Vons

This is for the bakery. Jeanie was amazing. I had a challenging birthday cake request from my 5 year old. She had great ideas on how to get it done, brought all kinds of stuff for me to consider and when we picked it up it looked amazing. My 5 year old was ecstatic and loved his cake. I would totally recommend this bakery.

Thing have changed! A coming to Jesus so to say! Produce is competitive with my Farmers Market, however not so cheap! Staff has become friendlier and Love my Starbucks fix while here. I have to say I am very happy with the change and the bakery cakes ROCK! Obviously, love me some freshly made tortilla chips too.

This review is for their bakery.
I like Von’s cakes. I like the firm texture, icing is not too sweet and they look pretty good. Came at this location on 4^th of July looking for a cake to impress my family. I immediately was drawn to this 2 tier all American cake. It was big.
My complaint was the not so good customer service I received. The staff were busy in the back working on cakes, so it took me awhile to get someone’s attention (didn’t mind that). But once a staff helped me, I felt rushed. She answered one question and left right away O_​o. I had to wait again for another staff to help me.
So, I chose a 2 tier Fourth of July Cake $ 34 that looked super cool (see photo below). The staff took it to the back to box it. It took awhile. Once the staff came back, my 2 tier cake was in this makeshift box. I was shocked. I said, «my cake is squished!» (see the photo again) and she insisted that it wasn’t and that they had to come up with something because they didn’t have a box for big cakes. I completely understood, but I told her, «if I knew that, I would have picked another cake». But the staff just looked at me and didn’t say anything. And I could have complained to the manager, but I chose not too. It wasn’t worth it. But I did let her know that I wasn’t happy. I still took the cake, paid for it and fixed it myself with when I got home O_​o.
I still like Vons, but I hope they improve their customer service.

I shop here a few times a week and it is always clean, friendly and very well stocked. The main reason I shop here is the ORGANIC selection is amazing. Great selection of quality fresh fruits and veggies, eggs, juices, milk, chicken, grains, bread, tortillas, condiments… they have almost everything you need to prepare fresh and healthy meals at very reasonable prices. The dessert section is typical for a grocery store and I am hoping they will bring in better choices. The wine selection is better than most grocery stores with some good deals and the beer and spirits selection is ok.

Nasty or indifferent cashiers here. I’ve been here probably six or seven times in the couple of years I’ve lived here, and not one single transaction has gone smoothly. I buy items from their clearance shelf, and they put the clearance sticker anywhere on the item. It’s touch and go as to whether the cashier «notices» the clearance sticker, so I’m invariably charged full price for the item. We then have to go back, take off the item, re-​scan it, THEN scan the clearance sticker. Stupid system. Ralph’s puts clearance stickers over the UPC code, so you’ll never be charged full price inadvertently.
The store is also laid out badly. I went down the canned vegetable aisle for some canned tomatoes. Nope — none there. They’re on another aisle with spaghetti sauce. That might make sense if that’s primarily what you use canned tomatoes for, but I make chili with them, and there are loads of other uses. Put them in with the vegetables!
Then I headed to the spice aisle to find one of those chili seasoning packets. Was it there? Nope again! Finally found it – in the canned vegetable aisle. WTH?
Von’s prices are also high — much higher than Ralph’s. Sure wish there were more Ralphs around.
My final rant against Vons (and Pavilions) is that they refuse to have self-​check registers. I once asked why they don’t have them and was told «because they take away JOBS!!»
Oh please. Spare me your foolish pro-​union diatribe. How about providing what the customers want?
Lame, lame store and company.

Mmmm chicken strips so good in deli/​bakery area.
Vons produce used to be great. I can’t really say that anymore. Parking is easy and the store hours are great. They have a bakery that is pretty goo with respect to variety. My favorite thing about the store is purchasing fresh chicken strips.
AOK.

Pharmacy horrible Asian lady pretends not to see you. I’m standing there for 5−8min. I just walked away if they don’t care about making business then I can just go somewhere else.