Bruner & Rosi Management

This place is likely one of the worst property management companies I have ever dealt with. I actually own a property in which these fine folks manage and they are literally the least helpful establishment that I have ever came across. Literally everything that was brought to their attention was either shunned off, disregarded or they asked the HOA to deal with. I’m not quite sure what purpose these guys serve nor would I recommend them to anyone looking for property management. Do yourself a favor and look elsewhere unless you would like dissatisfied tenants at a cost…

The HOA seems to be on top of things like making sure there aren’t any baby strollers at the bottom of anyone’s stairs or that you can’t play tennis at the courts with a friend if that friend doesn’t own a condo at the same complex. Meanwhile, we have had numerous car break-​ins and blatant hard drug use being witnessed in broad day light in the parking lot. I’m always in awe of the rudeness displayed by the folks over at Bruner & Rosi as well as their inconvenient policies. Wonderful example of how to behave unprofessionally and have a complete disregard for customer service.

There is no such thing as a property management company that can keep everyone happy. I don’t have personal experience with what is described in the other reviews so I will leave that to them.
My experience with Bruner & Rossi was just fine. I was a board member in my association for a number of years and we received great support from Bonnie Bruner. She gave us great advice, handled issues and took care of some extra things as well. Bruner & Rossi was paid a reasonable price for their services and board members were all volunteer.
There are limitations to what an HOA Board and the property management company can do based on the law first and CC&R’s second. Once you get through that, you can start using common sense. And believe me, there were many times we wished we could start with common sense and toss out the rest.
We had many cases of homeowners doing messed up things that we handled the best we could (within the rules) and received very little appreciation for our efforts. Keep that in mind the next time you have a gripe against the HOA or your property management company. Know the rules and if you don’t like them, work to get them changed.

Minus 5 stars if I were allowed to. Lived in my home in Shadow Pines for about 25 years. The very day they became involved in our HOA management, it has been downhill. I keep thinking it will hit bottom but have yet to see it. From drug dealing neighbors, barking dogs, ANY problem, they «send letters»…Nothing EVER improves, neighborhood continues to decline under their direction, dues have escalated from $ 40.00 per month to $ 60.00 per month! If you say a single word that they deem negative you are threatened with lawsuits, they call the Police Department to investigate you etc. Luckily I used to work for the Police Dept. myself so they fully understand MY frustrations with this terrible company.
Here is another chance for you Bruner & Rosi… Misconstrue my comments here. Threaten me with more lawsuits for truthful statements & opinions. THIS time I will be more than happy to see you idiots in court. I have ZERO respect for you. I DO have 100% contempt for you. You have «worked hard» to earn it. To my last breath I warn any & all I encounter to avoid this development based upon MY experience with your lack of expertise. Can’t wait to be rid of you.

Bruner and Rosi Management is one of the worst apartment management companies I’ve ever dealt with. We live in the Arborlake community in Carmel Valley and have endured a horrible neighbor above us for almost a year now. The neighbor (Simy Pearson) neglects her dog and locks him outside on the balcony for 8+ hours most days, letting the dog bark incessantly, urinate and defecate on her patio. She washes the urine and feces onto our patio below (our table, chairs, grill and plants). She also refuses to train her dog and lets it roam around outside without a leash, urinating and defecating on the sidewalk, at our gate and all over the grass.
There have been other complaints to the HOA /​Bruner and Rosi Management about Simy Pearson (Simy Garzon) and they refuse to do anything about it. The San Diego Animal control has sent officers to her door to educate her on sanitation and dog laws in SD county. She ignores the officers and continues to create an unsanitary living condition. We’ve sent videos, pictures and descriptions to Marisa McVey at Bruner and Rosi and she simply makes an excuse and says she forwarded our info to the Board.
We’ve never heard from the Board and we continue to have to live in filth and have our patio invaded with dog feces and urine on a regular basis. Marisa McVey at Bruner and Rosi has been rude and dismissive to us on the phone and told us to take it up with SD Animal Control. It is obvious they don’t want to put any effort into resolving the issue and it is possible that the previous tenant before us left because of the same reason.
No one should have to live in these conditions and there is no way any neighbor should be enabled to neglect their dog, invade our personal space and make it unsanitary to live in and disturb the peace of the neighborhood.
I’d recommend living somewhere else to avoid Bruner and Rosi management. If you want to see live videos documenting our experience go to our youtube channel (
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Melissa