be called back in 10 min. A man called within 5 or 10 minutes, and walked me through a check of things, like checking the furnace door switch, thermostat, etc to avoid having to come out and incur a $ 169 minimum charge, in case it was just turning off or on a switch.
I made the decision to have him come out, he found a wire I did not see that became disconnected, and fixed it. Total Charge about $ 205. He also showed us how we no longer needed to do the difficult torsion inducing filter placement that caused this problem. He pointed out that the return register on the living woom wall had a direct sheet metal box connection to the furnance blower where could we can put the filter-​so much easier!
Repairman was courteous, went right to work, and I felt comfortable having him in our home-​something I never know in advance.
Id guess if this was not a Sunday but rather a weekday the rate would have been less, but given the circumstances, prompt resolution, good guy showing up and no bs upselling, I say well worth it.