Floyd’s 99 Barbershop

I had been going here for years and had some great haircuts. I have had some average ones also. But recently had a hack job. It is unbelievable how bad it is. I went back to get it fixed but the manager wasn’t there and there was nothing that could be done at the time. They later tried to fix the haircut but there’s no fixing this. They did give me a refund which I appreciate. I just can’t trust going there anymore. I had quit going here and had been going to another place because of some not so great cuts and having to wait 20 minutes sometimes when I made an appointment. The place I had been going to was closed and decided I really needed a cut and it was 8pm so I went to Floyds. Next time I’ll wait. I would pay $ 100 to have the hair back I had a few days ago.

For a $ 23 haircut, neck shave, hot towel and light shoulder massage I’d say great job. I’ll be back every 5 – 6 weeks!

This place is trendy and hipster central but, I do love the concept. My friend needed a hair cut while in town and another Unilocal friend of mine recommended this place to me. It was a Sunday so the wait was about a half hour but, that is to be expected. They have seating inside and outside for the ladies waiting for their man to get a haircut. I also love the location because I was able to grab a coffee next door.
He absolutely loved his experience and his hair cut. It wasn’t too expensive and I thought he looked great.

I just had the worst haircut of my life!
I forget the guy’s name. He is a little guy with dark short wavy hair with a heavy five o’clock shadow. He was clumsy and seemed like he didn’t want to be there.
When I was waiting to pay I saw a sign that everyone received a neck massage. He didn’t even mention it. Really, I just couldn’t wait to get out of his chair. I almost stopped him in the middle of the haircut and requested another stylist. But I decided to keep my mouth shut and let him finish.
I work in an industry that makes a living on tips and I usually over tip and yet I could not justify leaving any kind of tip for this terrible service.

Best haircut for a dude in Austin. IMO. Then again, I’ve been a regular at Supercuts forever. This would be the first time I took a moment to write a review. I’ve been here at least 12 times. It’s usually I have to write it when I’m there or it won’t get done. They have a Music trivia special to 70’s to 90’s rock and roll with the reward being a free $ 5.00 dollar shampoo. I get the 80’s and 90’s stuff but get stymied to anything older.
Well, lets talk service, I get what they call the Floyds Cut. Its a Cut, Style, Wash, Neckline shave with Hot towel and they top it off with a shoulder massage.
I haven’t had a bad cut from this location and usually go to Mai, Gabe, or Kelly. I recommend calling ahead because the wait is usually long but worth it. The people/​greeters are generally very friendly and nice. I take the time to go to Houndstooth Coffee next door

One single factor is holding this place back from a perfect five stars (in my opinion): their appointment policy. Not only can you only make an appointment on the day of service, but you typically can only make an appointment with someone who’s cut your hair before. For example … you call to make an appointment with someone you’ve seen for months. «Oh, I’m sorry, they don’t work here anymore.» «Oh, man, that sucks, well can you please set me up with someone else who has availability today?» «Oh, no, I’m sorry, we’re not allowed to do that.»
No doubt plenty of guys are totally cool with this policy, but it’s tough for some others who need to schedule weekday hours in advance.
Otherwise, everything is top notch. The cuts are great. I’ve seen five different stylists, and they’ve all done a great job. Everything runs on time. Although Floyd’s is a fairly large national chain, you may never know that – it feels «very Austin.» Prices are also on point for the level and quality of the service (s).
Six stars if they’d launch an online scheduling tool (that, of course, allows you to schedule a few days in advance).

