Rayacom

If I could give this place no star I would! Seriously a waste of time and money! I went in to the Helmkin and Howe back in June of 2014. I wanted some cards made up for myself. I told them I had no idea what i wanted and asked if someone could sit down with me to look at designe, the whole bit. they told me the cost would be $ 100.00 which i paid in cash right away and they send me home with their business card. the guy told me to think of a color theme and what i wanted to put on the card in terms of my info. I felt unheard and annoyed because those are simple things he could have written down and filed away and started working with me right away on card design, color, and everything else. So i went home and e mailed him my info and any ideas i had that i wanted for the cards. i didn’t hear from him for a week so I e-​mailed him back asking what was going on and his reply back to me was that he was confused on what i wanted. I thought i was pretty clear and friendly with my direction on what i wanted but not according to this guy. so i told him again. waited 2 weeks with no reply from him and no now i was getting really annoyed. a week later after that he sends me some sloppy ass design that i didn’t like. at that point i was thinking OMG is this the way its going to go? am i going to have to wait for this guy to get back to me whenever its a good time for him and how long is that going to take?! so now a month has gone by and I sent a letter to them explaining how un-​happy i am with their service and that I felt un-​heard and ripped off. At that point they offered me 40% off when i purchase my cards which is an extra fee. I’m never going back to this place! it was a huge waste of my time and money. these guys are uneducated students behind a computer that have no clue what customer service is.