Use their services on a regular basis for the past four years and am a very satisfied customer. I am occasionally required to use the services of their competition, and though I have no complaints about other labs, I feel Curtis & Tompkins does a superior job in every aspect of their business.
Karina U.
Place rating: 5 San Francisco, CA
I’ve been working with C&T for over three years now. Hyperbole aside, they are far and away the best laboratory I’ve worked with. We grade our subs based on courier service, analytical quality, reporting, communication, and invoicing. Out of 600+ water/soil samples sent to them in 2014, they achieved a 94% TAT rating. I cannot speak to Da Wei’s experience but given the sheer volume of work we’ve given C&T and the consistency of their performance year after year, I felt compelled to right this Unilocal-wrong. 5 stars from a very satisfied customer.
Da Wei S.
Place rating: 1 San Francisco, CA
Good testing, but awful customer service. They make false promises about turn around times. My account manager was off the charts passive-aggressive. Eff these guys. Use another lab