Good God. The staff here were slower than molasses. They really need to start writing things down because not only did they get our order wrong, but the table next to us, too! They only get 2 stars because the inside looked nice, with a view of the falls. I know there was an event going on in the hotel at this time, but they really need to get things together.
Kevin C.
Place rating: 3 Naples, FL
Nice place. More upscale bistro-like place. It has a more complex menu than Elements down the way-but have similarities for sure. Either way, you can’t go wrong. Enjoy!
Katrina N.
Place rating: 1 Somerville, MA
Don’t go here. We, two, went for dinner and to enjoy the lovely view of the falls after dark last Friday night. I ordered a turkey burger, which was just warm-ish, on a stale bun, and topped with cold brie. The fries were also warm-ish and blah. My boyfriend ordered chicken Parmesan, which was substandard and cold, with a side of overcooked pasta. The beers were good, but we were not asked if we’d like seconds before given our check, about $ 75CAD total. Instead, get yourself a delicious picnic dinner and sit in the grass, enjoying the same view.
Will A.
Place rating: 2 Milwaukee, WI
The food does not match the view. Great view of Niagara but the food is very ordinary and the ambience is fast food style. The food was certainly edible but could have been served hotter. Salads were basic and the choice of dressing limited.
Matt W.
Place rating: 1 Detroit, MI
I would recommend going somewhere else if you plan a trip to Niagara Falls. They had trouble accommodating our group of eight even though we made a reservation weeks in advance and the place was nowhere near full. While our server, Sarah, was nice the rest of the staff could use major lessons in customer service. I witnessed the bartender sip out of a drink she just made and then give it to a server to deliver to a table. When not working the staff hung out at the bar discussing inappropriate topics(ex. sex, birth control) within complete view/earshot of many children. The view is the only selling point of Edgewaters, the food is just okay and the staff is subpar.
Lai T.
Place rating: 3 Fremont, CA
Great views of the two waterfalls. For what its worth, the food is overpriced but the location makes up for it. Being able to sit down, have a meal or a drink and just relax and watch the falls is a great experience. The food is average, menu selections are not bad. Not the most attentive wait staff. Most of them are young and look like they’re on their summer break from high school. My waitress was taking our orders while she had her eyes(and mind) on something else. I brushed it off, but she did come back to confirm if she got my order correct, and she didn’t have my order correct, so obviously she wasn’t paying attention to us.
Kevin L.
Place rating: 2 Niagara Falls, Canada
The only reason why this place still has business is because of the view. This is a perfect example of a tourist trap. I DONOT recommend this restaurant at all. In terms of food, it is less than mediocre… food was served cold and not much effort was put into cooking the food. My chicken parm had WAY too much cheese to a point where I wanted to puke. Servers forgot to give us dinner rolls that was supposed to be included w/our dinner until we had to ask for it and no free refills on fountain drinks either. Overall, it was very disappointing.
Justin L.
Place rating: 2 Jamaica, NY
I ate here due to convenience. The view was nice although the food wasn’t. There were 5 dinner entrees but fortunately we could order from the lunch menu. I ordered the New York steak sandwich, which came with no top bun and too much sauce. My family ordered dinner which was supposed to come with dinner rolls, but there wasn’t any with the entrees and we had to ask the waiter again. No free refills on fountain drinks, and expensive. Wasn’t worth the price. We paid for the view.
Madeline V.
Place rating: 4 Bloomfield, Pittsburgh, PA
I was in nearby Welland for a rowing competition, and one of my rowers and I decided to go to Niagara Falls for dinner with a view. It was a very crowded Saturday night, and once we’d parked and started walking I began to worry we wouldn’t be able to find a table anywhere. We made our way down to the falls themselves, and they were breathtaking! I even forgot to stress about dinner for a few minutes. We spotted Edgewaters conveniently located to the falls with a great patio view and decided to try it. Luckily we were able to score an outside table before things became too crowded. Yes, it’s a touristy place and not the best value for your money, however what else would you expect when you’re eating dinner with Niagara Falls misting you the entire time? It’s the surrounding experience rather than the meal that you’re really paying for. Our server was super friendly and took our food and drink orders quickly. I had brisket tacos and some fries on the side. She kindly made sure the tacos were customized to avoid any dairy contamination, which I greatly appreciated. My friend had a stuffed chicken breast with vegetables on the side, and we both ordered the drink pairings suggested by the menu.(A nice touch, since it’s pretty loud and thinking about which drink to order can be irritating.) The food was delicious and a pretty good value in my book. I’m from the states so my dollars go further in Canada, but for such a touristy area the prices weren’t shocking. I would totally come back here next time I’m visiting Niagara Falls. The view was incredible, and the dinner wasn’t a $ 40 rip-off buffet like the spinning rooftop hotel restaurants I looked up online. Overall a it was a stellar experience!
