Pure + simple

I had an amazing time here during my facial. It was very relaxing. She explained a lot of things about my skin type and what she was doing. She recommended me their natural products. Which I consider them pricey but really good.

Just wanted to post an update here.
My skin has not yet fully recovered, but I’m on the mend with the help of some new products that I discovered online. Turns out that the moisture barrier was broken on my face, so in order to fix the problem I had to replenish it with specific products.
The team at P&S has been very communicative with me about this, and I really do appreciate that. They did give me a complimentary treatment to help with the healing, along with a nice massage. The jury is still out on whether or not I’ll be back again but it was nice of them to take my problem so seriously.
So I guess YMMV with the aqua dermabrasion, It must work for some people, since they offer it on special so often and it’s such a popular place. Just be sure to be clear about your skin sensitivity with them beforehand and be careful not to put any harsh products on your face for a few days afterward.
Another update on August 3^rd — my face is still not back to normal. I’m still red and peeling in some places, so I definitely have to recommend against this treatment if you have very fair or sensitive skin. I really wish I just hadn’t done it in the first place.

I was terrified when I went in for the deluxe salt microdermabrasion– what did I sign myself up for? I’d heard it had good results depending upon the place, but I was concerned about going to a spa that used products full of chemicals. It’s also a scary, scary thing to have some magic wand scrapping your skin off by a complete stranger. I searched around online cautiously and found Pure + Simple.
I loved the mantra behind their products and that they specialized in just facials. So I gave it a shot, and I ended up having the best facial in my entire life. Granted, it was $ 250 plus tip, so it’s a treat, but it did the trick. My skin looks healthier and it’s smoother– all done with great service by a kind, informed and communicative aesthetician by the name of Tabila. I am definitely going back– the experience was well worth the money. I especially liked that she didn’t push product on me after the facial as I had already told her that I used another organic brand. It was a well done experience– nothing was rushed, the massages were amazing and we really talked about what was going on with my skin.
I’ve already recommended the facial and the business to several of my friends.

The original draw for me were the organic products & services offered and I have been coming back for years. I have been to a few of their locations and would rate all of them with the same high star rating. I have always been very satisfied with their facials. Very informative staff without a pushy sales approach. I continue to buy many of the Pure & Simple skin care products (eg. Collagen and Vitamin C serums; cleanser for sensitive skin); as well as a couple of the other product lines carried (toner, moisturizer). Pure & Simple is definitely my preferred spa for facials.

Pure + Simple staff is very knowledgeable about their products and general skincare needs. I went in when I was in the process of switching from medicated products to natural products and was breaking out like crazy. I was almost ready to go back on the medicated face wash but the staff encouraged me to stick it out as it was just a phase, and suggested some products that were very helpful. Michelle took the time to help address my skincare/​make up needs when my skin was going through a transition and I wasn’t sure where to start. I was given a lot of samples, and she insisted I try everything out before buying anything. I was doing a lot of research over the internet at the time, so it was nice to have someone to talk to in person.
I’ve also had a few facials there and they have been great; relaxing, thorough with extractions, and always make my skin look and feel better. I love that they use and carry all organic products; it’s great for sensitive skin like mine. The Pure and Simple line of products is really nice. They have monthly sales and a bottle-​recycling program for this line. My favourite product from this line is the lactic acid; it is the best exfoliator I’ve ever used. I would definitely recommend this spa and the products they carry.

I am a spa lover. I’ve been to spas all over the world and have tried all the different services. And I do mean ALL of them… there’s some pretty funky stuff out there!
I love Pure+Simple on King. I’ve been going there a few times a year for the past 4 years for their monthly special facials. This week I was there for their Pumpkin facial. I was worried that it might be sickly sweet, but it was the pumpkin pulp I smelled which for me was unique and favourably organic. I adore their facials with the facial massages (my sinuses ALWAYS drain…), the organic cleansers, lotions and masks. The steam is just the right temperature and the extractions are done perfectly. Let’s not forget the shoulders/​neck, arms, legs and scalp massage that’s included in the facial as well that tends to make the whole experience last just over an hour. I almost fall asleep every time. I enjoy that I’m not bothered by chit chat during the facial and that any product talk is done pre or post facial.
I’ve also bought their products to use at home and I’ve never been disappointed. As I’ve told all my friends, this is a PERFECT day spa experience with high quality products and technicians and a very likeable approach to beauty and wellness.

