Thomas Haas Chocolate

Thomas Haas’s double baked almond croissant is high on my list of favourite desserts ever even though it tastes nothing like a croissant and I’m always paranoid that they’re going to run out every time I go. The selection of macarons is always very good and the cakes are cute as well. The hot chocolate I found delicious but my friend found it too rich for her. Basically everything about this place is delicious, though I do ogle at the chocolate but better buy any. It does get quite busy so be prepared to stand around

So the double baked almond croissants are really really great. And I also had a pistachio croissant which I was surprised at. It was better then expected!

Such lovely service despite how busy they are. I went in to order coffees for all our staff for a store next door and they even delivered them! All the coffees were spot on! Cannot wait to come back and try some of their treats!

Number of times I’ve been here: 2
Recommend for: casual café dining that involves lots of chatting, casual dates, break time
Ambiance: self serve, noisy (chatter), warm, small seating spaces, outdoor patio option in warm weather, very busy during meal/​break time.
Price: pretty expensive
Thomas Hass, a reputable name among chocolatiers here, held an unique experience. The décor was lively consisting of a well designed honeycomb interior and charming inscriptions of chemical molecular structure. It was self-​serve: order up front and collect your items at the counter where you paid (chocolates and macaroons) or wait till they call your name (drinks and reheated pastries). utensils were at the front and other amenities such as sugar, stir sticks, napkins were near the door.
I’m searching for a really thick, chocolatey hot chocolate but theirs wasn’t what I wanted; it was nice to drink, but it was still very thin.
My friend and I enjoyed their double baked croissants and their pistachio croissants; caution, it is very flaky and crumbly. We did not enjoy their passion fruit pastry but that’s because we are not fans of strong tart passion fruit flavours.

The hot chocolate there is at a different class from ones from the typical coffee shop and I absolutely love the chocolate almond croissants they have! Definitely a must go

I can’t deny the quality of the food here, even though the little pear tart I had was so sweet that it hurt my teeth.
However, I can’t deny the incredible number of cons either. Basically, there’s NO customer service:
I was denied a tray when I had to carry two plates and as many drinks: «just come back!». Well, thanks for the help… Not!
Smiling was apparently to much to ask to the cashier, who was more interested in my money than in me.
The barista didn’t have any more interest. He didn’t share a single look, even when he called me to give me my drinks.
I waited more than 15min in line to pay my order, while there were, at least, 4 people behind the counter!
Prices for desserts are almost impossible to find.
Not only you have to clean yourself the tables from previous customers, but they are also terribly DIRTY (see picture).
A waitress served chocolates to a client from the display with her bare hands! There were no gloves to see on anyone dealing with the tarts and the macarons either.
Wifi access is denied to customers.
This place is way too tight and terribly noisy.
I have no problem with shops who want to play big, but if you want to do this, ACT BIG, and not as if we were only cash cows.
Going back? Simple as a NO.

Two years later, the same process exists for helping customers. I really don’t get it, why can’t the person that helps you first, complete the order at the same time? Why does the card need to be written in the first place? Wouldn’t it be faster to help the customer, ring them in, and have them leave the store instead of pay, then have them wait around your crowded café, until there is a person free to help them with their pastries?
I recommend that you go to a chinese bakery where they don’t write anything down, memorize your order, calculate the cost in their mind even before they complete the customer’s order on the POS.
The food is great, i’m just saying that your workflow could and should be WAY better. That would improve the overall experience of coming to your store and paying the prices that you offer.

A great high end chocolate, macaroon and patisserie shop to stop by in kits if you have some time. It’s a great place to sit down inside or outside (they have outdoor seating) and enjoy a nice coffee and some fancy desserts. This is a high end place with some high end prices, but its very comparable in price to similar spots around the city. A must see if your in the area.

I don’t know why it is rated only 4 star, it deserve a five star rating. Being so lucky to get a seat in the afternoon time, I order a macchiato, a champagne truffle and four chocolate cube.
If u are a fan of chocolate go for it, champagne truffle will satisfy your desire of chocolate. If you are a fan of nuts like me, do try out the walnut chocolate. It smell so great even inside your mouth. To be fair, their coffee is above average but not as good as their dessert. The only drawback is there is too many people. It is a place for gathering and chatting but doesn’t fit the atmosphere of a quiet place for studying or reading.

Best chocolate in the city, beautiful cakes. My absolute favorite is the almond croissant.

This is the second time for me went this place, and I really love it!
especially their dabble baked chocolate almond croissant is absolutely delicious!

