Los Cerritos Optometry

The optometrist was very helpful when I was deciding on contact lenses. Allowed me to try different types of contacts due to my astigmatism.

The staff and Dr. Minh Truong are extremely nice and the attention recieved is exceptional.
Couldn’t be any happier with their service.

Love this place! The Dr. is so thorough with the exam, we love coming here it’s been over 5 yrs. and we choose to not go anywhere else. GABBY is amazing on her Customer service she really helped us on utilizing our Ins. wisely. My husband received his glasses early and he was very happy and can see now… I received my glasses on time also. Best Xmas gifts for US! Keep, up the Nice Greetings & Smiles! Great Frame choices :)
Satisfied Customers!!!
Frank & Barbara Soto

Excellent service and professionalism. Wide selection on frames too. My family has been with both Dr. Truong for more than 7 years for eye exams and glasses and are completely satisfied with their dedication and professionalism. Wouldn’t go anywhere else.

I wish I could give this place no stars! Went into this place last year to buy prescription glasses, I bought some Lacoste glasses that were nice and payed a pretty penny for them. (I needed glasses bad) 8 months later the frames started bending, I called back for my year warranty and turns out they do not cover them. They said, «since the manufacturer will not cover the warranty; they will not cover.» The desk girls are not professional, and rude. I paid a lot for these glasses, and feel like I got taken for my money. DO NOT BUY GLASSES FROM HERE! They do not disclose accurate information, horrible service, did not like the eye Dr. who tried to sell me more stuff. Your better off breaking the bottom of two glass bottles, tying wire and using them as glasses before going to this place!

The choices of glasses and doctor’s services are excellent. But sorry the service really stinks! Especially that girl named Gaby. She doesnt smile a bit and looks like us going there is a great burden in her life! Why cant she just stay home and eat popcorn? I went there to pick up my new pair of glasses and I politely asked her if she can adjust my old glasses to tighten up a little bit which I purchased from their shop before. She declined and her excuse was that she’s just by herself so she cant go at the back to fix it. Ok I get it but boy have a little smile or at least feel you’re sorry! I missed the old employees like Deb who were so friendly to us and had the proper etiquette on serving their clients.
My stars are for the glasses and doctor.

I have been coming here for over 3 years. The service is excellent!!!
The moment you walk in you are greeted and asked if u have an appointment. I have had an appointment each and every time and don’t have to wait more than 5 mins to get seen.
Dr. Trong is great and very informative. He only gives u suggestions and is not pushy with selling u frames since he is just doing what a dr is supposed to do.
The glasses are pricey, but the staff always tries to work with your budget. I have seen many people complain about glasses being pricey but they are located in the mall so what do they expect. Overall my experience has always been up to par with my expectations, I’ll rather have great customer service and pay a bit more out of pocket than having to wait hours to get seen.

Customer service sucks! Spoke to manager, Janet, she was so rude and does not have manegerial skills and does not know her responsibilities. She said that it is not their job to explain store contracts. Customers, have to read it, then just sign it. My point is what if they have a customer who can’t read at all?! The frames are so expensive compare to competitors. The Dr is good but the service is poor.

I went in last week for my yearly appointment. This is the first time Ive been here as I have a new insurance and needed to change Drs. First of all the assistant, Crystal was super helpful and made me feel welcome. She got me set up right away and made sure I, as well as my 6 year old daughter who I had to bring, were comfortable. Dr Troung was quick but thurough with my exam. He explained the results and what would best benifit me. He made a few sufgestions and wasnt pushy which I always appreciate. When the exam was over the assistant Crystal helped me choose some awesome and affordable Guess frames. I am a very indecisive person and went back and forth for about 30 minutes but she did not make me feel rushed. She even let my daughter try a few display frames on. When I finally made my decision Crystal sat down with me and went over exactly what my insurance would cover and what I would need to pay out of pocket and went over the doctors suggestions by importance. The team here defenitly gained a long time customers by providing true excellent customer service!

We walked in today, spur of the moment and got a long, overdue eye exam. We were lucky enough to be greeted by Janet who made the nerve racking, tedious task a breeze to get through. She was more than helpful and had a way of making this visit stress free, from evaluation to selection of lenses. We felt that this facility’s exam was very thorough from the machines that test all aspects to questions that personalized the results. We would definitely recommend this place to others and would stress they receive their services from Janet. Great find from an impromptu visit.

