Humboldt Storage & Moving Company

Wonderful! They did a good job!

This was our first move by professional movers and Pete and his crew did an amazing job. From Buffalo NY to Boston, in January. Could have been a nightmare but instead it went beautifully … even when they ran into unexpected obstacles, they just dealt with them so we didn’t have to. Bravo, guys!

Horrible company. They act nice up front like they will take of your furniture, and customer service available. After they are paid and move is done they could care less. Most of my furniture was damaged and one piece looked like it was dropped. The movers tried to carry heavy pieces by theirselves to get in and out as soon as possible. Customer service is nowhere to be found and now I have to deal with their claims department who could care less. Stay away from this company or Mayflower or United. They are all affiliated and bad! I will never trust another moving company. They get paid for moving your furniture and could care less about the condition it gets delivered in!

I recently moved from Boston to Long Beach. I have never made a move like this so I was extremely concerned that I was going to get ripped off. Dave MacDonald provided me with an estimate. When he arrived, he took his shoes off (didn’t want to track the snow in from outside) and changed his shoes with another pair to walk in the house — how courteous! I had a lot of questions and he answered all of them and immediately made me feel comfortable. Even after he left — he was very responsive to any questions that came up. While I received quotes from other vendors that were slightly lower, I decided to go with Humboldt because of the level of professionalism I received. I knew I couldn’t go wrong.
Elizaire was my moving coordinator and kept me abreast of everything along the way. From scheduling the time to pick up, to where they were along the route to when I could expect delivery. He also answered questions for me related to shipping costs, insurance, etc. He was very responsive and SUPER friendly.
When the driver Dave and his team showed up to my place to pack up the truck, Dave took a close inventory of my belongings and was not only nice but very funny too. Those guys were in and out in no time. Dave contacted me 2 days in advance to let me know when he was arriving to Long Beach so I could coordinate with my cousin who was going to receive my stuff since I was still in Boston. My cousin also shared how impressed she was with Dave and his team.
Every person I came into contact with at Humboldt was extremely professional. From the time I received my estimate until after the furniture was delivered. It couldn’t have gone any smoother than it did. I would definitely recommend using them again!

I used Humboldt to move from the Boston area to Vermont. They were pretty great. I got a binding quote from them when they came in and inspected all my stuff. It was super easy. Then when I decided to pack most of the stuff myself, the guy just came back and adjusted the price.
The crew they sent was AWESOME. I don’t know about you, but I can’t stand watching other people work. I can’t sit still. They were totally cool with me rearranging boxes and vacuuming and «helping.» I had a 3 man crew to load up the stuff. They only packed up some dishes and electronics but they did a great job. Make sure to look through all that paper though — I accidentally threw away the tray to my microwave because I didn’t notice it!
There was a 2 man crew for unloading. They got everything up a crazy staircase to the 3^rd floor and they were so nice. I unpacked as they worked and they even got rid of the empty boxes for me.
The only problem I had was that the administration was kind of nutty. The crew had to be in two places on the morning of my pick up and so arrived an hour after my scheduled time range. I totally don’t blame the crew.
Then, there was a discrepancy between the time agreed to by the coordinator and the time the crew driver was planning to arrive. I was happy to coordinator directly with the crew. They’re the ones hauling all the way to VT!
In the end, I didn’t pay any extra for the crazy stairs, or the fact that the truck couldn’t pull all the way up to the building. It was a very reasonably priced move.
All in all, I highly recommend them for out of state moves. (There are different rules for local moves and from what I’ve read, most people with problems moved locally.)

Humboldt Moving moved us from Lexington, MA to Illinois (did some packing and all the loading and delivery) and did a fabulous job. The move was in August, which is a very busy time of year for movers but we were not disappointed. The driver, Steve, was outstanding and so was his crew. They were professional, polite and very efficient. The price was very competitive and the move was hassle free. I highly recommend them.

Everything seemed ok until after they took all the stuff to their depot and weighed it and told me it was $ 2000 more than their estimate and then gave me and threatened to add thousands more for storage if I didn’t pay. THen bugged me for a payment which they forgot they agreed was 50 up front and 50 after delivery. Then gave me a 1 day delivery notice for a weekend after waiting several weeks to hear from them. They scam you for thousands over the quoted price and are completely inflexible. As a customer after they have your stuff they will nicely treat you like a piece of dung. Have fun moving with Humboldt.

This is in response to Dan K’s posting shown here:
Dan K. must be a politician! He states that problems with my closing caused the delays with the move and is basically saying that I caused the overage in hours. The fact is, my closing was delayed one day, which meant that my move to the new home could not be completed as originally scheduled — it was postponed one day. This in no way caused the eight hours that I was told the move would take to blow up to nearly 14. Nothing at all! The only «scope of the move» that changed was the delivery day. The fact remains that the job took almost twice as long as I was quoted — that is the scope that changed!
Again, I would not recommend Humboldt to anyone I was even remotely friendly with!