I came here the second time to enjoy some sweets. This chocolate store kept the good quality and maintained their standards.
I ordered an almond mascarpone and champagne truffle. They were excellent! Almond mascarpone was quite light, fluffy and soft that I didn’t feel too filling or sweet. It was about right! The champagne truffle had different layers of chocolates. Yummy! It was irresistible! Chocolate lovers should order the champagne truffle.
Now Vancouver is having the hot chocolate festival. Thomas Hass has Mumbai meets Paris and Caribbean for this festival. I ordered Mumbai meets Paris. It was a great combination of both chai spiced 62%dark hot chocolate with the orange and Grand Marnier Chantilly, Praline.
The customers kept coming into the store and bought sweets, pastries and cakes. The boss Thomas Hass was there to help out and even fixed the door that made squeaking noise.
There were other options such as macaroons, bread and croissants if you didn’t like cakes and other pastries. It is great to come here with a date or a small group of friends to enjoy the sweets.

Amazing chocolates. We visited during the chocolate festival. The Mumbai meets Paris chocolate drink with chai and 62% dark chocolate with cinnamon and orange peel was amazing. Everything was on point. The amaretto mascarpone was a fantastic dream come true. So delicious. We even spotted the maestro himself, Mr Thomas Haas, regaling the guests.

This place is so cute with tables inside and patio, It’s always filled and the selection of treats is quite something. The baked goods are always fresh and the treats taste absolutely amazing!
My only gripe though, As a blogger and a reviewer? Is one of the staff spotted me taking photos and lowered the ambient lighting considerably, I don’t remember seeing a sign that I couldn’t take photos?

I got the chocolate version and for $ 4.70 the amount of almonds alone justified the price. Hefty size, rich but airy texture, layers of intricate flakes, creamy and buttery — not to mention chocolatey
If I could buy heaven in a pastry — this would be it.
If I add a penny for every time I said MMMMMMMM after every bite — millionaire
If I counted the almonds on this — headache… more photos and in depth review on BentonTheIncrEDIBLE

I love coming here for a treat! I like the North Vancouver location as well but a bit harder to get to. There isn’t as many tables at this spot as it needs but just get there earlier to beat the rush. One time the croissants ran out and Thomas himself made me a new one. I always have good service here.
They have the best hot chocolate in town.

Not sure what the hype is with this place. Pastries are average at best. Croissants are not very good at all compared to other bakeries around town. Got the chocolate tree at Christmas from a client and the chocolates were not edible. Even their milk chocolate was so bitter. No thanks.

Incredible chocolate and passionfruit? mousse sphere! Absolutely perfect in everyway. So hard to fina a place that makes every part of it right, from crisp bottom to light ganache to light and not too sweet, this ones got it hand down to perfection! Their raspberry log is also good very strong raspberry flavor. Perfect texture and a nice crisp as well on the bottom. Rum cake is a bit strong on the rum for me, probably why there was a lot available. Very busy, slow to get just three cakes to go cause most people ordering paninis and where I am from, the cake would just get boxed before all the sandwiches are made cause boxing only takes a second. Disco music made me get take out. Passed by location twice trying to find it, signs are very small.

Thomas Haas makes great croissants and pretty much everything in the store looks intricately crafted and delicious! I love how the ingredients are so fresh and not overly sweet.
The location is a bit out of the way for me and their opening hours are very short, so it’s quite tough for me to enjoy their pastries and cakes. When I do though, I make sure to purchase a lot to-​go! We recently received a box of Thomas Haas chocolates as a gift and they were decadent and amazing. We literally had to fight over the last piece of Noisette (hazelnuts & ganache) chocolate!

This is a very nice dessert place in the Kitsilano area that is always bustling with people. I love their macarons and cakes. My favourite is there crispy chocolate raspberry cake. Their champagne truffle cake has a very strong champagne taste — which I am not a huge fan of. Nevertheless, their coffee and beverages are also top notch. Both their mocha and hot chocolate have a rich chocolate flavour. I like to pair these «chocolate-​y» drinks with a macaron (or something small, rather than their cakes) to avoid overloading with sweets. However, their brewed coffee/​americano or tea would pair well with their delectable chocolate cakes, as the slight bitterness in the coffee/​tea offsets the sweet taste. I would definitely recommend this place to all of my friends!

Just had the worst croissant ever. It was heavy and tasted like it was burnt. It was a double baked almond croissant which cost $ 4.90. Do yourself a favour and avoid it.

Very delicious double baked almond croissants. Mine was fresh out of the oven and it was so good! Good friendly service and I liked the décor and atmosphere. However this being the location it is, it was a bit overpriced and that for me was a –1. I’d prefer to go to beaucoup for the crossants which are even better and cheaper. That being said they do have other very tasty looking pastries and desserts beaucoup doesn’t have definately check this out!

