Dunkin’ Donuts

Terrible, I should have opened and inspected my sandwich before I drove away, which I hate to do. I’d like to trust DD but this location has lost my trust. Also the lady who handed me my sandwich did not smile did not give me a salutation, nothing. My sandwich bread was burned black. Was she even paying attention!!! Terrible!

This is my first negative review ever on Unilocal and well deserved! Rude and argumentative stubborn drive thru girl and just as thick skulled manager. When she handed me the wrong drink she argued with me that it’s what I had asked for– I get dunks once a day, I know what it looks like! When asked to speak to the manager the little Highschool brats working there crowded around me laughing about my complaint and manager didn’t take me seriously. F@#! This location please hire people you don’t want to punch thanks it’s not that hard to make a coffee or be pleasant to the public

I’ve noticed an improvement in this dunks over the last few months. I have been here a lot including last night. It’s clean including the restrooms. It’s the most spacious one in Canton and plenty of parking.

One of the worst in the chain, and that is saying quite a bit. Dirty floors and tables, unwelcoming staff and bad coffee.
Ordered vanilla latte, which confused the woman behind the counter. Finally received it and noticed there was no vanilla flavoring added (also saw them make it). Wen I returned to the counter and said it tastes like there is no vanilla flavor, she argued with me and said she put it in. After kindly asking if she would mind adding another shot she did so reluctantly. No «sorry», no sympathetic expression, no nothing.
My regular DD is south Weymouth shop on 18, for those of you familiar with it, the best (and busiest) one in the south shore.
Too many other shops in the chain, avoid this one.

This place used to be good. Ever since they changed the workers, it went downhill. i order a medium ice coffee regular, not a medium ice coffee black. The overall texture/​taste that my coffee was made tasted like complete sh1t! It feels like this place has illegal immigrant workers. The girl who deliver the coffee through the drivethrough window is a complete b*tch. She needs an attitude check.

I agree with Tom K. There are about 7 DD’s in Canton alone, and I will always pick this one last — even after the gas station ones. The coffee is off — never tastes fresh or good quality. To quote a friend, «it tastes like someone wrung out mop water into the coffee.» The employees never seem to understand what we’re trying to order, probably because none of them speak English as a first language. I always have to repeat my order at least twice and it’s usually wrong. I wish I was exaggerating, but it’s really that bad. How do you mess up a medium regular?

Alright, first off, its a Dunkin Donuts. A chain coffee shop. Its not supposed to be fantastic, but its not supposed to be terrible either.
My problem with this location is the incredible level of inconsistency. At Dunkin Donuts, you’re supposed to know what you’re getting, but I feel like I never do at this location. More often than not, the coffee tastes off. I’m not sure if they’re not cleaning their machine regularly enough or if they’re leaving cleaning product in the coffee maker, but the stuff that comes out of here just isnt good.
Their breakfast sandwiches fair better but suffer from the same lack of consistency. I think I’ve had the best DD sausage egg and cheese ever from this location but I’ve also gotten dried up meat on a hard bagel before too.
I hate to be so hard on a place, because occasionally they do come through with accurate, delicious, and prompt coffee and food, but they often don’t. And judging by the lines at the drive thru in the mornings, they must be doing a lot of things right. Or maybe it just boils down to location location location.