Well Floyd’s finally has my real name and cell number. It was inevitable I guess, but I will never understand the need for this info. I usually have just provided a pseudonym and a random phone number since I was sitting right in front of the nice desk folks. One thing which seems to be unpredictable is the wait. Since I have moved over to Westlake, it’s a bit of a drive so I decided to try the «phone in a time» approach. I called in today at 8.30 to book a time of 10.45am. Unfortunately, since I didn’t have a regular stylist, I was informed I couldn’t call in and that I should call back 30 mins before my arrival.(ok.what?) I was also told that they have been pretty slow in the mornings so they should get me right in when I arrive. Called back at 10.15am to let them know I would be there in 30 mins and they said great, I’m on the list. The drive is 30 mins from my office so when I arrived I nabbed a 30 min parking spot outside, since my #2 buzz literally takes 15 mins at most. I opt out of shampoo and neck massage. it just puts me asleep. :) Walked in and it was busy. Oh oh… but I was on the list! I checked in and was informed we will be with you shortly, there are a few folks before me… mmm ok. I left to move my car since I knew that there was no way I was getting out in 30mins. Came back in, took a seat and then check in gal came over and asked me to confirm which two phone numbers on a yellow sticky was the correct number for me. sigh. I don’t want you to have my number, but I acquiesced since I was tired of this phone number game at this point and 30 mins later I was able to have my hair cut. 10 mins later I was out the door back to work. The job the stylists do is fine, sometimes I get a cheery, smiley girl, sometimes I get let’s get this over with and have a nice day person, regardless, it’s 16 bucks and I always round it up to $ 20 with tip. The call ahead thing, I don’t get, since it seems the time was the same whether I called up prior or just walked in the door today. When I called at 8.30am, not sure why they didn’t just pair me up with any stylist which didn’t already have an appointment set? Anyhow, taking an hour getting there and back and another 30 mins to wait for a quicky cut, is slowly making Floyds not an option anymore unless I find myself downtown. boo. :(

So last week I was running errands and really needed a haircut before attending a performance that same night. I decided to stop at Floyds 99 Barber Shop, since I usually go to the location down south. Never visiting the N Lamar location i had no idea who was available and who to see or not to see! I was immediately greeted by the receptionist and being only the second customer just after opening I took a seat in the chair belonging to MOLLY BLEW.
Molly was nice and quickly asked me what I was looking for and really listened to what I said. I even told her about my problem spot, the back top of my hair, it sticks out and up, crazy style. Basically I was looking for a Pompadour Fade, with a hard part and a little off the top.
Molly ROCKED THAT SHIT! Molly did an excellent job with my hair, the fade was great, good hard part and the best part, she took her time to address my trouble spot. No crazy hair sticking up, like I usually have. Very happy.
I don’t Unilocal much or leave reviews unless something was dead on. So needless to say, I just had to give a shot out to Molly Blew for doing such a great job with my hair. It was all on the fly for me, since I live south and never been to this location and really just needed a haircut. I was pleasantly surprised! I may have to make the trip up north to get my hair done by Molly again.
I recommend you visit Molly Blew… No doubt!

I have tried bunch of these in and around UT campus, but it was a sunday and most around campus were closed when I found Floyd’s open.
Decided to give it a try.
The service was pretty good, and the hair stylist (Don’t remember her name) was very pleasant.
Since this was my first time, I was given a complimentary shoulder massage and shampoo.
I think I’m going visit this place more often now

Bad customer service or WORST customer service? Hard to tell.
Called ahead. Showed up 25 minutes later. Then proceeded to watch five different stylists finish their current haircuts and then do … nothing. They didn’t go grab me or any of the other waiting customers. They lazily swept up hair, disappeared into the back room, and stood in the corner chatting.
Finally, when one stylist decided to take a new customer, she took the guy who walked in 10 minutes after me.
I’ve gone here many times. And many times I’ve been annoyed by how little they seem to care about their customers. But today was the last straw. Time to find a barber who WANTS my business.

I have been going here since October 2014 and so far have had 3 different hair stylists. This barber shop pulls off a classic rock theme with the collage of album covers and posters on their walls. It can get packed so I would call ahead to make an appointment. The tatted up stylists give you a feel that you are going to get a good haircut from a person that really appreciates art enough to put it on their body. They do a great job here and most of the stylists use the old school single bladed razors to touch up at the end of their cuts as well as the warm scented face towels and shoulder massage. All of this adds to the experience that is floyd’s every time you get a haircut here.

