Rainman Irrigation & Landscape Lighting

We came home from vacation at midnight on a Saturday to find a significant leak around our irrigation valve. We called Rainman Irrigation at 10 a.m. the next morning and the leak was fixed by 12:30 p.m. They were professional, quick, and the price was very reasonable, especially for a Sunday call!

Don and Jeff were very punctual and professional in the repair of a cracked line which had been crushed by a tree root. They dug up the root and repaired the line in a professional manner. The only issue that I have is how they calculated the price. Don had told me over the phone that they charge $ 90 for a house call and that usually covers most basic repairs.
They were at my home for about 45 minutes and when they completed the job Jeff called out $ 210… This was before a detail bill had been created,
When the bill was written out it come to $ 210​.It almost seemed like the amount was backed into because… there was a labor charge of $ 120 and then a charge for «parts» of 4 x $ 20 ($ 80) which was for 4 bridges or in laymen terms couplers and then a $ 10 charge for wirekit.
TOTAL PARTS COSTt $ 90 !!
Now I don’t have an issue with the $ 120 labor charge since it was difficult work BUT
when I questioned how can they charge $ 80 for 4 fittings (couplers) Don said it was for the labor/​knowledge to know how to put the «bridge» together.
I didn’t want to make a big deal about it but there already was a labor charge for $ 120 so why couldn’t they just charge me the actual cost of the 4 couplers which would have been around $ 10 in total at most… I am looking at $ 90 worth of parts which consist of a few couplers a few inches of pipe and a foot or two or 14G wire with a couple of connectors.
Now I don’t really care how they breakout the cost of a job since the final amount is what you pay but I really felt that they inflated the bill by the $ 90 «parts»
MY ADVICE: Before Don and Jeff start a job for you ask them what will be the final out the door price of the job. This mean any parts they may use and labor and any trip fees.

Great crew. Reliable and efficient. They are a 2 men crew and perform their jobs themself so you know exactly what you are getting. They scheduled me a week out from the date I called to come check a problem I had with the automated sprinklers. We were the first appointment of the day, they were there 30 mns early and not only were able to diagnose the problem but they got right to work and fixed it. Quoted me on further irrigation project and also a deck lighting project. They give you a feeling of being competent and serious. I will keep using them and will recommend them around

I called on a Friday night expecting to leave a message and Don answered the phone. I needed our sprinkler system checked because it wasn’t turning on and we had not run it in a couple of years. Don told me they were booked but would try to fit us in between appointments on Monday. On Monday morning I called to confirm that they were able to fit us in and he said they were on their way. When they arrived they tried to run our sprinkler from the console and the sprinklers wouldn’t turn on. They opened the water meter valve (which had been shut off unbeknownst to us) and water began spewing out from broken PVC pipes and sprinkler heads when we ran through the zones. Some sprinkler heads had been hacked by our gardener and others were covered by grass because of non-​use. In less than two hours they had checked and repaired or replaced all the broken sprinkler heads, broken pipe, reset our timer and watered our lawn for the first time in months. Don and Jeff (father and son and also co-​owners) work so well together, were so enthusiastic/​knowledgeable about their field and so friendly. Their price to do all of this was very reasonable (less than I thought it would be, for sure). Do yourself a favor and have them work on your irrigation problems. Zero stress.

Don and his helper came to my house to diagnose a zone that wouldn’t turn on. They were very professional and courteous. One of his earlier jobs ran overtime and Don called to tell me an estimated time of arrival and we ultimately rescheduled first thing in the morning. You will receive his standard price sheet with all the services he provides. The price is very clear and you know you are not being overcharged.

What a great team! Don and his partner showed up on time and did an entire evaluation and repair of my existing system on a half acre lot in about an hour. They did not try to upsell me or offer anything that was not needed. I felt their prices were very fair, and I would not hesitate to recommend them to anyone. I am so glad that I followed the other reviews on Unilocal and called Rainman.

Hired them to do a relocation of existing irrigation system.
Like the other reviewer Don and his partner show up as promised.
Don and his partner (sorry can’t remember his name) are both very professional and extremely knowledgeable about the irrigation system. They offered free consultation to my problem and and was able to provide an affordable solution to my issue.
They were able to fit me into their busy schedule and make sure I am completely satisfied before they finish their work.
BILLing: the pricing is clear and transparent, they don’t over charge you. Everything they do is documented and has a price clearly stated and back by life time warranty. They finish the job within budget and on time. What more can you ask for?
I will definitely use them again.

We had a wet spot in our yard and I called Don Drake with Rainman. He was out there the next day, 30 minutes early! By the time I got outside, he already had the problem diagnose and repairs ready to go. Additionally, he checked our entire irrigation system for any issues at no charge.
Great professional company!