Make sure you always check your order, I was in hurry and trusted when guven my order it was correct. When I arrived home I was missing my wife’s order. It was to far of a drive to go back so always check your orders. Plus I went at a time when they were not busy, so there’s no excuse on their part for not getting my order correct and mine for not checking. This is why I gave 3 stars.
Adrienne H.
Place rating: 5 Pasadena, CA
I love this one! It’s been here over 30 years. The kids eating area is a classic. Service is good.
Jocelyn H.
Place rating: 1 Los Angeles, CA
Terrible customer service. We received the wrong order at a different, nearby McDonalds on our road trip to San Francisco. The manager was snappy and rude asking for a receipt and when we didn’t have it she wouldn’t exchange it for the right sandwich. I’ve been to McDonalds where if at one I got the wrong drink I went to another and they swapped it out. It’s not a big deal and we offered to pay the difference but she refused. They are under heavy construction and it already looks unappealing, so the attitude and poor service just makes it that much worse. The workers just wanted to give attitude and be right at 7:20 in the morning instead of looking at the wrong sandwich, seeing how it wasn’t what was ordered and fixing the issue.
Lou J.
Place rating: 1 Long Beach, CA
What shit hole. Lost my appetite going in. Guess that’s a good thing. Will now slowly kills myself by going to jack in the box
Charlie H.
Place rating: 1 Hacienda Heights, CA
Serving distasteful cold fries all the time. Even my dog wouldn’t want to eat. This is how bad it its.
Alam F.
Place rating: 4 La Puente, CA
Been seeing a lot of commercials and ads everywhere about this new dish from McDonald’s so I decided to come try the New Buttermilk Chicken. A tender, juicy, filet made with 100% chicken breast meat, real buttermilk and no artificial colors. Plus fresh tomato, crisp leaf lettuce and mayonnaise all atop an artisan roll. I was very satisfied with the taste and the bread used for this sandwich, I definitely recommend people that love buttermilk to try this. I give this dish 4 stars.
Richard L.
Place rating: 1 La Puente, CA
now this place right here is like any other mcdonalds, I’m a usual cause it’s down the street, but one thing I hate is when I get my meal they never give me ketchup so now I ask for it all the time, once I ordered a breakfast platter and got no syrup for my pancakes so we ate them dry, and no matter what I buy at any location I always get buffalo sauce cause it takes everything they sell to the extreme on your taste buds but this location has told me on different occasions that they no longer carry buffalo sauce but I Go on other times and they do give it to me so witch one is it do you carry it or not
Paty A.
Place rating: 3 La Puente, CA
This mcdonalds is not as bad as it was they have new ppl working there and is better but it really needs to upgrade the play area.
Albert J.
Place rating: 1 Pasadena, Los Angeles, CA
Came in the drive-thru line and was asked how they can take my order. By saying this, that means the employee is ready, correct? So I try to make their life easy by saying everything I wanted in the easiest order possible. Number 5 with a large coke. Then he tells me to hold a sec. Because he’s not ready. Why do you ask me what I want to order if you’re not even ready to take it?! The a minute later, he asks again so I repeat and he still didn’t understand. Point is, I try to make life easier for these fast food employees and they still don’t get the point. And they want how much, per hour?! To end all of this rant, they still managed to somehow get my order wrong when they gave me my food. Horrible establishment in a horrible area.
Ariel M.
Place rating: 1 Buena Park, CA
My smoothie tasted like it had a hint of kitchen cleaner inside of it… And so did my fries.
Carina C.
Place rating: 2 Walnut, CA
This Mcdonalds really sucks. I don’t know why I waste my time. All the time I come here either my fries are cold or they forget to give me something. Today they gave me 2 dried out Apple pies… really!!!
Kanani C.
Place rating: 4 Fort Irwin, CA
This McDonalds is my favorite in the area. Me and my husband love having our breakfast sausage mcmuffin sandwiches and they make it fresh every time. Good, fast service
Why Y.
Place rating: 1 South Pasadena, CA
This McDonald’s is kinda ghetto. At night, the staff is ran by slackers. Fries are usually not fresh and hot. This is also the only McDonald’s that only takes cash between midnight and 5am. Yesterday, I ordered two large combos in drive thru. I ended up getting one medium fries. I went back inside and let them know. They said i ordered one large and a medium. I showed them the receipt, then they said,” well, you didn’t get charged for a large”. I showed them reciept, AGAIN, and corrected them. They need to get their act together.
Letty P.
Place rating: 4 La Puente, CA
I’m a fan because it’s so close to the house. They are consistent in their quality and taste and their drive through offers fast service. Just like any fast food restaurant, don’t forget to check your order before you leave!
Anthony F.
Place rating: 3 Hacienda Heights, CA
Why does this Mc’Donalds have lower prices compared to the one by my house? In any case service and everything was good. That weird«lowered» section insidie is kind of odd but whatever.
Cynthia D.
Place rating: 5 Chino Hills, CA
once again another favorite Mc D’s in the morning or afternoon for my Ice Coffee Caramel drinks with extra Caramel. Staff is so nice and helpful. I like buying the snack wraps or Premium snack wraps with grilled chicken. I usually come to this Mc D’s when I use a less conjested route to work. This Mc D’s drive-thru line is usually not a long line to get through in the mornings, especially when i’m rushing to get to work ASAP! Thanks! keep up the great service.
Randy G.
Place rating: 3 Cerritos, CA
It’s McDonalds what do you expect!!! 5 Stars? 4 Stars? It’s Fast Food gets the job done… I only come to this one for the McCafe usually… They are pretty quick even the drive thru in the morning seems to trek on thru… They screwed up my order once… other than that… it’s damn McDees! What do you want from them!!!
Aurora S.
Place rating: 1 Whittier, CA
This place is so conveniently close but horribly employed. I drive 20 minutes to a different Mc D’s when this one is 2 mins from my house. Even the younger management team have no clue what«customer service means“Also 90% of the time my order is wrong and mind you i only ordered 2 coffee’s.Stop here ONLY if you really have to and make sure to check your order.
Tom V.
Place rating: 1 West Covina, CA
Young people trying to make a living in this economy. Restroom in serious need of remodeling. Patched up several times over. Kids play area in serious need of replacement. Play area old and faded. Play area outside exposed to the elements.
Jonathan C.
Place rating: 3 Diamond Bar, CA
The service here was a-OK, This place is kind of out in the middle of industry zone, so it’s not exactly booming with folk life, however; be it as it may, a Micky Ds anywhere is always more convenient. Always go through the drive thru in this place on my way to work. You can beat a 3 dollar breakfast of champs. 99 cent regular coffee [2 creams 2 sugars], 2 apple pies, and maybe a parfait to boot. Or if you’re feeling like a beast. You can pick up the deluxe plate with 3 hotcakes, some measly beacon, pretty good eggs and a nice biscuit for like 3.50. If anything McDonald’s does that would make me want to go, it’s the breakfast. Their normal menu is more or less alright. And you guys all know the gist of the food and prices. Regarding the drive thru, the service is rather quick. Go in and out, barely have time to check in on my iPhone. The one thing and the most debilitating fact is that this place is just on the wrong side of the corner for me. And not only that, the intersections are fairly busy no matter where you go, and if you’re attempting a u-turn, good luck driving 2 miles before seeing one. But thank you McDonald’s for being there for me when I’m too lazy to make my own breakfast. :D Kudos to you!