KarMART Chrysler Jeep Dodge Ram

I had a great experience getting my car serviced with these guys. They were very courteous, helpful and went the extra mile. Thanks for getting my car in tip top shape!

I received very good service here, Brian always makes sure my car is serviced completely to my satisfaction. He also remembers who I am and that is great customer service to me. I would recommend them for any service or repair you might need.

One of the worst customer service experiences I have ever had. They don’t know anything about selling trucks/​cars or let alone anything about them. They treat you like you have stupid written on your forehead.

I have been getting my cars serviced with KarMART, for going on 5 years, and I am always happy with the service I have received.

They have an awesome staff with lots of experience! I highly recommend them! Carl the shuttle driver is great to spend time with.

Be careful of their service department, I took my Jeep Grand Cherokee there for repairs and had a HID headlight going out. They quoted me $ 375 plus tax to replace because «you have to take the bumper off» to get to the headlight. My husband changed the light in 15 minutes and $ 89 dollars with the same replacement light– no bumper removal necessary. I hate when service departments try to take advantage of people, especially women because we are to naïve to say no. Not a happy customer.

Service department is horrible! I have an infant and a 5 year old and need my car. They promised it would be fixed quickly. Then I was told it would for sure be finished December 23^rd. It wasn’t. So I had to borrow a car to get to our Family for Christmas. Then I was told they would have the part on the 26^th and I could pick it up today the 28^th. I called and they still don’t have the part they supposedly ordered two weeks ago! So I am still without a car.

Parts and service are worthless. Ask the parts guy a question and his reply was «I don’t know I have never worked on one». Didn’t offer to find me someone who could help. Service guy has too busy checking his smartphone and half listening to the person on the phone.

Service department is subpar, if I hadn’t purchased the oil change package I’d be going to Oil Well in Burlington, there they’ll even vacuum your car and clean the windows before they are done.

I have never had as great of an experience with purchasing a vehicle, as I did at the Dodge dealer in Burlington. I had a guy named Ian helping me and he was just so nice. I never once felt that they were trying to pressure me. They listened to what I want, and how much I wanted to afford, and they hooked me up with an amazing New Dodge Charger. Seems like management, and they sales are all so happy, and fun to be around. Normally at other places I’ve been to it takes hours of going back and forth, trying to settle on a price, and vehicle. This time it seems to take more time cleaning out my old car then actually doing paperwork! I highly suggest the Dodge dealer in Burlington!

Went to buy a vehicle and the car salesman was nice but the sales manager was absolutely terrible. We weren’t successful in negotiating terms and when we declined the deal and started to leave we said thank you, and his response was «thanks for what? We didn’t do anything for you.» The situation went bad very quickly. Then he continued to follow us out stating «what were you expecting to get «I told him thanks again, we will take our business to another Dodge dealer and he said «get out and don’t come back» and over the loud speaker told us that there was a Dodge dealer in Bellingham. As I was getting my child’s seat out of the car they locked the car from inside the building. This could have been handled a different more professional way. I have never been treated so terribly. I’ve worked and lived in this valley for many years and would never imagine being treated this way or treating others this way.