Texas State Low Cost Insurance

Gave 1 star because I couldn’t give 0. Someone hit me and ran, not before we snapped a picture of their license plate. They were caught and had this insurance. The company has the worst customer service imaginable. Good luck speaking to a live person. They drag their feet if you are a claimant hoping you will give up and take care of it yourself. Dealing with them has been a nightmare and has drained my time and energy. Couldn’t speak to a live person to set up for them to cover my rental car when in shop.

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Texas State Low Cost was my agency for years, before the business was moved across the street due to new construction. In 2010 I had a baby and couldn’t afford to keep my policy, so my car was added onto our family policy elsewhere.
My agent Jose at Texas State Low Cost is the best, always getting us discounts and the best deal possible, even occasionally waiving fees, which is very appreciated. I don’t get that kind of service from my phone company, and I’ve been with them for over 10 years!!! Jose is always friendly, takes his time with you, remembers details both personal and business related, and quick to respond to questions, phone calls & requests, and always available to deal face to face with clients. Congrats to Jose for great customer service. You are a rockstar agent!!!