Simply Self Storage

BOYCOTT THESE NOISE POLLUTERS!
They have a very high pitched beeping door alarm that goes off thirty to fifty times a day (every time a car leaves). I live 250 yards from this place. Inside my apartment, with the windows closed and my air conditioner and tv running, I can still hear every last beep.

Some of my neighbors have actually MOVED OUT, citing this alarm as the reason.
We have spoken to the storage facility’s owners (or managers) and they told us a BUNCH OF LIES! They said it never goes off after 10pm, but it routinely goes off at 2, 4, and 5 in the morning. They also said the alarm had been there only a few months, but my neighbors tell me it’s been going on for YEARS. They said they’d see what they could do about it, which turned out to be nothing.
Sometimes, like today, the door gets stuck open and the alarm goes for hours until the police finally come. Today a truck broke down in the doorway and the alarm went off nonstop from 3:15 to 4:30pm. When I called, they said they were aware of the situation but unable to turn off the alarm.
There are SCORES of storage facilities in Boston, so please do the people who live nearby a favor: STORE YOUR STUFF ELSEWHERE!
Also, I do not know from personal experience, but I’ve heard they’re quite expensive as well.
If you live in this neighborhood and are bothered by the incessant noise, please add a one star review of your own and call the mayor’s hotline at 617−635−4500 and make your voice heard… or at least walk by and give them the finger.
Eternally Unilocal,
Matt A.

I’ve rented units here probably 12 times for different promotions I’ve worked over the years. This is my favorite storage unit by far. I was actually compelled to write a review because I was looking up their phone number and I saw the Unilocal stars and I was like, HOW do they not have a higher rating?
First, a disclaimer — I’ve never personally paid for a unit here, nor anywhere else, so in terms of pricing, I’m really not sure how they compare. However, I do remember when I had to rent a unit just for a month a couple of years ago and the manager said he would give it to me free, with just admin fees! I was amazed.
Now, the important stuff. It’s CLEAN, which is huge to me, because currently I have another unit in South Boston that’s disgusting. It’s dark, dirty, full of bugs, and just generally pretty gross to visit. SSS is really clean and well maintained. It’s really big and allows cars to drive in, which is a huge help and such a step up from when I rented from the yellow brick self storage or whatever it’s called down the street on Harvard Ave and it was impossible to even park, much less get items from the unit into your car. And finally everyone that works there is incredibly helpful and nice. I’ve had a number of issues and the staff have never let me down or left me to my own devices. AND it’s 24 hour gate access which is a lifesaver when you run promotions that end at 11pm at night.
I don’t know how passionate one can feel about a storage unit but if I could, I’d go here forever.

Literally the worst-​run business I have ever seen.
I should have fled from the beginning. Aside from the access code they gave me not working, getting trapped in the building by the automatic doors (and no one answering their phone to get me out), or the lack of signage to navigate the maze of storage spaces, I have no idea why I was dumb enough to leave my furniture at Simply Self Storage.
Why I thought checking out of this place would be any easier, I have no idea. They charged me for an additional month after I’d left, never returned phone calls, and after my 3^rd call to them over several weeks, they admitted that I was still on track to be billed again for another month.
With management this inept, buyer beware. Worse, with communication this poor, and a stipulation in their home-​brew legal contract that they can sell your stuff for any failure to pay… the risk to ever rent here is overwhelming. Look elsewhere.