Lawrence Park Animal Hospital

My family has been loyal clients at LPAH for over 20 years. We have had many cats throughout those years and have always trusted them with our very loved kitties. Even when I brought my cat in for a routine neutering and I was called shortly after to be told that he had died and been unable to recover from the anesthesia. I was of course devastated. But I forgave them.
When my mom called me sobbing because her cat was obviously on deaths door and the receptionist at LPAH would not let her come in with him due to having no appointments available. Even when she asked if she could come and sit with him in the waiting room they told us not to. They finally gave her an appointment 3 hours later and I made her go early because the cat was so obviously in huge distress. The cat died in their waiting room because no one would see us earlier. They never recommended that we should have gone to emergency with him, which any good vet would have suggested. But, again, I forgave them.
Now I have moved out of the area. I just got a new kitten and decided I would book him at a new vet, but keep my older cat with LPAH. My older cat was not doing well with adjusting to the new kitten and had stopped eating completely. He was lethargic and hadn’t eaten in almost 2 days. So on Monday morning when they opened I called immediately to get my older cat an appointment. I told them how sick he was and they said (again) that they had no appointments and that they could see him the NEXT DAY. I stressed how badly he was doing and they said they would get back to me in a couple minutes. 30 minutes later no one had called. I called back. They again said they’d call back. Don’t forget, I have stressed how sick and desperate my cat is and they haven’t even suggested I go to the emergency vet. In the mean time, I call the new vet office where I have booked my kitten an appointment for the next day. I had never even been to the new vet before so I didn’t expect that they would see a brand new client with an emergency. But they did. They told me that I had to come in right away because cats don’t do well at all if they stop eating.
On my way to the new vet (over an hour later at this point) LPAH called to say I could come and drop my cat off and they’d see him when they had time. So I should drop of my distressed cat and have NO ONE watching him for god knows how long?
My cat needed immediate care and we have had to force feed him to get nutrients in him. It’s been so difficult and at least someone was there for us. No thanks to LPAH. If you go to this vet, expect to have to go somewhere else when you have a sick pet. They are only good for booking appointments far in advance. Seems that they don’t like dealing with actual sick animals. I’m absolutely disgusted by the service I did not receive. Go anywhere else.

We’ve been friends of LPAH for over 20 years. Cats have been our family members forever and most have been fortunate enough to benefit from the caring team at Lawrence Park. Our current senior, Reggie, was a rescue cat from LP, 19 years ago. While he does not necessarily ask to visit his home turf, he’s extremely well treated and recognized.
LPAH used to have a photo gallery of their little pals, above the files. There would not be enough room now to have pics of all the cats and dogs they’ve helped, but the number of files should tell the tale, as do the testimonials here.
We moved from the neighbourhood 7 years ago, and there are a number of closer vets or animal hospitals. But it’s not about convenience, but care, and we’re very happy with the care at Lawrence Park!

You couldn’t ask for a better place to bring your pet (s). Larry and Kerry are both such kind, helpful, professional and thorough vets that display exceptional customer service on a daily basis. They truly care about the pets they see and their owners. Not to mention they often rescue dogs on their spare time, trying to find them long-​term, loving homes. My husband and I wouldn’t go anywhere else with our puppy, you shouldn’t either :)

I can’t say enough about the positive experience I always have at Lawrence Park Animal Hospital. They show genuine care for my dog Stella and always manage to fit me in if there is an emergency. Dr Tait is the doctor that I usually see and she is very thorough and explains everything. I like that regardless of the reason that I bring my dog into them, they do a follow up call 2 or 3 days after to make sure everything is ok. Great experience and I recommend them to anyone looking for a great vet in North Toronto.