Kaitlyn B.
Place rating: 4 Boston, MA
I’m confused as to why this got such bad reviews. We had incredible service and our food was delicious. I got the Ontario Turkey burger. The two others with me got the striped spinach ravioli and chicken ceasar salad. We had braised brisket tacos as a starter. It was all wonderful. Our waitress Meghan was amazing. Only reason it’s rated 4 and not 5 stars is because I wish there were fans outside blowing on the pavilion because it was very warm out today. Other than that, I will definitley be coming back here again!
Matthew B.
Place rating: 3 Chester Springs, PA
There is one reason to eat here– the view. Burger and fries was good, just way way overpriced. 19 $ starting point– with additions totaled $ 25. Not bad just not great at that price. Good beer selection. Menu is varied. So don’t come with gourmet expectations, but if your hungry when you are hanging out at the falls… the view is spectacular.
Lucy L.
Place rating: 2 Rockville, MD
The only redeeming thing about this place was the beautiful view. The view was gorgeous when they seated us outside and we could see both falls and the colors that illuminated it at night. Additionally, there was a live music stage right next to table. Our waiter was very nice but not attentive at all. He never filled up our waters even though all four of us had empty cups. He forgot the rolls and the potatoes that came with our entrée, and it took him almost an hour to give us the starter rolls. When we asked about the potatoes, he told us we would be charged an extra $ 2 for what the chefs forgot in the first place. The meal cost $ 99.95 and was not worth it at all.
Luke W.
Place rating: 4 Parkersburg, WV
Nice views of the falls. Wife and I had lunch here. I had portobello mushroom sandwich and she had the Cobb salad, both were tasty. Service was very friendly and helpful. Best part are the views tho.
Stephannie N.
Place rating: 5 Newmarket, Canada
Probably the best part of our trip. Lunch over looking the falls. Service was great — waiter Steve was funny and helpful. Food was delicious– we had a meat and cheese platter, beef brisket tacos, and flat bread. View was beautiful!
Andrea S.
Place rating: 3 Albany, NY
The food is fin, the staff was very friendly, and the view from the upstairs covered patio simply cannot be beat. Stick to the burgers and sandwiches. We also had a tasty shredded beef taco appetizer.
Marissa C.
Place rating: 4 Columbus, OH
As others have said, it’s all about the view at Edgewaters. It’s beautiful to look out at the falls. The best seating for the view is open-air, so depending on the weather, you’ll want to dress accordingly. It was a bit cool when we went, and although they do offer some outdoor heaters, we kept our coats on. We went for dinner and timed it so that we were there when the illumination came up on the falls, and the nearby free concert began, so that was a nice touch. There’s a nicely sized menu with a variety of choices, predominantly grouped in salads, burgers, and sandwiches. After 5 pm, there are some additional entrees offered. My husband ordered the burger, which he enjoyed. It was nicely sized and came with fries. It wasn’t noted on the menu, nor by the server when she asked if he’d like cheese on it, but cheese is an additional $ 2. They do offer some gluten free choices. They weren’t available online at the time of our visit, but a quick call to the restaurant confirmed it, and sure enough, they were marked in the in-restaurant menu and on the one posted outside. I opted for the Chicken Delta, which came with mashed potatoes and veggies, and was a juicy chicken breast with ricotta, spinach, prosciutto, and a roasted red pepper sauce. I found it very tasty and the perfect size, especially since I had my eye on a dessert. Speaking of dessert… we split the Frozen Ice Wine Semi-Freddo Terrine, and it was delightful. The flavor of ice wine came through the four layers of mousse, and the berry coulis was a great taste with it. It also came with fresh berries. If you don’t want to go for a whole meal, dessert might be a good option instead. I was debating between 3 and 4*‘s, but I have to round to the 4. We knew going in we were going for the view and had planned ahead to pay extra for a restaurant in which we could have that experience. To that end, Edgewaters met our expectations, and we really enjoyed the experience, with the lights and music.