As soon as the customer service team at Pure and Simple read my review I was contacted to get more information about what happened. They have been GREAT at resolving the problem and I truly feel my concerns were listened to and addressed. The negative experience turned into something quite positive and I am very happy with the outcome. Thank you!

CHEMICAL BURNS. I know it’s all natural, but that doesn’t make it safe.
I went for my first facial here, having never had one before. I have great skin, a lot of people even encouraged me not to mess around with my normal routine bc I didn’t need it… Really just wanted to treat myself to something different. The experience was great, the people were nice and helpful. I even bought a mini facial kit to take the experience home to my boyfriend.
A day later I broke out. It lasted for over a month. I have never seen my skin so bad. But I’ll take some acne over what my boyfriend got…
After treating my bf to the 5 step facial, he noticed some burning to his face. Within a few hours it looked like a savage sunburn had slapped his cheeks HARD. This peeling, rosacea burn to his face lasted 3−4weeks. It got to the point where we thought it was going to be permanent as it was showing zero signs of relenting and plateaued at horrible.
We were a few days and several peeled layers of skin away from going to a doctor. This is a man who hasn’t had any allergic reactions in his 30yrs of life.
I would not recommend the products. Stick with what you know, or try Dermalogica.

Wonderful facials and great products.
I have had the basic facial as well as some of their fancier ones, and the ones that come with a hand/​foot/​chest massage are to die for! Just adds a whole other level of relaxation to the service.
Would definitely recommend this spa for facials and they carry a fantastic range of products as well. I love their in-​store brand, all natural and very delicate.

I was trying to see if I can give it a half star because that’s how horrible their facial mask was. I’ve never been to their location but I was given a facial mask in a gift bag. I just tried it today and I was a bit hesitant as I heard of a case where a friend’s friend had a chemical burn from their mask.
Sure enough my face started burning up and my entire face was red for a few hrs. Thank goodness it wasn’t as bad as what happened to that friend but a facial mask should never do that to you.
It didn’t even leave my skin moist. My skin ended up being very dry. I highly do NOT recommend their products. If your skin is sensitive do NOT risk it. It’s not worth it.

I was pretty lucky to have Sharri as my aesthetician for my first facial back in August 2013. Very knowledgable, not just with the brand, but with holistic health in general. She really taught me a lot about taking care of my skin and my body. But, she has actually left Pure and Simple to teach instead.
But, so far, I went back for two facials after my first one and each time I go back, it leads to a disappointment. The last facial I had before New Years was probably the one facial that gets me debating whether or not to return. The aesthetician was not knowledgable of the products she was using on me and the massage was very gentle. Had super dry skin before my facial and left with red, blotchy skin. Not gentle with extractions and extracted a few acnes that were not ready to come out — ended up with a bigger acne the next few days.
Pure and Simple need more aestheticians like Sharri — really got me into the brand and really showed improvements in my skin after the facial along with the after-​care she taught me.

Still fantastic! The building’s fire alarm went off during my facial (which is no fault of this place), still they gave me a free face wash in apology.
Excellent therapists, great facials and a really nice place. Unlike a lot of spas that do everything, this place specializes in facials only, so they’re really good at it, and experts.
Love it!

Super friendly & professional service with chemical free products. I cannot even describe how my skin feels, glows and looks healthy. Check it out for yourself. I recommend this spa to anyone because they will educate you on your skin, give you the most amazing facial and the best thing is their products are chemical free.
:)

