Wok Box

I’ve gave this place a chance on a few occasions but no consistency. They’ve made mistakes on almost all my orders but what should you expect. At the end of the day it’s fast food noodles and rice boxes.

I really like the food here. Staff is friendly, place is clean. Pricing is fare. You get what you pay for and I always found they give really good portions.

Ordered broccoli and brown rice bowl and it tasted like it had been burned/overcooked.also. had the veggie spring rolls which turned out to be mostly roll and not much veggie. Was sorely disappointed with lunch at Wok Box :(

This place is one of my favourites!
Not only is the staff incredibly friendly, the menu items are completely customizable. Perfect for customers who have special diet requests.
Low-​carb, low-​salt, gluten friendly, vegan, vegetarian… If you’ve ever wanted to look for a place that accommodates all of that, Wok Box is it! Be sure to let them know of your allergies (if you have any) and they’ll accommodate you the best they can. The portions are totally shareable (aka large) so consider yourself warned — go hungry!
The music they play is awesome, and they serve alcohol too (whilst still family friendly). Will be back for sure.

The biggest complaint I see written here is ‘too pricey!” What the hell is too pricey? Their regular size items are ~$ 10. If that is too pricey, move to Thailand to get some authentic dishes for a fraction of that price.
Food (Flavor/​Quality) ⁴⁄₅
The food here is not going to blow your socks off with explosive flavor; but, most of their boxes are actually pretty decent. I personally enjoy spicy food and I think the heat rating on their food is fairly accurate. My wife was even complaining about one of their single flame ranked dishes being almost too hot for her. So if you are a little sensitive to spice, be aware of their hotter dishes. I do not know if they can substitute the vegetables in the dishes but they should be able to tone down the heat.
As far as I can tell this food is the next best thing to fresh because all of it is frozen before they grill it. For a quick meal, the food here is pretty delicious. They have a lot of options and a range of spice levels, Dan Dan being the hottest (stay away from this if you are not that crazy about spicy food). I have been here a dozen times and the food is always consistently cooked. The noodles are done well and the vegetables/​meat are hot and tasty!
Value ⁴⁄₅
As someone else suggested, look for Groupon deals if you are bent on the expensive pricing. Honestly I can not comment on the comparability of their pricing because I simply do not frequent Southeast Asian fast food all that often. But, when I hear too expensive on fast food that costs ~$ 10 I just think how much cheaper would it need to be to satisfy the shallow pockets of such complainers?
Service/​Cleanliness ³⁄₅
This is where this place really needs some improvement. I do not know if it is just this particular Wok Box or what but every time I visit this place ½ of the tables have left over dishes and/​or crumbs strewn about the tables. The employees behind the counter are generally just standing around waiting for an order so they have something to do. Well, cleaning your dirty tables when there is nothing to do would certainly help out.
I am always greeted with a smile and a friendly employee to take and prepare the order. As a tip to the owner, asking your employees to table serve your customers (especially when there is no one else in the restaurant) would certainly go a long way. Unless if there is some sort of a health clause that is preventing this from happening, I think your business would really benefit from this.

I’ve lived in the area for about 2 years and have never come here for a meal.
Their menu is lot like Noodle box in Vancouver. As the name suggests, they have wok fried noodles and rice.
I had Firecracker lunch size. The lunch size is definitely small. If you are super hungry or have a good appetite, I would definitely recommend skipping the lunch size.
As for the price, I think it is little pricey but I do like that they have a kids’ meal for a dollar (I think only on Mondays).
As for the food, I thought it was delicious. I liked the combination of kimchi and the noodles. For me, it wasn’t very spicy but for others with a delicate palate, this may be too spicy.
As for the authenticity, I didn’t come here looking for authentic Chinese or pad thai. If I wanted authentic food, I would go to a Chinese or a Thai restaurant.