I’ve never been to a Floyd’s. I’m new to town and am on the search for my new barbershop. I’ve had a few mediocre haircuts, so I decided to give Floyd’s a try. I couldn’t get past my call in. I felt rushed off the phone and when I asked another question was forced to be on hold. I should be asked if it is ok to be put me on hold before I am. If that’s the phone service I can care less about the haircut service. Disappointing.

I like this barbershop, and my husband gets his hair cut every two weeks by Trevor… which is one of the only two licensed true barbers that are able to wheeled the knife for a closer shave. He has always done a great job, and always rocking the San Antonio pride. He will be leaving in a few months to pursue his Art dreams, but until then if you want an awesome hair cut and beard shave this is the man to check out.
My husband pays $ 21.00 bucks for the Floyd’s cut and that includes his beard trimming. Obviously with someone else they could charge differently, but I think my husband gets this price because he here every two weeks and we tip well.

Erin — I walked in around 3:45 on Saturday ³⁄₁₄. It was very busy and I was told the wait would be 30 – 45 min. I sat down in a chair inside. I watched as everyone around me got called. I assumed maybe they had appointments. After 1hr I walked up and asked where I was on the list. I was told that «oh, I didn’t know you were back. We can take you now». I was baffled. I never left the shop. In fact, I never even left my seat. They never even called my name just skipped right over. I guess I would still be sitting there had I not asked.
Thanks for asking about my experience.

The wait times can be absurd at times, thus the main reason for my poor review. It’s how they deal with the wait times that has me giving them a low review.
For instance, one Monday at 6pm I called and asked to be put on the list ahead of time, and was told the wait time was about 30 minutes so I should arrive about 6:30. So, I arrive at about 6:25 and check into the receptionist to a full wait room and only three stylists cutting hair. I waited patiently until about 7:20 (so one full hour) and I’m told there are still several people ahead of me and I may not get seated until about 8pm. Ridiculous, especially when I called ahead and was told about 6:30 I’d be seen.
I’ve decided that their «call ahead» offer is just pointless to bait people who hate waiting, like myself, get in the door. It’s always going to be first come, first serve. With a place like Floyd’s you could get seated either right away, or you could wait over an hour. It’s a crap shoot.
I like my time, so I’ve decided to take my business elsewhere. For an extra $ 9 I am getting much better haircuts with a set stylist that gets to know what I like well (instead of the random one you get at Floyds via first come /​first serve). I feel like the stylists are more «elite» and they seem to take their jobs more seriously. It has less of a slacker /​stoner vibe to the staff. More important, their competitor (and many others all around Austin) offers online appointment bookings and I have never waited more than three minutes after my set time to be in the seat.
If you don’t mind waiting and hate making or sticking with appointments, Floyd’s is a good choice. If you’re like me and hate waiting, than find another barbershop that will book a set time for you. For just a few dollars more you can have a much better quality haircut without the hassle of waiting.

I found my barber and her name is Celeste!
She definitely knows how to use a straight blade razor and doesnt let the foam dry out like other places (then it hurts even more after it gets shaved dry)
Upon walking in i could tell that this was a more edgier and modernized barbershop.
I sat in her chair and she began by asking how i style my hair and my beard. I only needed a taper on my side burns, an edge up and a beard trim.
Let me tell you… I felt reassured that this was going to be the best haircut. She took her time… which is a must. No ten minute haircut here. She applied beard oil to my beard and even shaped it!
Her fiancé has a beard so she gets to closely work with magestic beards. I am definitely coming back no matter the price.
They even give you a should massage.

