I’ve been in this store twice now and while I love their products the staff here is not helpful and pretentious to boot. I felt like it was an act of congress just to have them ring me out(I’m sorry I got in the way of you standing around doing nothing for those five minutes). My advice would be to go to Nordstrom where your purchase comes with respect and a smile. Shinola save your rent money because you’re paying to tarnish your brand with employees like this.
Mark M.
Place rating: 5 Walla Walla, WA
Love this store! So far I’ve gotten a wallet and a titanium watch. Small issue with the wallet, that was my fault, and they took care of me right away. I look forward to my next visit.
Anthony S.
Place rating: 5 Philadelphia, PA
These guys are great! I try to purchase Shinola products whenever I can afford it because: 1. They’re quality. 2. They’re made in the US, and many things coming from Michigan. 3. They look great. We don’t have a Shinola store in Philly(yet), but my fiancé was able to call and have them monogram a notebook with my initials on it. It was super easy to pick up, and the staff here were great to chat with. They even pretended not to mind my father’s extremely corny and somewhat annoying jokes. Their main product are the watches, but they also sell bikes, and assorted leather and paper goods. Everything is pretty expensive, so you should think of it as an «investment» rather than a «purchase.»