The Local Thai Lounge

Love the food but the service can be spotty. The place is debit or cash only so be aware of that. All in all I do like the place so far as I’ve been there a few times now.

Ok, so wow, service sits us, we order drinks, drinks come, we don’t see her again for an hour. I get up to just pay for drinks so we can GTFO of this place just as the guy from the kitchen comes out with our food, sigh, I wish I would have gone up a few minutes earlier to pay so we didn’t have to slug through their bland pad thai. Horrible experience, horrible service, bland pad thai.

Bought a Groupon so wanted to check this place out. Tiny place but wasn’t expecting much anyway as we were in Windsor for the day. Quaint thai fusion restaurant with a relatively small bar area located in a plaza.
I called ahead to book a reservation as it was required. He wanted to know if we were celebrating anything and I let him know we were heading there to celebrate a birthday. Said he was going to arrange for something special like complimentary dessert for the person celebrating their birthday.
‘That person’ happened to be sitting in the car when we called so overheard it and was looking forward to it. We get there and of course there was no point in booking the reservation or having that conversation because the other manager has no idea about this and wasn’t told anything or so we were told when we were leaving. He apologized and took two drinks off the bill after we asked him to, smh.
The food was forgettable. The chicken satay needs to get off their menu! I guess I’m spoilt with Thai restaurants in the city so I didn’t value it as much as locals there do. After a meh meal we were waiting for this dessert that was going to be offered but not too hopeful about the taste, instead we were brought the bill and we were confused why they would even offer it (?!) maybe it’s a good thing coz we probably would’ve abandoned the dessert like the food.
The only thing we liked about this restaurant was the owners father /​uncle who seemed to also be playing server and was very sweet. 0 on the food, 0 on the value for money, 0 for the owner and manager who didn’t bother to make things right by yourself or follow up with a courtesy call.