Very Impressed!
This was my first time @ Pure + Simple and I’ve already booked my next facial :)
I had the classic European Pure + Simple facial (only $ 74!!) and enjoyed the whole process. My esthetician examined my skin and asked me questions (what products I use, how it feels, etc) and came to the conclusion that I had dry skin — which was a surprise to me, as I always considered my skin oily.
The esthetician explained everything she was doing & which products she was using on my face. At the end of the facial, she suggested which products I should purchase for use at home. I did end up buying the Black Mud Facial Lotion (100ml for $ 50 — very well priced imo) I have been using it for about a week now but not entirely sure how I feel about it yet… plus, a week is still too early to tell.
In the last week following my facial, I have noticed a few small breakouts. I’m not sure if this is due to the extractions? Or from cleaning out my skin (I’m fairly new to facials) or from the Black Mud lotion? I will monitor for a while longer. Next time, I will be sure to ask for samples before committing to a product as they have a NO RETURN /​REFUND policy (unless your skin has an allergic reaction)
Highlights:
*organic products
*friendly & knowledgeable staff
*neck/​shoulder/​scalp massage
…and all at a great price!

It was my first time at Pure + Simple and I had the Aquabrasion Deluxe facial (special right now for $ 149). The receptionist told me it was 1hour and 15min, but the whole treatment only lasted 1hour.
It was a packed one-​hour experience: 15 min of cleansing/​exfoliating, 15 min of aquabrasion treatment, and 30 min of mask/​relaxation massage.
The aquabrasion facial is unlike anything I have had. It is basically a mini pressure washer for your face. Cold puffs of mists will be applied to your lymph nodes and your entire face.
I have to say it is not your typical «relaxing» facial experience. The machine is loud, the mists are cold, and I had to hold my breath a few times when it comes close to my nose. BUT… none of that mattered, because my face was supple, soft and super duper clean after the facial — and there were no red patches from irritation!
My skin is very sensitive. I have never had a facial this clean and effective, without silly blotches for the next 48 hours.
I will be back.

I’ve been coming here for several months now and absolutely love it. Great natural products and I really feel as though my skin has improved after using them. Ask for Shari as your esthetician, she’s awesome!

I’ve said it before and I’ll say it again — I’m not much of a spa girl. I’ve had three massages in my life, never had a manicure, and just had my first pedicure about a month ago.
Pure and Simple is the kind of spa that would turn me into a spa girl.
Two of the three facials I’ve had in my life have been here, and I’ve been really impressed. The facility on King St is small for sure, but the staff is so friendly, and it’s such a relaxing space that the size doesn’t matter.
I love that everything is natural, and they believe in working with your skin rather than using harsh chemicals. I found the staff to be really helpful as well — both the receptionist and the technician who did my facial.
The facial itself was lovely, and I was really impressed with the technician. I had booked one type of facial, but after analyzing my skin, she suggested that another type would be better for me. That alone gave me confidence in her abilities and knowledge, that she could know which would be best and wasn’t going to just blindly do what I (with no knowledge on the subject) had chosen.
The fact that they give you a massage while the mask sits is amazing. It was just what I needed, and really made me feel totally pampered. And my skin looked fantastic afterwards!
All in all, I would definitely recommend Pure and Simple.

I went to this Pure and Simple location again this weekend and I was glad to see a friendly face at the front that was eager to help me out and answer all my questions. Way better than my last visit here! I got a few products that I am absolutely loving right now: the milk facial cleanser (great for sensitive skin), the vitamin c face serum (amazing) and I also tried the naturopathica vitamin K eye cream which is great for dark circles… ahh love pure+simple.

Today is the annual Midnight Madness sale. All their products are on sale. Any location.
Right now, you have 11 hours. I went. You should too.

Pure + Simple spas have buzz, and it’s no hype. After reading Kristen Ma’s book, Beauty: Pure + Simple, and hearing from a number of my friend’s about this spa, I decided to try a facial. Wow! It’s a soothing experience and so reassuring to know that the ingredients used are natural, and that the spa is concerned with how skin reacts to chemicals and non-​organic ingredients. The aesthetician can assess your body/​skin type and use different products accordingly, and will treat particular problems with your skin.
After Christmas, I went to buy the facial cleansing products branded Pure + Simple (made in Toronto from natural ingredients Yay!). I got cleanser, toner, exfoliant and moisturizer. My skin feels healthy and moist, even though its dismal January when my face is often dry from the weather. The aesthetician didn’t push products on me, and they have a number of different lines in the spa, not just the P+S branded products.