New World Auto Repair

It’s now 7 years since my initial review, and New World has been working on my cars the whole time. The service remains exceptional — yesterday, Mr. Young came to my house to put in a new battery (I live nearby, I can’t imagine he’d do this for everyone). This is a great business.

Young Han has been my mechanic for over a decade, and has done a wonderful job on all my cars over the years. Prices are fair, work is done quickly but thoroughly and he has always come through for me. I can’t recommend him enough for anyone looking for a good, honest mechanic. By the way, he works on all makes of cars, not just imports.

Just got back from my second visit (two completely separate occasions and mechanical issues) and I really have had good experiences.
The price of his parts seemed pretty fair and his labor rates were very fair in my opinion. The turn around time was great considering the amount of work on this last visit and Mr Han called promptly to tell me what was going on and what he needed to do. He’s a really nice guy as well, and does his best to explain things. It’s kind of funny to look at a little pile of parts and think «so this this cost me $$$» but I’m glad that he shows me what was up. Even if I knew how to do the work it would have taken me three weekends. :)
I would certainly go there again.

I saw all the great reviews online, so I checked it out. Mr. Yung lived up to the expectations. He provided excellent work and at great prices… MUCH cheaper than at an auto dealer and with better work.
My car has 164,000 miles on it and I try to keep it maintained. Mr. Yung was also very up-​front and honest with me when I asked him if anything else needed to be done to the car. That

Took my beater to NW Auto and they did a great job! I was even more impressed with the prices.

Han & Rolley those guys are awesome any time something happens I’m straight there saying hey Han my cars messed up & they always fix it up good and at a decent price heck I’ve been going to these guys over a decade, they seen all mine & my families cars I would recommended them to anybody .any yeah if your a chatterbox you won’t get much talk but u will get your vehicle fixed and at a good price so stop on by, tell them Kenny sent you .lol…so Han & Rolley keep up the great work like you always have & you will always have my business guys. …

I’ve been going here for years and appreciate Mr. Young’s expertise and quick service.
As noted, the proprietor is not a native English speaker, but I’ve never had any miscommunication on technical or pricing matters needed to keep my 136K Honda rolling. You can still get written estimates, and if there is something complex he will usually point out the issues to you under the hood or while car is on the lift, and show you the damaged parts after maintenance.
In addition, I have been pleasantly surprised when repairs come out to be lower than estimated.
Last time I had work done there, it was late on a Friday afternoon, and he sent a mechanic out to try to start up my stranded car several blocks away. When it didn’t start, he arranged for a quick tow and stayed open to receive the vehicle and do a quick diagnosis.
I sent my partner here and she’s had nothing but pleasant experiences as well. Give New World Auto a chance for your next oil change or repair, they’re a great asset to the neighborhood!

