Speedee Oil Change & Auto Service

NEVER GO HERE! There is a reason this place only has 2.5 stars, and frankly it doesn’t deserve that.
I used to go here for all my oil changes back when it had an owner that was concerned with customer service. During bay time I racked up some free oil changes with one of their frequent service cards.
I called yesterday and asked to speak with the new owner, to make sure he would still honor the reward I had earned for being a loyal customer and he said no, quite rudely I might add.
I will never go back here. If he doesn’t value me as a customer, I wont be one.
I would recommend to never go here, even if your car is about to explode due to lack of oil change.

This is my go-​to place for oil changes and general maintenance on my car. They’re fast and conveniently located so I’m able to drop my car off, have lunch, and pick my car up.
They’re generally low pressure, I’ve only ever had ONE incident and I don’t know if that was under the old owners or new, it was about a year ago. The tech wanted me to do a transmission fluid flush, and to his credit he actually walked me to my car, explained the situation, showed me what transmission fluid was supposed to look like, and showed me what mine looked like. I had no doubt that he was right, but I was on my lunch break and told him I come back the next day to have it done. But he kept pressuring me to do it, so I wound up being 20 minutes late to work. That’s the only trouble I’ve EVER had there, and the guy wasn’t wrong, the pricing was fair, and the work was efficient. I just wish he’d put the same trust in me that I put in him and allowed me to come back when it was more convenient for my schedule.
I’ve had nothing but great, no-​pressure service ever since.

New owners… WOW, did I get an earful about the previous owners! I believe it too, as I did feel ripped off by them. This new owner, a guy named Sanjay, seems to be «on the up and up,» which is all you can ask from this business!
Got an oil change, injector clean and turning signal bulb replaced. I used an Internet coupon and it only came out to about $ 120.00…not bad for all the work I got done.
The techs are personable, speak English (lol) and are efficient. I got out in about 35 minutes or so. Granted nobody was ahead of me, but that’s still quick for those 3 things. So SPEE DEE was true to their name!
I’ll come back here for sure!

Dont go here, they take advantage of customers and charged me 92 $ for ain oil change and held my car for ransom.

I’m a new customer here and these guys are awesome! I am BIG on customer service and everyone is super friendly. They don’t take all day and it feels good to be a female and not feel taken advantage of when you go to get work done on your car. Of course they have their recommendations but they don’t push you and it’s expected. They’re in business to make money. I’ve been in sales positions for years and this is NOT the place where you’ll feel pressured into doing anything.
I will definitely be going back to them for the recommendations they provided!

Misrepresented their prices. The sign said new oil filter was included then they charged $ 9 extra because my Jeep was a «premium» oil filter. The «manager» said he would hold my keys from me until I paid in full. I told him I was feeling taken advantage of and he said that was unfair. Do not go here. Drive to the Jiffy Lube. This place took advantage of me and they knew it.

I’ve been coming here for nearly two years now. They are fast and friendly. It’s gotta have one of the best views in town…

I have been getting my oil changed here for the past couple years and needed their phone number today to ask about their price for brake changes. So obviously I turned to Unilocal.
As soon as I pulled up Speedee’s page I was astonished! 1 ½ stars? I read through some of the reviews and it seems like the reviewer usually gives a low rating based on the price of parts.
Just so you know, these guys have no problem with diagnosing your problem and letting you go out and getting your own cheaper priced parts.
Aside from these other reviews, every time I come in to get a service done, they go out of their way to show me exactly why they are diagnosing a problem and are not one bit pushy about needing to do it «right away» or pressuring you into doing something that you don’t want to do. There really are good technicians that work here just don’t be scared to try them based on the few low reviews.

I took my 2000 Ford Explorer V8 in for a cooling system flush. They in turn ended up telling me I needed $ 1000 worth of work: a new water pump (which was fine) and told me my cylinders were probably cracked (which were fine) and I needed a tune-​up (I didn’t). They told me my Spark Plugs were rusted. (They showed me a spark plug that was white and orange)…Mine were actually white and silver! They switched what they were showing me! This place is a huge sham! They lie to get unsuspecting customers to spend their money on any and everything they DON’T NEED! DO NOT TAKE YOUR VEHICLE HERE! I had just bought my car and the gentleman I bought it from is amazing, he fixes my car for free, I just buy the parts. And Cole… the owner’s son told me NEVER to go back to the gentleman who fixes my car, that he is scamming me. What a liar! I cannot tell you how bad this place is… this shop makes you weary of all mechanics! Bad Bad Bad!!!

