Tesco Online – Personal Experience: Once you’ve registered, the online store is very easy to use. Products have clear(if occasionally optimistic) pictures and good info. Discounts/multibuys etc are marked. Product categories are well organized and the site is easy to navigate. There are a good range of delivery times and prices. Off peak times are a LOT cheaper. I’ve found deliveries to be on time about 7 out of 10 times. What is annoying is that a delivery can be up to an hour late without any contact from the store(in fact, if you check the order number on the website, it reads ‘delivered’ even though it hasn’t been). That said, if you call their helpline about a late order, they are very good about getting in touch with the driver and letting you know what happened/how long it will be. If they’re out of a product, they’ll substitute another(you get the cheaper price if the substituted item was more expensive). Mostly, the substitutions are spot on, but you can opt for ‘no substitutions’ on an item if you are leery(I do this on pet food as they tend to get substitutions wrong… no my kitten does not think that ‘adult tuna’ food is as good as ‘baby cat chicken’…and in all fairness, Tesco aren’t psychic so ‘no substitutions’ it is). The delivery drivers are an odd bunch. They’re all really helpful if you have questions and very good about carrying deliveries indoors etc. Some are sociable, say ‘hello’, smile and have a quick chat. Others grunt once and get the job over with. Occasionally one stares at you with a look that says«I hate you for buying bulk cat litter but I’m not allowed to say it». I prefer the friendly ones, it’s a little weird to have someone in your home who doesn’t even say hello, just marches in the door and past you. Overall, it’s an excellent service. I used it once and was sold. Now I use it every couple of weeks for bulky/heavy items or a big shop. Definitely worth a try.
Gigi L.
Place rating: 4 Dublin, Republic of Ireland
Here’s to saving loads of time and ‘wear and tear’ on the bod due to carting loads of groceries on foot… Tesco delivery service is worth the nominal service charge! Take your time browsing the online supermarket and then pick your delivery time. The delivery service charge fluctuates anywhere between 3 and 6 euro — not bad! And, your groceries can be delivered within a day and down to a two-hour window of time. Everything is at your fingertips — from exfoliating facial scrubs to a jar of jalapenos. You’ll find stuff that can’t be bought at your corner convenience store. Lose the shopping cart! Let your fingers do the walking and put your money where your mouth is … until delivery time!