J. J.’s Window Service

These guys are fantastic. After pondering for 2 years should I replace the entire window/​frame of just the glass on several windows in my home, Joe came out to do an estimate. He assured me my frames were in good condition and proceeded to offer me an estimate at ½ the cost of what other glass companies were offering.
Like most, I have very little discretionary $ to spend on home repairs. I’ll scour the internet & use my local resources (lived here for 50+ years) to find the best option. Believe me what I tell you these guys are the best. Great service, product and unbeatable price.

Absolutely the cheapest in Dallas…
JJ’s windows is used by all the realtors I know in the area because they are so inexpensive. And in fact, there are other glass companies in town that buy from JJ’s and resell. I’ve price compared with probably a dozen other companies over the years and they are always the cheapest. This last time they were half of what the Glass Doctor wanted to charge.
Friendly and honest sales guy Joe comes out for the quote. Then Jalizabeth schedules your install. Jesse is the owner. I think your name has to start with a J to work here.
Warranty is for 10 years and they do honor it should a seal break. We just had the west and south sides of our house done in low e glass. We selected the glass with the bluish tint instead of the green tint, and we love them. We can keep our windows open now, instead of always keeping them closed to keep the heat out.
Great install team too. Thanks for great prices and great service JJ’s.

I have been using JJ’s window service for a long time now. It’s the age of my house that windows are gradually needing to be replaced. They are prompt on coming out and giving you an estimate. The day they came to install, Hector and Tom called and said they would be there in 20 minutes and they were. They were very professional and friendly. I would highly recommend them

J.J.‘s Window Service is less of a service and more of an inconvenience. After calling to schedule an appointment, it took a week for someone to come out and measure my windows for repair. After waiting yet another week, someone called to schedule an appointment for the repair, which was of course another 2 weeks from then. After taking the day off of work, they finally arrived to install the windows. The installer realized that the windows were the wrong size, and in frustration told me that the person that does the measurements did this all of the time. I called the office and they said that they would have new windows made and promised to install them later that day, I waited all day and never heard a word. I never received another call and they never showed back up. After waiting 3 days, I finally called them back and was told that they would schedule me on yet another day, which would require me to take a second day off of work. When asked if they could complete the installation at a more convenient time, I was told no, when asked if I could receive any compensation for my 2 days of lost wages they offered me an insulting $ 18 off. J.J.‘s Window Service is the worst service/​repair type company that I’ve ever had the misfortune of dealing with and I’m thankful that they didn’t actually install my windows; I can only imagine what sort of problems would have arose if they did. Save yourself the time, stress, and $$$, and find a company that actually knows how to measure and install windows correctly the first time and has at least a semblance of customer service and expertise in their field.

I have used JJ’s Windows personally and have referred them to all
of my customers. i am a realtor and have found them to be honest,
reliable, and vary fair in their pricing. They always walk the extra mile
in customer satisfaction. I will never use anyone else personally
or priofessionally.

After a few months of staring out a developing foggy window pane from the breakfast room table each morning, finally on Tuesday I knew it was time to take care of this annoying problem that wasn’t going to get any better.
I contacted the nice folks who do my window washing (Nothing But Clean Windows — reviewed some time ago) and they directed me to J.J.‘s with excellent references. They were on target.
I placed the call on Tuesday afternoon, and was advised someone would be out on Wednesday between 1000 and 1200. Oh, here we go, that dreaded «2 hour window»; (whoops, no pun intended) but these folks exceeded my usually predictable expectations of arriving 5 minutes before the time is up. Chris pulled in the drive @ 1012 on Wed He took measurements, handed me the estimate, and with a pat or two on the «adorable fuzzy cocker spaniel’s» head (who by the way just lurves company), he was out the door in 5 minutes, saying that someone would call the next day to schedule the installation.
Sure enough, Rosa called Thursday morning and scheduled the install for Friday, between 1000 and 1200. Another «window» of time (again no pun intended).
Chris arrives this morning @ 1017, whoopee don’t have to wait all morning. Poor guy had to navigate thick Indian Hawthorne shrubs in front of the window but managed well with no broken branches. The installation took him about 20 minutes and I now have a bright sparkling window to gaze out over morning coffee or evening wine. The fog has lifted !!
Seriously, these friendly folks keep their commitment to time and appointment schedule and do fast, efficient and great work. I highly recommend them if in need of any type of window replacement. (Free estimates, 10 yr warranty)
UPDATE — 03 09 10 — I just received a nice thank you note in the mail; now that is service with a capital «S» !!!