Water’s Edge Grill

So incredibly disappointing. I don’t even know where to begin. We were greeted 10 minutes after being sat in a barely half capacity restaurant. I held my daughter 5 minutes while waiting for a high chair that we requested in our reservation made a day prior. My husband ordered and iced tea. I’m still not clear on what the nearly black fluid was that he was served. The children’s food was typical kid menu food. My older son ordered a medium rare filet with no signature sauce and mac-​n-​cheese. The medium well filet was covered in a bernaise sauce. The actual cut of beef was good but that was the only positive component on the dish. My son sat with an empty glass until I left the table to ask for a refill. I order the scallops which were good. I requested a side of asparagus which was so salty that it was inedible. I personally use salt in excess (as unhealthy as that is) I was able to eat one piece before pushing it aside. My husband ordered the land and sea. It’s clearly states in the menu that is a filet served with a crab cake, potatoes and a vegetable. His steak was cooked to order but was missing the requested sauce and to his surprise was served with 2 scallops and no crab cake. When we asked the server about the crab cake, as my husband doesn’t eat scallops. He said that was how the dish was served and promptly walked away. We ordered two margaritas, fairly basic drinks. I have never tasted a margarita like this. I asked if we could please have some orange juice so that I could attempt to cut the sour mix and possibly make the drink a little better. I was unsuccessful and felt like I was «on the clock» making known cocktails. The server never asked if the margaritas were ok nor did he ever check back to see if our entrees were prepared to our liking. After we finished what we were able to eat I walked to the hostess station to look at a menu. I wanted to be sure that we had not misread the description for the land and sea entrée as we had still not seen our server. A very pleasant hostess asked if there was anything she could help with. I explained the issue with my husbands dish. When I returned to our table the server was clearing our seemingly untouched dishes. At no point did he question why the food was not eaten. At this point a manger arrives at our table. He does apologize for «whatever was wrong». He then asked my husband if we would be willing to wait while the chef cooked a crab cake for him. At his point our table is clear minus the awful margaritas and the empty beverage glasses. My husband thanked him but said that our children were ready to leave. He said «fine» and left. We had been seated at this point for 1.5 hours. The manager never offered any other solution. When our check was brought to us we were charged for EVERYTHING! The full cocktails, the full (black in color) iced tea and more importantly the entire land and sea entrée. I have no problem paying for the steak, which was not cooked properly, but the «sea» portion. My husband didn’t touch the scallops and we were not offered a crab cake until after our entire family was fished and the table was cleared. Cleared of full plates which should indicate a problem. My husband and I both manage restaurants. We are easy going are more than understanding of all problems that can arise in this industry. We work very hard to support a family of five by providing excellent service in our respective restaurants. We were excited to have special dinner with our children in what appeared to be nice restaurant. I have never in my life thought to write a review as I personally understand the effect they can have on a business. This experience was by far the worst I have ever had. This painful experience cost us $ 130.00 for 2 sodas that were never refilled, two margaritas that I had to mix myself and were still awful and untouched, a filet that was improperly cooked and covered in a sauce that was specifically not requested, a scallop dish and a land and sea entrée that was not made with the same ingredients as the menu reads. We would never look to receive anything for free but to charge a guest for items that were inedible or prepared incorrectly is absurd. We understand mistakes happen. I believe that we are very sensitive and understanding to these situations. We have both been of the opposite end of this situation. I do hope that someone is able to recognize the very obvious issues in the restaurant. I hope that the staff receives proper food and cocktail training. I hope the the management finds a better way to handle and rectify these issues. The manager is the last «line of defense» in a guests experience. Unfortunately these experiences may have a far worse impact on a business and the hotel than they care to realize. I hope that other guests have a better experience but I’d certainly think twice before dining here. We will never make this mistake again.

The food is definitly overpriced for the quality.
The location is really nice, but that’s more on the resort than the restaurant.
If you can eat anywhere else, do it. Even the buffet is a bad deal.

Wish I had read the reviews before coming. The food is terrible… Had the buffet, but had to stick to the salad bad. The service was very good.

The food is bad… the service is Blah… The prices are high… Only reason to eat here would be if you have no choice at all… the other options in town are not that great either… the resort is really nice… good service… the restaurants… different story…

Go for the food and not the service. The worst service I have ever experienced. Someone walked past our table and got sick. The response from the manager was they had to wait for security to clean it up. It took 20 minutes to do so. In the meantime they threw a towel over it until someone could take care of it. Won’t come here again.

The only reason to eat here is for convenience, if you simply can’t make it to ANY other location. The food is low-​rate, overlooked and dated. Over priced wine list with low end selection. Food is one star. Denny’s might be better, though I haven’t eaten at Denny’s for 25 years.
Steak was cooked well done when medium was requested. Were those veggies cooked an hour ago? Did you order these desserts from somewhere outside the resort or were they left over from a wedding? More cons: over priced wine.
Pros: good, local beer. Attentive service. Location.
This review does not reflect our overall stay at the Hyatt. Great resort!

This is our first time in Maryland so we wanted to see how the seafood would taste. We are from the Pacific Northwest so we are pretty picky about our seafood. I ordered the pecan crusted salmon. The crust was pretty sweet and the salmon was quite juicy. The Brussels sprouts on the other hand were AMAZING! I don’t know what kind of sauce they used, but it was tasty! They also had a special crab cake plate, but they weren’t as flavorful as other crab cakes I’ve had. We sat in the adjacent room that had a view of the water, which was really nice.

Pros– lamb chops were great. Beautiful space, nice hostess and amazing manager.
Cons– mussels, crab cake and rude server who would not acknowledge my birthday and rudely told me her service was slow due to 40 top. Luckily management saved the day. The food still isn’t great. I will not return.

