Trudel Home Hardware

Ottawa, Canada

3.2

Closed now

6 reviews

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Telephone:
+1 613-789-4663
Address:
140 George St, Ottawa, ON, K1N 5W4
Nearby public transportation stops & stations:
200 ftRideau/Cumberland nord
350 ftRideau/Cumberland sud
770 ftRideau/Nicholas sud
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Today

Today 9:00 am – 8:00 pm
Closed now
Local time (Ottawa) 04:52 Wednesday, 28 May 2025

Business hours

Monday 9:00 am – 7:00 pm
Tuesday 9:00 am – 7:00 pm
Wednesday 9:00 am – 8:00 pm
Thursday 9:00 am – 8:00 pm
Friday 9:00 am – 8:00 pm
Saturday 9:00 am – 6:00 pm
Sunday 9:00 am – 6:00 pm

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6 reviews of Trudel Home Hardware

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Place rating: 4
Ottawa, Canada
Everyone that works in this store, with the exception of the cashier, is nice, polite, and super helpful. The cashier is only polite if you speak French and accuracy is not her thing.
I went in looking for several items the other day and a very handsome young man who really knew his hardware stuff was very helpful. Knowing your stuff when you work in a hardware store is very necessary and great customer service.
I have shopped at the Wellington St’s Morris Home Hardware and have had the opposite experience, very nice cashiers, but the guys don’t know their stuff and don’t care about service because they are usually busy chatting with their buddies.
Place rating: 4
Toronto, Canada
Basic home hardware stop. Went in for a no-​filter small volume coffee maker and got just that for under $ 15.
Some other items I peeped seemed overpriced but I’m a happy camper.
Place rating: 1
Toronto, Canada
Appalling service in here today.
The guys were not very helpful and most of them were on their smartphones, so I didn’t even know who worked there.
At the register three washers I wanted didn’t have a barcode so the lady at the till had to call someone to check the price, and served other customers while I waited which was fine. A guy came back and gave her a code and said no price was listed. Of course the code didn’t work!
‘I’ll check the price myself, shall I?” I said to her, walked to the back of the shop and low and behold! There was a price listed! I was so infuriated.
I love and support small business, but quite frankly, this place will be shut down within 12 months and swallowed up like all the rest by places like Home Depot.
What small business owners clearly don’t understand in this country is that If you want to fight the big guys, then make service a priority. Perhaps then, people will return.
Place rating: 3
Montreal, Canada
Preston hardware is of course the best store in town, but if you are downtown, this is the next best.
The stock is basic but good, and the people who work there are kind and very helpful! the number of times that they have had some weird and rare thing I needed is pretty stunning.
I would call this place a great local hardware store– the kind of store that you can rely on for the basics.
Place rating: 3
Ottawa, Canada
I’d normally give this place 2 stars but the staff are so friggin helpful it hurts.
This place is the corner store of hardware stores. It has most of the basics and is no bigger than a medium sized convenience store. As Anton said they don’t have the catalog size of Home Depot but they’re more than willing to order items for you.
If you need anything and don’t want to venture out of the downtown core then drop by here first!
Place rating: 4
Ottawa, Canada
An Aladdin’s palace! Well it is not on the scale of Home Depot, but I use them regularly for work materials and they are always very helpful. In addition to great customer service, the prices are extremely reasonable and the staff knowledgeable. One thing about this store in particular is that if they do not have the item in stock, they will offer to order it for collection to the store within 7 days (they have a catalog with items on the scale of a Home Depot superstore) or will suggest another place that might have it in town.