I took my 13-​year-​old Toyota here for a brake estimate, based on the location (close to my house) and the great reviews (btw: the person who wrote the one negative review lives in California, so I wonder if they accidentally reviewed the wrong place). My first impression was: maybe I should have gone elsewhere. When I pulled my car into the big garage, no one seemed to notice. But when I emerged, an Asian gentleman greeted me by saying, «You need your brakes fixed?» (I had called earlier and said I would bring the car in).
He was a man of few words. He asked for the keys, got inside and drove it around the garage a bit. He opened the hood and poured brake fluid in, which the car drank thirstily. Then he and a colleague hoisted it up and proceeded to take all the tires off the car. I began to get worried that he was going to simply fix the car on the spot, without a word and without a quote. After some inspection, he whipped out a little notebook and scrawled down some figures, adding up to $ 360, which included replacing the front rotors and pads, the brake line (which was leaking brake fluid), and cleaning the rear rotors. When I questioned him about the front rotors (which I thought I’d had replaced fairly recently), he showed me how rusty they were. I also clearly saw the rusted-​out brake line leaking.
I was originally going to get a couple more estimates – but since my car was already raised in the air, sans tires, it just seemed easier to leave it with him. Plus, he seemed like a trustworthy, no-​nonsense guy. It was about 4:30 pm on a Wednesday – and he said it would be done by noon the next day. He had me write my phone number on his little notepad – and that was it. I walked away without my car and without any paperwork at all (but I kept the number $ 360 in my head).
He called me the next morning at 9:30 am to ask me if I wanted my front headlight replaced (he said he already replaced my rear right taillight, which was out – because I could get a ticket for that). I told him no. The front of my car had been damaged in a small rear-​ender accident – and I was going to have my insurance company pay for the body work for that separately. But I ended up calling him back and asking him how much it would be: he said $ 20 for the headlight and $ 9 for the taillight he had already replaced. I told him to go for it. By 10 am, the car was ready.
My bill was exactly $ 389, the original $ 360 estimate plus the two lights – no hidden taxes or extra labor taxes. The guy mentioned in his no-​nonsense yet humble way that he had put a lot of time into the headlight work – since the accident had left the light and fixture sort of hanging off the fender. The car looked great. All of the auto-​body repair places had quoted me about $ 900 to repair the costs of my accident – but this guy had greased my hood (so that it could open easily and stay closed securely) and fixed my headlights, so they looked almost normal – for really no fee. I might not even get the body work done now. He did not have to do this. When I told him I really appreciated his work, he just brushed it off (not a very emotional or personable guy).
I have so say, the brakes work exceptionally well (it’s only been one day, but) – even better than they did when the car was new (they were always a bit soft – even new; now they’re «harder.»).
Don’t expect a lot of coddling or long explanations (their English vocabulary is limited and the accent is tough to understand; I still have no idea what they say when they answer the phone. It’s not «Hello,» and It’s not «New World Auto.»). These are men of few words, but their work speaks for them. They do a great job – and they really are very kind. (When I realized I had left my sunglasses in my car, they lowered it for me with no complaint). They are quick and true to their quoted prices. They also went above and beyond for me, helping to fix a problem that I hadn’t even ask them to fix – without charging me extra for it. They seem interested in cars – and fixing them – not in bilking people out of money.
When I was leaving, I asked him if he had noticed that my gear shift was sticking (I had noticed it lately), and he said yes. I asked him how much it might cost to fix, and he said $ 250.00. I have no idea if that’s a fair price (I’ll ask around). But I was surprised and kinda glad that HE hadn’t brought it up to me as something else to fix on my car – and didn’t really seem to have any interest in whether I had him fix it or not. Maybe he’s going for reverse psychology: build trust by acting like he really doesn’t care if he gets your business, then doing a fantastic job once he does. Highly recommended!
One more note: Their sign says New World Auto Repair: Foreign Car Repair, so I don’t know if they fix American products. I didn’t realize this until I drove up. Luckily, my car is foreign.

Amazing service! The brakes in our Chrysler 300 were making a sound that would make babies cry. Carmax said we couldn’t get in until mid next week, Ashland Brakes said the same, Goodyear quoted us $ 500 for the front brakes and rotors. Then I called New World and they got us in on the same day for only $ 200 to replace everything! The owner also gave a one year warranty. Definitely a great deal especially in the city!

After being told by a mechanic here that my SUV needed to have extensive brake work done, work that would have run into many hundreds of dollars, I got a second opinion from Pep Boys. Long story short: the experienced mechanic at Pep Boys told me that I didn’t need to have any brake work done at all. Unless the guy at Pep Boys was mistaken or this guy was having an off day, I’m rather skeptical about the judgment of the folks at this shop.

Fast, very friendly, honest and damn good at what they do. These guys really are excellent.

I’m beginning to feel that this is the only honest mechanic left in the Chicagoland area.
I went to National Tires and Battery in Vernon hills a week earlier to get my brakes fixed but they totally laid an egg! My brakes were making loud screeching noises. I then had New World Auto look at my car and they were able to point out exactly what the problem was. In fact, they charged me ¹⁄₃ of what NTB charged me for their faulty repair.
The owner told me I should go back to NTB and demand my money back and instructed me on exactly what to say. He also took HQ pictures of of the faulty repair job of NTB to fend off any excuses.
Lo and behold I get a couple hundred back and no more noise!
Go here if you want a honest mechanic that will do the job right the first time for the right price!

Excellent work, fair prices, who could ask for more? Highly recommended.