There may be dozens of tables open, make a reservation anyway as they keep tables closed. There’s a 9% tax on alcoholic beverages. Table service is friendly. My appetizer portion of fried calamari was tender and spicy, but the temperature was not as hot as it should have been (not raw, just not hot), in addition, the portion size is easily enough for two or more, so take that into account. My main course was the Pork Osso Bucco. The flavor was good, portion size good, asparagus was almost raw and, like the appetizer, the plate was scalding hot but the food was only warm. My wife had a soup appetizer which she thought was very good, but her main dish, salmon, was served on a bed of risotto which I also tasted. The salmon was very tasty and well cooked, but the risotto, well cooked, lacked flavor. Their prices are moderate, the views are beautiful and again, the young wait staff is courteous and polite.

We ate here because we were staying here. And we will not repeat the experience. Dinner was striving for average, at best. The steak was paper thin (shockingly so for the cost); it did at least have some flavor. However, the side dishes left much to be desired — the «adult» mac & cheese was far less enjoyable than the ones my kids had.
On the note of kid’s meals, that was done well, so good on them for that.

Just checked in around noon and went down for a bite. It was a very nice crab cake sandwich and my wife’s fish-​n-​chips was made to the order, one of the best we’ve ever had. Staff was courteous and had the coloring placemat and the crayons ready. No complaints here.

Service excellent, but food so horrible, salty n not edible. Kids hated kids meal. I could barely eat their specialty crab w pasta, salty. Service and drinks excellent. Not a place to actually eat.

Typical overpriced resort buffet for captive guests. Kid options solid including Mac n cheese and veggies. Good dessert selection. Adult buffet had multiple options. Go early to avoid dining in dishes sitting under warming lights.

We had their breakfast buffet here twice as part of a B&B package. The standout of the buffet offerings were the scrambled eggs — they were cooked to perfection.

We ate here as we were staying at the Hyatt. Awesome place to stay. Our meal was not awesome. Cream of crab soup was so salty it was in edible. Soups served at the conference were too salty. Not a little salty in edible salty. My burger was way undercooked asked for medium rare amid it was super rare. Raw in the middle. Taste was good. Just poor execution. Other patrons meals seems good and they were happy. Kitchen expediter needs to be more involved. Those meals should never have left the kitchen

We ate there last night and except for the service, it was horrible. Our calamari was salty enough that it had to be returned. The salad was overdressed with a very acidic dressing but we ate it because we were hungry. My wife’s vegetable lasagna was a pile of pasta with large pieces of green peppers, yellow peppers, and snap peas with ALOT of cheese on top. It was terrible. My mussels were over cooked but edible. The pumpkin pie was alright. The butternut squash soup was okay, too. The final act was finding out that our Makers Mark manhattan was $ 16 and the Bombay and tonic was $ 14. It’s a beautiful space with unbelievably bad food. We’re here for two more nights but won’t be dining here those nights.

I love Water’s Edge Grill, the only 3 meal restaurant in the hotel — Hyatt Regency Chesapeake Bay. They have a nice selection of American breakfast. I always go for the buffet ($ 17) that includes two drinks (coffee & orange juice, for me) and the omelets from the omelet station. The servers are all very helpful. Many of them look like they are college students from overseas (Macedonia, Mongolia, Poland, etc…) visiting the U.S. just for the summer on a special program that enables them to work. They are all hard working, friendly and nice. You feel as if you came to a different country, kind of. Anyway, my favorites here are the fresh fruits, oatmeal, bacon, sausage, omelet, very tasty fresh OJ, coffee, and the very high ceiling.

I was at the Hyatt (where this restaurant is located) and stopped in here for breakfast. They have the requisite breakfast buffet and omlette maker with a fairly robust breakfast menu.
I went for the Eggs Benedict. The food was deliciously prepared and elegantly presented. The waiter was friendly and courteous and attentive. The ambiance was great and they had USA Today available for free at the hostess station.
Yeah. It’s not the cheapest place in town but if you’re a guest at the hotel/​resort/​spa it’s pretty darn convenient and opens at a reasonable hour for all us «morning people».
Oddly, the menu items are cheaper than the buffet. So my recommendation is to pass on the buffet unless you’re really hungry and can get your money’s worth.

I’m giving this place 4 stars because there is no 3.5 option.
The menu is wicked limited. I even asked if I could have the larger, restaurant menu, but no luck.
Tip: Inquire and sample the local brew on tap. There was one called 16 Mile when I stopped in that was off-​the-​charts-​awesome.
Tip: When I stopped in after a run around the property, I asked the bartender to fill my water bottle with ice/​water, he kindly did.
I ordered a crab cake sandwich with a chips and salsa starter. The bowl of chips, tri-​color from a bag, dwarfed the 2 tablespoons of salsa. There was also a ½ a cup of sour cream. Maybe this is how some folks take their chips and salsa, not me. To her credit, when I asked for more salsa, the server brought me an appropriate amount along with a bowl of ‘smoked salsa’ which was quite tasty. When I asked her what was in it, she didn’t know.
The crab cake with fries, really lacked fries. It was the same amount that you might get at McDonald’s if you ordered ½ of a small. No exaggeration.
Other than that, the service was good, the crab cake was cooked well.

The restaurant is beautiful and the service is good, but the menu was not very extensive and the food was only ok. I ordered the seared sea scallops. The scallops were good but came with two types of tomatoes, cherry and regular. It was A LOT of tomatoes surrounding my scallops. The tomatoes were either sour or bitter. It didnt taste good! Other than two grilled pieces of onions, this dish was lacking in appearance. Some potatoes or risotto in the dish to act as a bed for the scallops would have been nice. It was $ 24 for four scallops. If I werent staying at the Hyatt hotel for my training I would not have eaten here.