Nice. Get your cut on here.
Based on other Unilocal reviews I booked a time for Christina Harber. Showed up on time and she was ready despite the shop being busy.
We went through what I was looking for, I asked for her ideas and she put together a plan to start with something and see how it worked before she took too much off.
Thirty minutes later I left with a great cut and just out $ 21, the same cost as Birds but without the attitude.
Christina kept a nice conversation going, neither spacey like some stylists who are permanently checked out nor too invasive like those thinking they’re intimate friends.
Good cut, good prices, fast service. Try it. Yes, the parking is a bitch, but, welcome to the A-​Town.

I’ve been going to this particular Floyd’s since maybe 2010. I waivered a few times, trying out some other places, but I always come back to Floyd’s for the combination of wait time (just call ahead already), the cut itself, the music/​tv, the minty shampoo, the edge-​shaping with a straight blade, the scalp massage with hot towel (I freaking love that hot towel), and the shoulder massage. You just don’t get all that at other places. And no, I don’t really care about a free can of Shiner.
Typically, I walk out of Floyd’s maybe 80−90% satisfied with my haircut, and this includes me not quite knowing what I want anyway, or not being able to communicate effectively to the stylist/​barber. I never actually attempted to find a «keeper,» instead just kind of having faith in the system and hoping that whoever did my hair that day would do a good job. This ended up being the case most of the time, and after the few instances where I actually left unsatisfied, I never saw that stylist again, so there you go. I will say that my main reason for not liking a particular haircut is usually poor blending from the top to the sides, which is something that I don’t always catch until I’m home looking in the mirror.
Last night, Mai gave me the best haircut I’ve ever had (foreal!), and it’s why I’m writing this review. Before lifting anything sharp, she spent a few minutes combing through and playing with my hair, asking me how I style it, how often I come in, and trying to figure out what the last stylist was trying to accomplish. She then gave me a gameplan of what was going to happen. Attention like that is immediately noticeable, and it translated into the haircut, as she trimmed certain areas differently to accommodate the style I wanted, took a few steps back several times to assess things, and combed through everything over and over. The blending is perfect (I’m going for a pompadour like everybody else these days), and I have zero complaints.
I admit that part of why I was so happy with last night’s haircut is that I’ve been getting this type of cut for maybe 5 – 6 months now, and now have a decent understanding of what needs to happen, which helps me explain things, but the fact that Mai actually looked at my hair for a substantial time before doing anything really stood out, and I sit here now wishing I’d left her a bigger tip. I found a keeper. Please do everything you can to make sure she never leaves.

Went in looking like Tom Hanks in Cast Away. Came out looking like a boss.
p. s. Got my hair cut by Rhiannon. Great job.

No, Floyd’s is not the owner of this barbershop and he doesn’t have 99 barbers (although with that number of barbers, it would be nice knowing that I wouldn’t have to wait!). I never gave this barbershop a try until a friend of mine recommended it to me and since I live close by, why not test it out?
There are about 15 barbers (again, not 99) and the system they use is an interesting one. Option 1: You can only set up same-​day appointments and they book up quickly. Option 2: Call-​in 30 minutes before you show up if you don’t mind which barber cuts your hair – so far, all the barbers I’ve had were pretty great! The benefit to this option is you don’t have to wait as long when you actually arrive, and if you are really lucky, you might not have to wait at all!
I usually give my barbers an idea of how I would like to cut my hair and it ends up nothing like what I imagine but I haven’t had that happen here yet. The barbers are knowledgeable and quick too. Haircuts here take a max of 25 minutes and the quality for the price is a super deal. I personally like to get my hair cut by Andrea – she’s precise and quick in getting the style you want for your hair.
For those who are first-​timers, let them know so they’ll give you a complimentary hair wash and… wait for it… they’ll give you coupons for future visits (pretty sweet, right?). If coupons aren’t enough, the complimentary neck shave and massage at the end should hit the spot. All in all, my experience at Floyd’s 99 has been positive and I will be coming back.