We love this Auto Repair shop! We have two older cars and we were debating if it was worth making expensive fixes or just trying to sell them. We took our cars to Mr. Young and he quoted us ¹⁄₃ what other places quoted us! He did very good work and is very affordable. I’m sure he’s able to stay in business because he gets so many referrals and repeat business.
Definitely give them a try, you won’t be disappointed!

Auto mechanics are like babysitters — when you find a good one, you’re afraid to give out their number or rave about them to friends for fear that they will soon be swamped with business, and no longer have time for you. But we feel we must praise this guy.
We were referred to him by a friend many years ago, and Young Han has never once cheated us, done faulty work or taken a long time to get something done. It’s almost unbelievable how good this guy is. I have been quoted figures two and three times higher than what I have payed at NWA, who also gave us a quicker turnaround with superior labor. I’ve never had to go back in for the same thing twice. He’s honest to a fault, and we’ve never been turned down when we needed work done.
He has also referred us to great places for things that he doesn’t do (muffler work, batteries, etc). He’s the best there is, hands down. If you’re sick of all the salesman cheeseballs at Midas, Jiffy Lube (the Guitar Center of auto repair) and Firestone trying to sell you crap you don’t need, go to New World Auto.

I was referred to New World by another friend who said that this guy was very honest and reasonable. I’ve taken my car here for all sorts of problems, big and small and he’s always quick to get them fixed and doesn’t seem to overcharge. I’m having a problem with my car today so am hoping he will be able to look at it over the next few days (obviously not on Xmas). I was glad to see he had another postive review and that my feelings about this auto shop were confirmed by someone else!

This guy is gold. He’ll do honest work and his prices are great.
He replaced my radiator and thermostat — including the labor — for $ 250.
Whatever you do do NOT go to Lawrence & Ashland. That guy was named «best mechanic» by Chicago Magazine in 1999, and he’s still trying to live off of it. He replaced the water pump and another part in my cooling system… for $ 600. He’s not the best mechanic in the city anymore, that’s for damn sure. Just the most expensive.
To replace my radiator with a used one, he was going to charge me $ 300 — just for the radiator. He’s got a bunch of young guys working for him who seem to care more about their own (and their buddies’) cars.
Lawrence & Ashland is about three blocks from where I live.
Mr. Yung at New World Auto is about two miles.
And I’m having Mr Yung continue to do more work on my car.

Finally… a mechanic you can trust! Take your car here for any repair you need! The owner of this modest shop it honest and hardworking. He has done nothing but good work for me at a very reasonable price.
I had to have my brakes/​rotors (sp.?) re-​done last year and Midas was going to charge me about $ 1100. I called Mr. Yung and he quoted me $ 440! He said Midas always tries to throw in extra things you don’t need (FYI). I quickly took my car over to him. He had it done in no time and I haven’t had any problems since.
I recently was having A/​C problems. He took a look at it and told me to take it to my dealer because it was still under warranty and I could have it done for free there. I hate dealerships, but I thought this was very honest of him. He could have made a lot of money if he had wanted to.
Go here… you won’t be disappointed!

A friend told me about this repair shop, saying they did good work at a good price. She said the owner, Mr. Yung, (phonetic) seemed to do everything he could to keep the cost at his original quote. I’ve found this to be true on my several repair jobs. I want to praise the One Year Warranty which the owner writes on every work order. On a recent brake job, he told me that one rear strut was not right. There were no symptoms and I had no idea about it. Since he had replaced all 4 struts 11 months ago, he scheduled to replace this strut today. He has given me about $ 175 value in parts and labor based on what he saw during the brake repairs.
In summary, they do good work and it is ready quickly. They offer you the city’s consumer repair form, where you have options to protect from overcharges. I trust them, but to get acquainted with the form, I used it before the brake job. The price estimate was $ 330. I checked and initialed an option for them to call me if the price were to be over
$ 400. In fact, Mr. Yung called me to explain an additional item that was needed, which would bring the total to $ 363. I told him to go ahead. The owner is Korean, which interests me because I lived a year in Korea in the army. He is not usually very talkative, but he will tell you everything important about your car repair, and will answer questions.