Chatime

It’s okay.
The bubble tea is pretty decent, like what you would get a PMall.
The service though is definitely an area for improvement.

I go to this Chatime every now and then when I am in the area. It’s a convenient location and not overly busy. But their service is horrible. I usually get those fresh tea like sakura green tea or those pu-​er tea, you know, those ones that they need to make it fresh just for you. But this location does not have it. I ordered one, the guy said they don’t have it. I picked another kind, he said they don’t have it. So I asked him what kind of tea you have under that specialty tea section. He said they have none. I don’t understand why would they even bother to have it on the menu.
So I ordered a regular milk tea with tapioca. The guy just picked up a cup already pre-​filled with tapioca, and he dumped some tapioca back to the main pot. I drink chatime a lot and I felt like they gave me so little tapioca. I told the guy to add more tapioca, he turned around and told the girl who was making the tea, and she was about to seal the cup. He turned back to me and said «Sorry, it’s too late».
I mean, the cup wasn’t even sealed! First thing, I was upset how they don’t have what I wanted, then they gave me a cup that was used before THEN less tapioca than it should be and THEN telling me that they can’t add more because she was about to seal it.
Worst customer service.

I find you can get good, consistent bubble tea at Chatime, and this location is no exception. It’s not too busy here, even in the summer, and they are at a good location. I am not too picky about how my bubble tea is made, and I liked the quality of the tapioca at this place — not too chewy, and not too soft. I always just pick up my tea and go, so I can’t really comment on the decoration or ambiance.

Love this location since it’s not too busy and there are places to sit and do work! The bubble tea is always delicious at Chatime and this place is no exception. The tapioca is very fresh and was sweet and chewy; just how I like it.
Note: their drinks with regular sugar are very sweet, probably to satisfy those with a sweet tooth. I generally like sweet drinks, but it was still way too sweet for me. I went with half sugar, and since the tapioca is already sweet, it was perfect.
Also, I highly recommend trying red bean as a topping if you want to try something new. I tried it for the first time here and I LOVED it. A new favourite.
The only thing that kind of bothered me during 1 visit here was how one of the workers behind the counter was yelling really loud for some reason, and was dropping the f-​bomb multiple times in a screechy voice. I understand that she may have been frustrated about something, but to disturb the entire store like that was a little unprofessional.
Aside from that, I still really love this location. The workers are all very friendly and the atmosphere is generally very relaxing.

3.5 rating
This location is pretty big and they have comfy seating! I ordered a hot grass jelly roasted milk tea because it was really cold yesterday, but the guy told me having it hot will melt the grass jelly so they can just make it warm. When I got the drink, it was just lukewarm and then eventually got cold. I guess next time, if I want a hot milk tea it won’t be the grass jelly roasted milk tea (my go to drink).

I come here frequently because the location is convenient and the bubble tea is nicer than at most other places.
However the bubble tea tastes like there’s no tea in it. I highly recommend the mango smoothie though.
And it is a bit ironic but the fact it’s always so busy was a big reason for me to stop coming here. For example, one time I was waiting around while people who came after me were getting their drinks. After an embarrassing mix up with another customer I found out my drink had been ready for some time but simply hadn’t been called out. No big tragedy, it happens, but it was a negative experience that I’d rather avoid by going to to a quieter place. If you dislike crowded and rushed places too maybe you will also dislike this Chatime.

The milk tea with tapioca and taro with tapioca are both really yummy drinks! :) It’s our first time at this Chatime location — there is spacious seating and free wifi, great for catching with with friends or studying. However, the girl staff at the back is quite loud and seems to be talking loudly as if the customers can’t hear her. Also, the bathrooms also seem quite dirty — no hand soap, toilet paper on the sink instead of in the holder.

Love the bubbly atmosphere of this place, as well as their huge variety of drink choices. The staff is friendly and polite, but the drinks do tend to take a while at their prime hours (around 3−5pm). You’d have to have a fair amount of cash on you though, as $ 5 is their average price, while a $ 3 – 4 drink would be the absolute minimum they serve (I’d feel guilty for using all their wifi without buying anything, so this is quite unfortunate for what the serving size is).
It’s always pretty busy (and therefore usually loud), so I wouldn’t suggest studying here, but I do hope they offer light snacks/​desserts in the near future to potentially cater to more clientele. I love their long hours, and hope to come back again for the student passbook!

Love this location. Even if there was no air conditioning the day we went (there was a fan). We were here for ours, and yes, we ordered several drinks to make up for the time spent there. The chairs were comfy, the drinks were delicious, and the wifi was amazing.
We visited another Chatime nearer downtown, but that one didn’t take credit card and the wifi didn’t work at all.

I tried this for the first time today after hearing about it for years in Asia so am really glad its in Canada. I approve of the fact you can adjust the level of Ice and Sugar additives and I got their famous Cha time Milk tea with only 30% sugar and extra ice (it was HOT today so that extra ice is a must) and I like it so much better than the usual ones I get else where where its too sweet sometimes.
I will come back for sure! At least when am around this location am sure to purchase.