I took my car in for an oil change and afterwards they told me I needed a tune up and a cv axle replacement. I got the cv axle myself (which they quoted me 159.99 but I got it at Advance Auto for $ 70) and brought it in the next week. (11/​12/​2011) They then told me I needed the OTHER cv axle replaced and the total cost for my tune-​up would be about $ 380 just for labor and around $ 400 just for parts. I was able to go online and buy all the parts for $ 120 and found out the job actually only takes about an hour vs the 4 hours they told me. SCAMMERS AND LIARS! They should be ashamed of themselves.
They also said that they’d install my air filter (which takes 5 minutes) and when I got in the car the air filter was sitting there unopened in its box.

Very, VERY disappointed in my service here.
Thought this would be a good, trustworthy place to go since it is family-​run and all that. WRONG. An oil change cost a lot more than I have paid at other places, plus the guy called me outside and attempted to scare me into doing a ton of other unnecessary work to my car. I am a woman in my 20s who admittedly knows nothing about cars, so I almost said yes. Instead though, I went to a mechanic friend of the family a few days later who, upon inspecting my car, informed me that my car needed NONE of what the guy had suggested. (Transmission fluid had just been replaced within the last year — but the guy said I needed that. Power steering fluid looked fine — but the guy said I needed that. Etc. etc.)
All in all, if I had trusted these people, I would have spent over $ 200 on stuff that my car didn’t need. Who knows, they probably would have claimed to fix those things but in reality, not even touch them because my car DIDN’T NEED IT.
DON’T GO HERE.

I would give a zero star if given the chance. These guys are scums. Try to sell me intake clean and other useless crap. They also tried to add 30 for labor on a basic oil change.
AVOID at all cost

I went to the Speedee on Pineville-​Matthews Rd. many times for oil changes over a four year period. Nothing special… an oil change and possibly tires rotated. I am perfectly capable of doing this myself, but chose to go there because it’s my choice. Most of the visits went OK, but after they stripped a wheel stud and they tried to get me to change every fluid and every thing else just as my vehicle turned over 100k miles… I am done. The employees at that Speedee need to realize you need to judge who your customer is and not take everyone as an idiot. Maybe your customer has more mechanical knowledge than you.
They are quick in what they do, but be advised they’ll try to sell you on everything.

I only needed an oil change. Service techs used scare tactics to pressure & oversell me service I didn’t need. They will show you pictures of a dirty engine and warn you that you will breakdown if you ignore their recommendation. They were pressuring me to have a transmission flush and fill, although I showed them a receipt of that service being completed by Firestone a year before (10k miles prior). They recommended that I have the power steering flush/​fill which isn’t required by the manufacturer. They were going to charge me $ 20 for an oil filter they didn’t have in stock. I went to PepBoys and bought the filter I needed for $ 6. Also an incompetent tech forgot to place the transmission dipstick back into my vehicle. They made no apologies.

A basic oil change is a basic oil change. The dealerships are not going to do a better job than me changing it myself… But I’m lazy and I like convenience.
After completing paperwork, I was out of here in 20 minutes, tops. My filthy carpets were vacuumed and they didn’t try to sell me any unncessary maintenance such as a transmission or radiator fluid flush like other places would.
An extra $ 10 for tire rotations though — not so hot. But thats not why I come here. When I have the time, the best part about Speedee is that its located right next to gamestop. =)

I usually take my car to the Wal-​Mart Tire and Lube center, but I was in this neighborhood and thought I’d give it a try. The technicians were prompt and efficient, taking my information as soon as I pulled in. They promised a 15 minute turnaround and were pretty darned close. After I paid for it (a little more expensive than Wal-​Mart at $ 30), I noticed that they did a great job vacuuming out the crap from the floors. Good work, I would return.