Dutch Bike Company Chicago

I want to shout out how happy I am with this place. Purchasing a groupon sometimes means you’re going to receive less than stellar service. This was not the case with DBC when I brought it in for a tune up.
I only bought my bike last year so I didn’t think there was much room for improvement. Boy, was I wrong. I rode away so I could come write this review and tell you all about this place. There was a HUGE difference in the ride, WOW! They did a remarkable job. And the guy who helped me out was very friendly. I will be a return customer, definitely.

This place gets my first 5-​star review on Unilocal.
Note that they have moved to Wicker Park at 2010 W. Pierce Ave
Chicago, IL 60 622.
As a woman in my mid 20s, I am slightly embarrassed to admit that I learned how to ride a bike for the first time today after visiting this store. Hence, this store will always be special to me because they rented me the first bike that I managed to ride on. All the bikes that were available for rental looked like high-​quality bikes. But be advised that it may be wise to call before going over to rent a bike because they often rent out all their bikes.
Justin and Vince were super helpful with great customer service — in terms of suggesting which bike might be more appropriate for a total beginner like me, tips on bike riding, and even after I came back with the bike slightly mis-​aligned because of a couple of hard falls, they were super chill about it.
Overall, I felt this place was really customer service oriented and the people who work there were really cool. But most of all, the bikes were gorgeous … especially, the Viva one that gave me my first bike ride. To everyone else who rides that Viva, I am her favorite rider!

Within 2 weeks of moving to Lincoln Park, I knew I wanted a Dutch Bike. I walked by the store and was immediately intrigued. I did the internet research and knew that the Linus Roadster was exactly the type of bicycle I wanted and needed.
After consulting with a bicycle enthusiast friend of mine, a Dutchman himself, he swore up and down that these bikes were fantastic.
Once the weather started to change for the better here in Chicago, I purchased a Cream Linus Roadster and said goodbye to my bus pass dependence.
The shop is great, but the gentleman whole helped me mentioned that they’d be moving to Wicker Park in June.
7÷3÷2011
I’ve now been to this place several times for small adjustments to my bike. I recently hit a wicked pothole and popped one of the bolts off. They happily gave me another one. Their customer service has been top notch.

I am thrilled with my beautiful new Dutch bike. Her name is Gazelle and she’s a sassy off-​white, step-​thru, 7 speed lovely new addition to my life.
Dutch Bike Company is a gem of a place — I understand that they are moving to Wicker Park where I think the Dutch bike culture could be more widely embraced.
My beauty was a special order (I wanted 7 speeds but they only stocked 3 speeds) and I dealt with the owner out of Seattle, David, as well as Vince in Chicago. I am so happy with their commitment to order the bike of my dreams!

Once upon a time I was driving my bike to the covered market to buy meat, fish and vegetables before stopping at the terrace of «La Lune» to sip on a perfect espresso in the shadow of the mighty cathedral St Stephen.
That was la dolve vita, la douce vie, die Suesse Leben.
Me and my ride, «happy together».
: Fast forward 10 years:
Gone the covered market and La Lune café.
La dolce vita became the sweet life; the Gothic silhouette of the cathedral has been replaced by the elongated and oblong profile of the Sears Tower.
Also gone — three of my Chicago bikes.
Two stolen, one wrecked by a hit-​and-​run accident last month.
There was a serious crisis.
Having just moved to Bicycle HQ and thinking of giving up the car for greener and cheaper alternatives I needed a two wheelie badly.
REALLY BADLY.
Enter Dutch Bike Company, spotted by biking-​partner extraordinaire on his lonely ride to ‘ze zoo’ the week before.
«We have to go».
OK.
Vince welcome us in rubber boots. The basement was flooded the day before but his mood is not altered a bit. I tell him that I want a comfort bike on the light side.
He replies that none of his bikes are light.
I like the straightforwardness.
He shows us a few models, and I fall in love with the Gazelle Chamonix. All the whistles and bustles. The PERFECT city bike. All integrated, lights, covered chain, 3-​speed, car brakes, easy-​breezy, I want her in my life.
Problem: it’s much more than the $ 200 I had in mind for budget limit.
Like — way more.
I go for a test ride. I am even more blown away. It’s incredibly smooth, so comfortable, I feel like the Queen of Dutch going grocery shopping.
I give in.
While Vince is preparing my bill we chit-​chat, exchange stories on our lives, compare our humanities curriculum, wonder what to do next in our lives. He loves his job and it shows. He is a well of information, smiling and enthusiastic, not pushy, always ready to answer any question you might have.
When he tells me that they don’t charge for labor whenever you have a problem with your bike, I am about to hug him.
I am so glad to have splurge on such a wonder of a bike, and given my money to a company so deserving and passionate.
I am definitely a fan, even though I still supported Spain yesterday during the World cup final. You have to choose your battles in life!

I’ve been riding an Electra Amsterdam for the past few years (see my review for On the Route). I love dutch bikes for many reasons. It’s so nice to wear everyday clothes (casual or dressy) and comfortably ride upright through the city. Plus, it’s easy to carry things on the rack or in my panniers.
Since I moved away from the flat Chicago terrain, I’ve been looking for a bike with more gears to handle the hills around Brooklyn. After doing some research, I gave Dutch Bike Chicago a call to ask about the soon-​to-​be open NY location. Turns out it’s not opening until next spring, but they already have a warehouse in Brooklyn! Woohoo! Stephan was extremely helpful and honest when answering my questions (cheaper shipping fee, no sales tax!). I decided to go ahead and buy the bike without test riding it since I’m already used to the general feel of the ride.
I called Chicago on Monday at 4pm. My new bike (Oma) was assembled and delivered to me by Mark in Brooklyn, on Tuesday at 6pm. Amazing.
To anyone is who is considering buying one of these beautiful bikes, you have to understand that it’s an investment. They are hand-​built in Holland and will last forever. The ride is so smooth and quiet. The tires are ready to kick some ass… I’ve already plowed over cobblestone, branches and rocks w/​no worries. I’m so happy to have the lights powered by the dynamo hub. Don’t have to worry about any extra resistance.
All in all, excellent product coupled with amazing service. Can’t wait for them to open up in Brooklyn. Dutch bikes are already picking up steam here in NY. Can’t wait to see even more on the streets!

This brand new shop sells the most gorgeous bikes I have seen… since I was in Amsterdam.
In addition to carrying the smoothest-​rising, comfortable, useful, heavy-​load-​bearing, man-​powered vehicles in the world, they offer great customer service. They are thorough, passionate, knowledgeable and friendly.
GO THERE NOW.
I highly recommend a test ride. You’ll want to invest the big bucks for one of these beauties. They ride like a dream.

This update is just to note the excellent customer service at this bike shop. I broke the key to my wheel lock, immobilizing my Oma bike (which now has almost 10,000 miles on it – this thing is the most solid bike ever) in my office parking garage. Vince rode down here during business hours with an angle grinder and cut it off for me. I have visited almost every bike shop in the city, but have never seen this level of service. Thanks Vince!