Daniel H.
Place rating: 2 Manhattan, NY
Someone needs to change the address to this place, couldn’t check in cuz it’s shown as being located somewhere further away. Other than that, food was just ok. Clam chowder and carrot tomato cream soup was good. Charcuterie and potstickers were mediocre at best. Come for the view, not the food.
John L.
Place rating: 3 Jurong, Singapore, Singapore
3 stars for being a good rest stop with friendly staff. The food is decently priced until you find out how bad they can taste. The alcoholic drinks are what make a meal here expensive, $ 7 – 8 for a pint of beer. We ordered beef burgers, a Caesar salad, a seafood chowder and some drinks. The food was generally not good but just wanna highlight that the beef patty was so dry and bland. So many people order beef burgers here that you would think if there’s one thing they can try to be good at it should be the beef burger, the most cost effective way to improve their ratings! I like their skin-on fries though.
Keith O.
Place rating: 2 King's Cross, London, United Kingdom
It’s important to start with the caveat that you are paying for a view, and in total I payed $ 30buck for a burger & fries and one beer. Tl;dr I wouldn’t eat here ever again. The positives are that the staff are friendly and the beer(I had a cold Raging Squirrel larger, recommended) was good. It seems a stretch to give a star for someone else’s beer, especially as it was $ 7(RRP is $ 2.30 in LCBO or $ 4.50 in bars); but it was still good. The reason I’m reviewing this so low is frankly the food is horrendous, doubly so for the price. I ordered the ‘seared chicken burger with feta cheese & tzatziki’ and fries($ 16), presuming that in even I’m a tourist trap, a grill house should serve a decent burger. The chicken burger was chicken mince, cooked from frozen(so not fresh and kept refrigerated). I heard a waitress warning other customers it wasn’t a breast and that some expect it to be– indeed I wasn’t warned and a seated chicken burger implies a seared piece of meat(in a grillhouse!). The lettuce wasn’t the freshest, and the tzatziki was not made freshly(and I doubt in house) as it tasted processed. The bun was ok on the outside, but chewy and doughy in the base– another sign of being frozen and then used. The fries were measly in size, and the portion wasn’t huge. There was no extra side salad etc. I asked if there was wifi and the waitress very honestly explained it was removed ‘due to studies of it slowing service down’ by people staying around longer. Now, ignoring they are referring to a social media post by an NY restaurant– I would have ordered dessert and another beer for the luxury of having a place to sit with wifi for an extra 15mins; Tim Hortons at tabletop got my $ instead. Eat a chicken salad combo in Timmys– you’ll feel happier(plus they’ve seats outside).
Laura C.
Place rating: 5 Portland, OR
This restaurant has the most phenomenal view of Niagara falls! The view is fantastical because of the huge covered heated deck they have — directly across the street and facing the falls. From the outside it reminds me of Swiss Claet. Not that I’ve been to Switzerland, it’s just what I’d always pictured you’d find there. The wait staff is very friendly and let me choose my table. The day had been a bit rainy and I was damp from the ride I’d just taken on the Maiden in the Mist(below the falls) so I was in need of something warm to eat to take the chill off my bones. I chose the broccoli cheese soup. While it wasn’t bad, it was a bit watery and only came with Saltine crackers. For $ 7(plus a 20% tax) it left something to be desired. I guess I am a little spoiled because the restaurant I used to work for purchased their broccoli cheddar soup from Sisco — who in my opinion — makes the best soups you will find. All that said, this restaurant is a place you need to visit. Even just for a glass of wine or beer. You won’t find a better location to view the falls on the Canada side — not even from up in Skylon Tower.