The prices are too high, especially if you provide your own frames. The Dr was very nice and helpful, although he convinced me that I need two pairs of glasses since I work on a computer all day. But they did not work for me so i requested to replace them with single vision lenses. Well a month later, I am still waiting for the replacement lenses. Also, on the initial frames, the lab they used did a very poor job and it had to re-​done which meant more time.

Worst place ever. Went to my husband and kids glasses. Tried to charge an arm and a leg for supposedly high end frames. Shot I be better at LensCrafters. Service sucks and they take a really long time to get glasses done. WARNING YOULL BE SORRY. They charge for everything and get this I have insurance. Shouldn’t be free or less value when you have insurance? Instead they try to charge 3 times as much. We be better at our optometrist. No more LOS CERRITOS OPTOMETRY.
Ps if I could of rated ZERO I would

This is the BEST place ever!!! Especially if Janet is here she is so dedicated in helping customers spend the money where you need it… Get what you want and at the same time be practical lots of choices !!! Give you that feeling «this is my time «she doesn’t rush. Takes her time in explaining the details of your check up and very knowledgable. We’ve been coming since 2011 and it gets better and better. We love Janet and the rest of the staff. Dr. Truong is awesome

I use another optometrist just because I have had him for years. But I come here for their upscale frame selection. Also they always get my progressive lenses just right. My optometrist messed them up once.
I came in one week before Christmas and had my glasses in 5 days. Thanks Los Cerritos Optometry!

This is my 2^nd year coming here. Yeah, the frames are a bit pricey but the customer service is excellent!
I went in today (with an appointment) and I was seen right away! The doctor is extremely helpful and answers any questions you have. He helped me with my contacts and suggested a different brand that would be more «bang for my bucks». Once the eye check was finished, he brought me outside to meet the LOVELY manager named Janet. She assisted me with understanding all my insurance co-​pays & benefits as well as telling me which frames suited my face, etc. Also, while I was with the doctor, she gave my boyfriend’s son paper and a pen so he can doodle… along with a balloon at the end of the appointment.
My overall experience with this place has been nothing but wonderful. I will definitely continue my services here. Thank you, Janet and staff! :)

Great service! Thanks to Sharon, Janet, and Dr. T :) #sharon #janet #friendlystaff #veryprofessional

This place is awesome! Dr. Vong is by far the best optometrist I’ve ever had. Very knowledgeable, easy to talk to, friendly and funny. He addressed all my concerns and more importantly thoroughly checked my eyesight. He even personally gave me a courtesy call when my frame arrived late due to a warehouse back order. Now that’s great customer service!
The selection that they carry is very stylish, hell, the doctor and staff wore some stylish pairs of Dita’s. Speaking of staff, they were very informative and friendly. I actually just picked up my new Dita Vultees :). And inquiring about purchasing another pair for use as computer glasses for work.
Highly recommended.

Ask for Danny
Great service !!!

I had an Amazon Local Deal for a $ 99 eye exam plus $ 150 towards a new pair of glasses with frames. I ended up paying $ 550 total. My prescription changed significantly, so I needed new lenses in my current frames, a contact exam and because I have astigmatism, I was charged another fee which SUCKS. But I don’t have insurance and I needed new classes. The doctor suggested computer glasses since I work on a computer all day– GREAT suggestion. I love my Ray bans! They gave me 2 different pairs of contacts to see which manufacturer I preferred. I thought that was great.
The manager suggested CareCredit– a credit card for medical purchases with no interest if you pay it off within the time they give you interest free. SO stoked on this!
Staff was friendly, Doctor was nice and it was a nice facility.

I bought a groupon for this place which included an eye exam, contact lens exam, and $ 150 to go towards lens and frames.
The eye exam itself was pretty routine. The contact lens exam wasn’t the best. I was trying on different contacts while standing over a sink and looking in a tiny mirror. A table, chair, more lighting, and bigger mirror would have been better.
When it came time to look for new frames, I asked how much a pair of standard lens would cost so I knew how much I was looking at after the Groupon. Well… a routine set of lens runs $ 240 here! And the cheapest frames were $ 130. Meaning, even with a groupon, I would be spending $ 220 on their cheapest product. Needless to say, I left there with prescriptions in hand and a wasted $ 150 credit. Oh, and the service of the gal helping me with glasses was less than enjoyable.