1st Auto Services

DO NOT GO HERE! My emissions test failed because my check engine light was on. So i took it in to 1^st auto. He said that he would do a test to figure out what was wrong with my car and then I could decide to have him fix it or not. Just to run the rest, I was charged $ 172 dollars to find that I needed a new thermostat (which is what the emissions test also told me). The owner told me that it would be another $ 190 to fix the thermostat, all in all, it would be about $ 400 for an easy fix. I know nothing about cars so I called around to other mechanics; all of them said that it could be done for $ 100 or less. I was furious! I did not need a waver to get my tabs since my mom lives in another county and is also on the title. I told him that I did not want his waver and wouldn’t pay the fee for use of shop equipment and $ 150 of labor that took way less than an hour. My husband and I had to work hard but eventually got $ 50 back. This shop will try to rip you off, not tell the price ahead of time and target girls. I cannot recommend anyone going to this shop, they are not honest.

This is the worst place ever. My car died across the street by the library and my husband ask how much it was going to cost to find out the problem. The man i’m assuming the owner said 85.00. When we got there the next day he said it was going to cost 1500 to fix everything which was oil change, timing belt, water pump + labor. I was in shock! I told my husband that they were overcharging us and their was no way i was going to pay that much. So, we said no and that we will tow it somewhere else. In the end our total was 393.18 just for them to take a look at our car and change the oil they claimed was empty. Nothing else! They also charged us 50.00 just to move the car across the street to their shop. If i had known i would of pushed it there myself. The Asian man/​owner i’m assuming said he meant 85.00 an hour for labor not to diagnosis it? What a rip off! n I warmed my husband not to go to shop like that. Never ever again will i go nor refer anyone to his company. I can assure you his GREED will not take him far and KARMA will get him and his business soon enough!

My hubby’s truck failed the test at the emission station at the south end of town and went directly to 1^st Auto Service for a diagnosis.
The staff was very quick, but since we weren’t ready for the $ 800 bill to replace the catalytic converter (s) we had to pay the fee for the time to plug in the machine and read the code… $ 218.
What !?! If they actually did something… anything… I wouldn’t be miffed… but they really didn’t do a single thing besides plug in the machine to the port under the dash. (2 star deduction)
The good news… the fee is over the minimum to get a waiver.
The bad news… the receipt was so faint the emission staff couldn’t make a copy for their records… so we don’t even have the original anymore. (1 star deduction)