Chantilly Steering Suspension & Alignment

Professional folks who get the job done with little fuss.

Our minivan’s inspection and emissions are set to expire this month and I decided to come here instead of my usual gas station. As I pulled up to the shop I immediately noticed the lack of parking, and not for just this shop, but every shop in the building. It was so crowded I just parked in the middle of the lane and walked in the office. There was one car ahead of me. The tech came out and took my car in. Within 15 minutes the emissions was finished, but then the tech took my car out of the shop and drove it somewhere. I asked the front desk what was happening and he said they did emissions in the shop and do the inspections at another shop. This irked me because the sign outside his shop clearly states Inspections and Emissions. The tech came back about 20 mins later and I was on my way. I would have gave this place 3 stars but the misleading sign led me to give them 2 stars. For now, I will stick to my gas station, they are a lot quicker and more efficient.

This was my first time here. Needing bushings, another shop wanted to replace the control arms, not just the warn parts. They replaced the parts, aligned the front end, took care of my inspection and did it when they said they would do it. Everyone seemed professional and helpful. BTW: they did it for 60% less than the other shop. I believe I’ve found a new shop.

Jim is my mechanic. Period. He and his crew at Chantilly Steering know their stuff. They have helped me out on several vehicles, always have been friendly, timely, and accurate. When I have an issue with a vehicle, I’m calling Jim first.
Side note: one time I was trying to change the oil in one of my vehicles and I stripped the nut that keeps the oil in. Frustrated and in a slight panic, I called them and they had me bring it over. They put it up on the rack and helped me finish my oil change. I couldn’t thank them enough.