When it came time to finding a vet for our new, very shy, dog, we were being very particular to say the least. After a falling out with our last vet when we had our first dog, three family friends gave the crew at Lawrence Park Animal Hospital a rave review.
We have seen the ever gentle, Dr. Tate since day one with our puppy and she is wonderful! She knows exactly how to approach a very anxious dog and will adjust her demeanor to fit the dog’s personality. Her team of assistants are all very kind and gentle with the animals and they do what they can do ease the stress of a vet appointment for both the animal and the owner.
The clinic itself is wonderful. They try and book only one animal at a time for an appointment and if they know a pet owner needs their space (such as after losing their pet), they will do their best to ensure the office is empty both before and after that appointment. They are upfront about what they charge and I have never found that they charge for unnecessary procedures/​tests. They are also flexible and will accommodate clauses/​contracts the pet owner has with the person or organization where they got their pet. They do not push products on pet owners which is a nice change.
All in all, I am very happy with the services my dog receives from this clinic and I know that if I ever have a question or concern, they will be on the other end of the phone doing their best to help.

I’ve been pleased with the care my pet receives at Lawrence Park Animal Hospital, however they have some customer servce issues to address with one of their Receptionists.
I’ve been a client of Lawrence Park Animal Hospital for just over 1.5 years. My dog has been examined by both Dr. Tait and Dr. White. Both doctors have been excellent with my dog and she has not been nervous or anxious at all. Once, when I discovered ticks on my dog and was very worried, I e-​mailed LPAH and received a lenghty reply from one of the doctors who obviously took a lot of time and care to reply to me. Two thumbs up!
The price I was quoted for a spay was too steep for me (+$ 800) and so I had the procedure done out of town at less than half the cost, however their prices for regular services and check-​ups are reasonable and in-​line with what a pet-​owner should be prepared for.
Their reception, however, needs a major improvement. «Dez» (who is listed on their website) is rude and his tone is condescending and arrogant. The management at LPAH should really reconsider who they have as a first-​point-​of-​contact. I’ve had the unfortunate experience of calling a number of times when he’s answered. Each time I’ve hung up angry and frustrated with his patronizing language and inflection. He also uses the term «No worries» which is a horrible customer service term to use. Any customer should never be a worry to someone whose job it is to help them! As a customer, I should never leave feeling like what I asked for (and purchased) was an imposition to the employee who is benefitting from my business.
Anyway, other staff at LPAH have been a pleasure and I’m happy to continue going there.
My advice is to call with any questions in the morning so you can avoid speaking with «Dez.»

i tried to call and make an appointment but they left me on hold and never got back to me!

… I was always told «if you don’t have anything good to say…» but I just have to.
In short… just moved to Toronto awhile ago and I am looking for a new Vet for my cats. I’m very close so I stopped in to get food. VERY UNFRIENDLY and because I was not a client «yet» it was like I was looked down at. Very strange feeling it was. I thought maybe it was just a bad day for their staff… second and third time same thing. For people that are representing a company… you should be nicer to people. While having coffee in the area I would ask people that had dogs with them about vets… 3 of 3 said don’t go here! WOW! All I know is walking threw the door so far. I have 2 beautiful cats. Troy is a Bengal and Melissa my Savannah. I want to pick a fantastic vet. Friendly staff means a happy place. They have their teeth and everything else done once a year and I won’t be taking them here. That is for sure.
Whom ever owns this place… should have a chat with their staff when new people walk in!

We’ve been taking our pets here as long as I can remember. We first found Lawrence Park Animal Hospital when I was about 3. My mom wanted a cat, and Dr Larry Wilder (Dr. Larry is the BEST) said a cat in their care had kittens. We got Simba. He had to have been one of the best cats ever. The summer after we got him, Simba attacked and ate a bee’s nest. Dr Larry took us in, looked Simba over, and even gave us his own number in case anything happened in the night.
Currently our dog has been having some medical problems and everyone at Lawrence Park Animal Hospital has been great. They’ve called to check on her, to see if the meds were working and when there was an emergency and we needed to book her in ASAP, they had an appointment ready. We’ve never felt pressured to run tests that weren’t needed or medication that wouldn’t help. Dr. Larry always takes it one step at a time (which for my anxiety is a huge help), trying the easiest/​least expensive test first, before jumping to the worst case scenario. He told me not to worry until he told me to.
I will always take my pets here. For a vet in the city, the pricing is great.
Dr. Larry is my favourite vet there, probably because we’ve always gone to him. However, he’s not always available. So we’ve had to have «emergency» appointments with some of the other vets. They’ve all been exceptional!!!