When you’ve been thru 9 moves in 12 years, good ones bear repeating.
Best pack out by far. Tim and Archie were on time, super efficient, professional. 2day event, but got the job done by working half days to accommodate our afternoon schedule. Came from greater Boston area to Newport, RI.
Humboldt did not do my pickup or delivery, but I would not have anticipated any problems if they did. Superior job.

I hired these guys to move my dad from Boston out to Seattle. They were very professional, on time, and careful with his things. I have had some horrible experiences with other moving companies so I was pleasantly surprised. I wouldn’t hesitate to use them again and I definitely recommend them.

Where do I start? I was moving from Cambridge to Brookline. A one bedroom apartment. They told me they would start sometime between 8 – 10 AM. I asked for an early start because my new place has a rule that all moves must be completed by 5 PM. They showed up at 10:20. I figured it would be ok since everything was packed. Alll they had to do was load the truck and wrap the furniture.
I went over to the new place at noon because the cable guy was coming. They were all done loading boxes and were wrapping the furniture when I left. By 3:45 pm they STILL had not arrived in Brookline (less than 5 miles away). Calls to their cell were not answered. I called the office… sooo unhelpful. Told me they couldn’t get ahold of them either. I suggested they send another person over here to help them unload. The building here told me they would extend the window for me till 6 PM but no later.
They show up. FINALLY. No apologies, nothing. In order to be done by 6, I had to HELP them unload. A woman. Seriously?

Was planning a cross-​country move with United Van lines.
Humboldt called and said they’d come inventory my apartment. I called back to confirm.
They don’t answer their phones
They don’t return calls
They didn’t show up for the appointment
Hard to say this inspires much confidence.

They were very customer friendly and the people that came to move us were great. We were moving cross country and they were not able to deliver our things by the date that they quoted us.

I used this company along with a work related move cross country. They were extremely professional, competent, and honest with their expectations throughout the whole experience. I was quite happy with their service as everything arrived on time and very few items were in any sort of damages state. The ones that were damaged, they appraised and reimbursed me. It happens you know? Minor stuff.
I’ll recommend this to anyone who wants professional movers! They were just so amazing. I was a nervous nelly with all my belongings, paperwork, and my car being shipped cross country, but they brought it home :)

I used this company to move to Boston, which was a work related move from DC. At the time, my company paid for the move. However, the movers who picked up and delivered my things were SUPER professional, courteous, and amazingly fast! The whole process was explained to me, and I appreciated this as I had never made a «big» move before that I didn’t load my own stuff up and take it.
Everything arrived in Boston, safe and sound, and undamaged. I even had a glass top table and wicker chairs that arrive without getting broken or beat up. They were super careful when putting things back together and even help arrange my furniture the way I wanted it in the new place.
When I was moving out of Boston, I of course called this company again for an estimate. I looked around, but decided not to go with any company that called me back and I couldn’t understand on the phone. Humboldt came out, and gave me an estimate, and again explained ways to make my move easier and to fit my needs and budget, since I was the one paying this time. I again was so impressed, that I had no choice but to use them.
I was not disappointed. The movers who both picked up and delivered were professional, friendly, and fast. They took care of my belongings, as well as the apartment so I didn’t lose any security deposit. (Ever have that happen because some mover scratched the hardwoods? Sucks!)
I HIGHLY recommend this company. I’d use them again in a heartbeat.

We ended up with Humboldt Storage & Moving Company (an agent of United Van lines) because two other companies couldn’t meet a tight deadline (imposed by the future buyer of our place). I can’t complain about the price because of my husband’s employer are paying them. I will complain about the service. It has been a series of mishaps. They send one guy to pack a 1 bedroom condo for two people. I raise my eyebrows. Just before 10 am he says he’ll be done by 4 or 5 pm. By 2 pm, he’s still in the kitchen blathering on or talking on his cell phone. By 6 pm, he’s not close to being finished and has to come another day.
Then there is the «miscommunication» between the coordinator and dispatch. We specified an early pick up time because we need to be out of our condo by a certain time. The last business day before the move, they call to confirm a 1 pm start time. HELLO??? This could make or break the sale of our place. Moving is stressful. You certainly don’t need people who are inept to jack you around.
Update: This is our 3^rd move across country and the bumpiest of them all. On the receiving end, we had more problems since the Humboldt agent didn’t tell the company delivering our stuff that a shuttle service had to be used. We had called the day before to tell the agent specifically that a shuttle was necessary. They rolled up in their long trailer and of course couldn’t make it down the alley leading to the loading dock. We finally got our goods but it’s been very difficult. I wouldn’t recommend Humboldt at all and wish that we had gone with another company.