The place is great for studying, because of the comfy chairs, plugs, free wifi, but that’s about it. I’m not a fan of their bubble teas. For some reason their bubble tea tastes odd to me. I realized every time I ask for a reduced sugar bubble tea, such as Lychee tea with tapioca, it tastes like a sugary syrup with loads of chemicals, which probably is exactly what gives the «flavour». Maybe it’s just me, but I’m sure I’ve tried good bubble tea elsewhere in Toronto.

Hands down… The thing I order everytime… Roasted brown rice milk tea with grass jelly with less ice.

This chatime has a great interior. It’s a great spot for chilling. And even had an outdoor patio! I’ve been to the one on Yonge a few times, and the atmosphere at the Bloor location is wayy less hectic. More sitting room, chill atmosphere, and same great bubble teas. I love that you can pick the level of sweetness.
I’ve had the grass jelly roasted milk tea with 30% sugar and no ice. Really tasty! This time I got the taro milk tea with tapioca, no sugar and no ice. The taro is a bit grainy in texture and the tapioca was sweet so it actually was fine with no sugar. I prefer the roasted the roasted milk tea though. Every sip was either tapioca or grass jelly — maybe next time I could ask for less.

Much like the Dundas location — but now, with new improvements!
Large outdoor patio facing Bloor!
No more monster line-​ups in a cramped interior — joint is open til midnight!
Actual room to sit and enjoy your drink!
Excitement!

I’ve been a fan of Chatime since their 1^st Toronto location opened, but I stopped going because of the perpetual line up and lack of seating at the Bay/​Dundas location. This location, as others have already mentioned, is much quieter and more relaxing. I can always get a table and it’s never that crowded, so you can feel free to stay and chat with friends or read/​study.
My go to is the Caramel Milk Tea with tapioca — so good! Quality of the tea and tapioca has been consistently good, and I find the service to be efficient and friendly. You can adjust the amount of ice and sweetness in your drink. As it warms up, their seating increases as they have a pretty big patio facing out to Bloor St.

My friends have urged me to stop going to Chatime, but, alas, I can’t keep away. I like this location much better than the original Yonge/​Dundas one for one reason only: MORE SPACE. This location feels much less cramped because the line-​up area and the seating area are divided by a low wall — it makes for better crowd control (I’m sure the employees enjoy this as well).
The location is also very good, especially for UofT students. Being on the corner of St. George and Bloor, right next to the Bata Shoe Museum, it’s convenient for commuters and students alike. As a UofT student, I am both delighted, and sad that this location has opened. Delighted because I won’t have to trek down to the Yonge/​Dundas location for my grass jelly fix, but sad, because my wallet is surely taking a beating.

I’m a fan of ChaTime and I have gone to this location multiple times but it doesn’t seem to live up to the standard set by other ChaTimes in Toronto.
For example, the ever popular grass jelly roasted milk tea always tastes watered down and it doesn’t have as much roasted tea flavour as it should.
I also despise how they blend in the red bean of a matcha red bean smoothie instead of leaving it at the top.
Embarrassingly, these issues still don’t keep me away.

It’s chatime, there isn’t much more to say!
This one is nice in terms of seating area, and the quality is consistent. Great place to stop by after eating out in k-​town.
I usually order the caramel milk tea or a mango green tea, depending on how filling I want my drink to be. Mmm.

So happy to see this location open up. Let’s hope it sticks around! This particular space has seen a revolving door of eateries come and go, so I really hope it’s around for a while. I really like chatime! Unlike the other locations that I’ve been to, I’ve yet to see this location to be too busy.
Drinks are pricy — Almost $ 6 when you include taxes for a large. I adore their drink #2 — the milk tea with grass jelly. I really like that Chatime lets you control the amount of sugar you like in your drink — no sugar, 30%, 50%, 80% or full.
I often see students with their laptops working and using their free wi-​fi. Given how not busy it often is, it’s not a bad place to study with a tasty drink.

Came here on a Friday evening and was somewhat surprised to see it not full! The drinks are relatively expensive and the teas aren’t that much different. Compared to the stores uptown, the price here are much higher (almost double, I’d say).
I was in a mood for something hot, so I ordered a plain latte that was around $ 3.2. What a disappointment! Tasted very watery and overly sweet. My friends each had a bubble tea, and they were also $ 4 + tax (way higher than the price of bubble tea I’ve seen)! Was also fairly surprised to see how much ice they put into the teas (really dilutes it)…
The tv’s here are also consistently looping on their own cheesy advertisements, so those definitely detract from the general atmosphere. The place itself isn’t that big, so it can get quite squished if full.
Likely won’t be returning soon, not a good experience and definitely not worth the price and hype.