I think this place is too pricey!
Really expensive.
We’ve ordered the Spring Rolls and it wasn’t that great.
The only good thing about the Spring Rolls is that they were hot and crispy, but the taste was bleh! It was just salty and no flavour at all.
And then we ordered the Korean Firecracker, it was terrible!
The kimchi tasted like it was spoiled! Ugh…
Worst experience ever.
The only reason why I’m not giving them a 1 star is that the cashier and server was really nice and the place was clean too.

The food isn’t that bad, just really far from being authentic. Hell even some food court Chinese tastes more authentic than this. Go with a Groupon and you can’t really lose. Good filler food for when you are hungry and crave ‘Canadian — Chinese’.

Upon walking into the restaurant with my boyfriend, it was completely spotless. We were served immediately, and the counter attendant was super friendly. I ordered a small phở, and my boyfriend got the butter chicken. Our food was up in a reasonable time, and it was delicious. The soup base was flavourful without being too strong, and the beef and noodles were cooked perfectly. My boyfriend felt there was too much sauce, but he ate it all, so it can’t have been that bad.
About the prices — I worked at Wok Box for 9 months (in Alberta), and I can vouch for the ingredients. Everything is cooked to order, and all the ingredients are fresh. Carrots, onions, etc are chopped in the restaurant, and the soup base is made from scratch. That being said, I am comfortable paying what I do as I know the food is fresher than most restaurants.
Definitely will go back, and definitely recommend.

Service was ok and nice but food… not worth the money in my opinion. Portions were awfully small.

I really do not understand the reviews of this location of Wok Box. I have been here on multiple occasions for lunch and dinner and have had really good experiences. The service has always been top notch with smiles all around and quick food delivery.
If you buy a regular sized portion not the lunch size it is huge! I eat allot and I have trouble finishing it most times. This is fast Asian food and as such is not a good as going to a higher quality establishment but it is still really tasty!
They even serve beer witch is a plus all on its own!
Yes it is a little pricey compared to other fast food joints of the same caliber but it is also better quality food than say McDonalds or Taco Del Mar. I only gave it three stars as that should probably be the top score for all fast food.

My girlfriend and I went to Wok Box for a quick lunch since she had to go home pretty early. We stopped by had something for lunch. Total for two people $ 20.80. Not worth the money in my opinion. Portions were awfully small.
Ambiance: ²⁄₅ nothing much to be said
Food: ¹⁄₅ portion is so bad and the food isn’t good either
Price: ¹⁄₅ overly expensive
Won’t be coming back soon. For that price I would go to another place pay a bit more. Better food and better choices. At least it was semi fresh.

It was just ok for us. Service was better than the food itself! Way over priced for the dinky, little portions we got.
Probably won’t go back anytime soon.

I agree with others, this is not a place to have good Asian food. It feels fake and way over priced. Never going back after giving it 2 chances.

Ethnic food FAIL. Two reasons:
1. Terrible food. Ordered ginger beef which turned out to be deep fried (last thing I’d have wanted) beef in a thick, sticky, massively sweet, corn syrup based sauce. Not a trace of ginger, either. This is fake Asian food for people who don’t actually like Asian food.
2. Expensive. My little lunch-​in-​a-​box to go with one helping of the crappy beef and a scoop of overly-​mushy rice set me back a nervy 13 smacks.

I would give this a zero if I could.
I will NEVER step into a Wok Box EVER again.
Reasons:
1. Rip off pricing. (I got a regular sized pad thai and a pop with an egg roll for over $ 14 — for lunch!?! Where is a Thai Express when I need one?)
2. The food is disgusting. (How can you screw up Pad Thai? Wok Box’s had no flavor, it was just noodles, veggies, and hot sauce, all I tasted was hot sauce. And I ordered beef pad thai, and they placed the beef on as a flavorless afterthought)
3. There are three franchisees at this place (as evidenced by the three «franchisee» business cards at the front. I think one of them took my order and called me «buddy» about 5 times. I’m not your F$%^ing buddy! Get a clue.
It was nice inside, but then again this is brand new place. I guess that’s what gets it a one star. And no high chairs so it’s kid UNFRIENDLY.
Hurry up and go out of business so we can get something else in there. If you are in that neighborhood, I would suggest going to OPA Greek.