The jeans here fit me really well which is why I’ve come back in the past, but it’s not worth it anymore. The employees here, like at A&F I’ve ever been too, are SO rude. They don’t greet you when you walk into the store, they have conversations among themselves and ignore you until they feel like ringing you up, and they always have an attitude when it comes to grabbing a size or opening a fitting room. I don’t know what type of training they undergo, if anything at all, but it’s poor enough to prevent me from shopping here any longer.
Song L.
Place rating: 2 Malden, MA
lol no boot cut jeans carry in this store. I just order online.
Amy L.
Place rating: 1 Boston, MA
Unlike a lot of the other reviews, I’m going to actually review this store, not the brand. I used to work at this exact store a handful of years ago, so I know what the company expects from their employees. I wasn’t greeted or acknowledged when I walked in. I don’t usually care if people greet me when I walk into stores, but this time I was curious what the lame tagline was now and was disappointed when I didn’t hear it.(I got crapped on for not saying the tagline, so why aren’t they getting in trouble for not doing it either?) The employee at the register barely said a word and rarely looked at the customers he helped, including me. There’s supposed to be another lame tagline here too. I went into this store to make an even exchange for something I bought online. He was very unknowledgeable and tried to make me pay a difference in price although there wasn’t supposed to be one. When I told him this, he called the manager over and when she came, she didn’t acknowledge me or say anything to me although she was at the register for a good six minutes trying to fix the system. I swear I’m not an attention whore, I just want to know what’s going on with my money. After they resolved the issue with the system, the employee rolled up my clothes into a ball and threw them into a bag. They just don’t care about anything here.
Fiat V.
Place rating: 4 Boston, MA
The first thing you hear is Thump, Thump, and more Thumps… I’m at a club again!!! Good jeans. T-shirts are, «Meh!!!» Their cologne is like pheromone in a bottle! I love it! Go here for the good and durable jeans. It’ll be nicer if you can catch it when it’s on sale.
Marcus D.
Place rating: 5 Boston, MA
Five stars for the clothes. I hate the stores, I hate the employees and I hate the other customers. I’ve got dozens of pairs of jeans from here, collected since I got my first job, some I cannot and will not ever be able to fit in again, but it’s still my favorite clothing store, whether I am here or at Tysons Corner in Virginia. I have all my obnoxious Christmas sweaters, the kind w/a reindeer and snowflake on them, and matching hats and scarves. There are way too many employees, who are basically just there to hang out; MILF mothers that look better than their plain Jane daughters forcing them into slutty clothes they wish they could wear: «come on, honey, try this one on, too.» Awkward, carbuncular boys in flip-flops and letterman jackets, looking like they were just caught leafing through their first porno mag; hot WASP blondes that would NEVER talk to me; and then guys like me, the serious shoppers — excuse me, buyers — that know what size we are, don’t need to try anything on, and can actually blow through this place in under ten minutes, waiting in line for purchases included. MADTV does a great spoof on this place — it’s funny because it’s true.
Oli M.
Place rating: 3 Washington, DC
The music is thumping and the cologne stench is heavy. Sometimes shopping at A&F makes me feel like I’m at a club, which is weird, ’cause they don’t really sell the kind of clothes that you’d wear to a club. I never really thought I’d be shopping here, especially post-college when I couldn’t afford much of their clothes in high school or college, but… um… I kind of like the detail they put into their clothing. I say it with shame, but it’s true. I think they call it «casual luxury,» and it’s kind of beautiful. If you look at most pieces of recent A&F clothing that are not denim, sweatpants, a sweatshirt, or a t-shirt, there’s gorgeous, rich detail added in the seaming, fabric choices, how the buttons are sewn on, and even on the label, despite how simple and clean-lined the piece of clothing still is overall. It’s not in everyone’s taste, but it’s definitely in mine, and I can usually find a few items I like among the typical«Blonds go the distance» type t-shirts. On my most recent trip, I noticed older North African immigrants were working in Customer Service. This is definitely progress from A&F’s typical ‘svelte, young Caucasians only’ staff policy. I don’t agree that A&F’s only«carry sizes fit enough only for anorexic-weak-terribly impoverished girls.» I’m not small, and have a fairly large chest and unfortunately sturdy thighs, and their clothes fit me fine, whereas I can forget about shopping at Hollister. I’ve never bought jeans here, but can attest that the store jean sizes go through 12.
A T.
Place rating: 2 Boston, MA
I do not like places flooded with employees that clearly don’t want to do anything except flying in their own developed air around themselves. I also don’t like places that carry sizes fit enough only for anorexic-weak-terribly impoverished girls. Not that I’m fat, or plump, or fluffy. Booo!