This place was recommended to me to try, so today my wonderings took me to the Kitsilano area and decided to check this place out. I choose to check this place out close to the end of my day so that I can just chill there. I have to say this place is busy, busy. There were a lot of people. The place is not very big either, but I was lucky to get a table outside on the mini patio after I got my order. All there items are freshly made and they go fast especially the double baked almond croissants. I was lucky to get my to go order of the double baked almond croissants when I decided to head out. Their cakes are so good too. I tried the almond mascopone cake, I loved it. Their coffee is good too. I ordered a double shot americano. Do not need to add anything to the coffee, it was good black.

I tried this place twice. Thought id give them a second chance but no change. I went for coffee, It was ok but a bit pricey, though not a deal breaker.
My issue was that on both visits: the condiment stand was a mess, tables were not cleared while people stood around trying to find somewhere to sit and the worst was the noise. It was as if they went out of there way to slam plates and cups together. Not relaxing at all.
Sorry cant recommend for sit down coffee, maybe ok for take out sweets…

PROS
+ Delicious cakes and chocolates
+ Fine, high quality ingredients
+ Unique desserts
CONS
— One of the employees was very rude. :(
— No available seats during peak hours
RATING
Food 4.0÷5.0
Ambience 4.0÷5.0
Service 2.5÷5.0
Price $, $$

I love their desert. Only one thing. I wish they would open late. They close too early and it just doesn’t make sense for me to have desert before my dinner.
Their cakes are wonderful. I have tried almost everything on their menu except their coffee and tea.
You just can’t go wrong here.
Décor is awesome.
Only one thing is that this place is super busy on weekend and you might have trouble finding a seat.

Although they offer a wide variety of items to choose from I would certainly say they were maybe a little over priced for what they offered. The lemon tart I ordered was tasty but I have had similar quality items at other local shops for less. So although the item I ordered was tasty, I didn’t feel like I got the value.
They did have a great tea selection.
The service left a lot to be desired, and the place was a mess. The coffee condiment stand and lid area had spills, lids, napkins, and empty milk containers scattered all over it. The young people working there seemed more interested in socializing with one another than helping the customers trying to make orders, or clearing the tables of empty cups and plates.
I don’t think I will be returning or bringing others anytime soon. The poor service quality and lack of cleanliness really killed it for me; which is too bad because I really wanted to like this place.

Um. this is probably not the best place to go to if you have no self control over eating delicious, high calorie, decadent, yumminess. I’ve never put the effort into coming to this location but ended up going with some girls I know that love their Thomas Haas and all the fine, buttery goods they have.
Atmosphere: Small place, pretty cramped, and would not recommend coming to have a calm, peaceful sit down for coffee on a Saturday afternoon. I went there on the weekend and the line up was to the door, no seats in sight (you really had to use some fast ninja skills to snag a table just for two!)
Service: One of the girls I was with knew the individual taking our order so he was really nice and friendly. Even the people bussing tables and providing our treats were nice as well! I was so bummed when I realized they didn’t have the almond croissant I’ve heard a lot about but the individual taking our order checked the back to see if more were around — thankfully a fresh (and straight out of the oven warm) batch was coming in ten minutes!
Food: It was WELL worth the wait. We ordered the Almond Croissant. So. Buttery. And. Good. It was topped with almonds and icing sugar and filled with a buttery, sugary, nutty filling. It was so buttery and warm that it didn’t flake but it was still SO decadent! It was very rich so I could only finish half of it, but I had a lovely treat later in the day with my leftovers.
I’ll certainly be back for some more baked and chocolatey goods. Mmmm, I’m still thinking about those croissants.

I had to make a quick surprise trip to Vancouver to fix some paperwork and only had limited time to hit some food spots. Ever since I tried his bonbons at SF’s Cocoabella, Thomas Haas has ranked at the top of my chocolatier list. His patisserie was a little out of the way, but it was well worth the detour.
I arrived on New Year’s Eve, and they were busy. As I waited in line, my heart stopped like a groupie seeing a rockstar — there was Thomas Haas himself working the counter alongside his crew! Ok, a little dramatic, but I was excited! I was lucky enough that he was taking my order, although I’m not really sure how I sounded — I must have been rambling on and on about how addicted I was to his chocolates and that he should open a shop in California. Thomas was very friendly and just as excited that his chocolates were getting great attention at Cocoabella.
I got a big chocolate sampler, a box of macarons, chocolate bars and a few pastries. I didn’t bother to check my bag in the store, but when I got to the car, I realized that Thomas sneaked in a few surprises. That completely made my day!
Chocolate always makes me happy, but this one — it’s just extra special…

They have an amazing dessert selection. I tried the double baked almond croissant and it was heavenly! Super flaky, buttery and rich almond filling. The latte was pretty good too.
My only issue is the limited seating. The place was so busy that there were not many seats available. I had to get my snack and coffee to go.